[Notice] Carnival EventNews and Announcement
Hello. This is Blank City Team. The following technical problems are identified in the ongoing carnival event. In order to avoid the problems, Please kindly refer to the information below: [Event Notes] 1.The current 'Festival Fashionista' costume can be purchased by the event tickets which served as the final reward of carnival event. Such costume is marked purchasable for users who own the tickets after completing the whole event. 2. Certain captains may face the bug of the completed missions being reset, and hence unable to move on to next stage. (ex 7-11 Acquire Seiko the Wolf Shaman) Captains may fail to claim the rewards from a completed mission. Such bug may occur after re-access of game. In this case we suggest our captains to claim the mission rewards right after the completion of mission. Captains who are fail to complete the mission due to the above mentioned issues, please kindly request a 1: 1 inquiry. ※ During the Carnival event, captains may fail to claim the rewards from a completed mission after re-accessing the game. In this case we suggest our captains to claim the mission rewards right after the completion of mission. ※ To contact customer service: Click on the cellphone icon in the main screen > [Settings] > [Information] > [Customer Center] 3. Due to the above mentioned issues, the event period will be extended. - Existing Event Period: 1/29 to 2/8 - Extended Event Period: 1/29 to 2/11 We sincerely apologize for any inconvenience caused. Thank you.