Moot

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Good catch, it is fixed now, thank you :)

Oops, sorry for the confusing. Soon will be sent summon tickets as well. Thank you for spotting out!

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*Incorrect skill description fix has been added

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*Devil Pass Season 2 ends Feb 14th 4:00 UTC+0

Sent!

Hi Fkyknight,

Crystals don't go away by itself. It is not possible. But to make sure you are all right, please contact us via in-game Support. Our team will look into your account and figure out what happened.

*SHARE GACHA event will be closed on February 1st, 2019 UTC+0.

Oh no, could you please report what you've described? It needs to be checked. :(

Hi there,
I'm sorry to hear that you're in trouble. Would you please report this via in-game support centre? Our team will look into your account and figure out the best way to help you.

Hi Harleking, I'm sorry to hear that you haven't received our response! We are making sure to respond to every one of your inquiries. If you haven't received ours, please check your spam box or your email address gave us may wrong. So if you have any wonder or if you have anything to report, please contact us. You are always welcome :)

Hey, I'm sorry for what happened to you. I guess it happened because of the network issue, but for sure, please contact us via in-game. Our team will look into your account thoroughly. When you write to us, please let us know the details like the estimated time it happened.

Hey, Will be sending out today. We need some time to gather up the data :)

Hi Candidate,
Thank you for the reporting. Our game team double checked your reporting, but everything is all right. FYI, no voice during the MIKU story is a normal condition. You can hear the voices during battles. If you can't hear the Childs' voices during the battle, please check the menu > Other > Download Voice Data to find out remaining voice data to download.

Hey Henry, we will send them out today!

Hi, MIKU reward has been sent to all Candidates, I double checked. Please let me know if you don't receive the mail after reopening the game.

Hi Corey,
It will be 17th, you'll get your reward after the maintenance on Jan 17th. :)

Hey,

Sorry to hear you had trouble with your order!
Orders usually deliver right away but can take longer due to various circumstances including network issue and store issue. Unfortunately, those are not in our control.
So, if this happens again, don’t reorder immediately. Instead, give the purchase some more time to go through. I'm glad you found out the 'sync' button. It works very effectively in this kind of situation. Or turn the game completely off and turn on again can be helped.
Please remember, if your google account was charged, you'll be able to get your purchased goods.
But, if the delay persists, please do not hesitate to contact us. We'll be fully supported for you.

Best,

Hey,

Sorry to hear you had trouble with your order!
First, I'm happy to hear that your purchase has now processed successfully. Orders usually deliver right away but can take longer due to various circumstances including network issue and store issue. Unfortunately, it is not in our control.
So, if this happens again, don’t reorder immediately. Instead, give the purchase some more time to go through. I'm glad you found out the 'sync' button. It works very effectively in this kind of situation. Or turn the game completely off and turn on again can be helped.
Please remember, if your google account was charged, you'll be able to get your purchased goods.
But, if the delay persists, please do not hesitate to contact us. We'll be fully supported for you.

Best,

Hey,
Ragna Rank rewarding will be Jan 17th.
A week could be a long time to wait, but it will be worth it. Take your time, Candidate, rewards will come to you. Meanwhile please enjoy the current events. Moa is waiting for you!

Thank you for spotting! It ends 17th January. Fixed! :)

Thanks for spotting! I Will check on it!

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Hey,
Looks like you already claimed your final rewards. But in case if you haven't, please contact our in-game Customer Support. We cannot check your account on moot.

Thank you for reporting, I'll look into it. :)

Thanks for the reporting, Spasibo!

Thanks for the report!

Hey,
Sorry to hear that you're in trouble with your game account. Unfortunately, it is hard to check on your account on moot. Would you please contact us in-game, please? We'll check on your account and find the best way to help.

Sorry for the trouble, [ was linked. Fixed now
Thanks for the report!

Hey Mo La,
Checked the account you gave, and certainly got the mail! Wish you DOKIDOKI!

End Date Fixed! THX gamer711700416!

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Hey,
Thanks for the reply! But you need to goto [Share Events] board to participate in this event!

Hey,
Thanks for the reply! But you need to goto [Share Events] board to participate in this event!

Hey,
Thanks for the reply! But you need to goto [Share Events] board to participate in this event!

Hey,
Thanks for the reply! But you need to goto [Share Events] board to participate in this event!

Hey,
Thanks for the reply! But you need to goto [Share Events] board to participate in this event!