News and Announcement

Regarding Upcoming Updates

Hello Captains! Blank City team here.
 
Today, we’re here to share you about upcoming updates.
 
Our team’s currently working on few updates to provide a better game.
Plan is to bring quite big changes to Growth system,
work on balance adjustments, contents update, and etc.
 
Only quick thoughts will be shared,
and detailed explanations & update date will be announced shortly.
 
Don’t worry, it won’t take too long!
 
The following’s the summary for upcoming update.
 
====================================================
[Update Summary]
1. Improvements on gameplay; Multi-clear function for Scenario and gear replacing
2. Improvements on UI & Tutorials
3. Adjustments to gear balance and system
4. Applied suggestions and feedbacks
====================================================
 
Thank you for your time, and we promise that we’ll come back with fine game, Blank City.
 
See you again!

LV.10 GameManager 3d

Regarding Facebook Login

Welcome to the Headquarters.
Users who are currently using Facebook as user account login may occasionally experience fail of login.
Such situation has been identified as an error on Facebook.
Hence, please kindly understand that it is difficult for us to take any measures internally.
 
For users who are not able to login their user accounts with Facebook,
Please try to quit the game and re-login again after a while.
 
We will post a further notice once the Facebook error is fixed
Thank you.

LV.10 GameManager 1mo

2/26 Update and Maintenance Notice (10:00 ~ 12:10 UTC + 9)

The maintenance for update will be carried out.
 
Please refer to the schedule below!
 
=========================================
■ 2/26 Update Notice ■
- Maintenance Period : 2/26 10:00 ~ 12:10 (UTC+9 / KST)
- Maintenance Purpose: Apply latest update
※ The maintenance time is subject to change due to internal circumstances.
 
■Update Details■
 
[System & Content]
1. [Craft] Page Renewal
: Gear [Craft] page is renewed.
: Users are able to check the details of gears in 3D.
 
2. Beginner Tutorial Added
: Beginner tutorials of “Character/ Gear Level Up” and “Elemental Stones” are added.
 
[Modifications]
1. Users are able to go directly to location from gear tooltip
2. Stage difficulty is downgraded
: Difficulty of Stage [3-7] Easy / Normal / Difficult is downgraded.
3. Boss monster skill damage of certain stages is lowered.
: Difficulty of Stage [4-10], [5-6], [6-3], [6-6] Easy / Normal / difficult is downgraded.
4. Recommended Power Level is modified
: The Recommended Power Level for each scenario, challenge mode and ranking mode is modified to match the difficulty.
 
[Event]
1. (End) Seiko's weaponry/armory probability up event is ended.
: The summon rate of Seiko and equipment (Frozen Nebula, Night Wolf Brooch) is restored to the original state.
 
[Fixed Errors]
1. The error message occurred when a guild member remains during guild disband.
2. The error on the displayed number of Challenging mode entry limits.
 
=========================================
We will strive to do our best to complete maintenance on time.
Enjoy your time in Blank City!
 
Thank you!

+1
LV.10 GameManager 2mo

[Update] '3-P Raid' Additional Notice

Captain!
 
We have received a direct order from the Headquarter and must be executed immediately
 
"Mission : Cease all the demons in the harbor causing a disturbance!"
 
For this mission, 3 elite Watchers can be assigned for battle
 
Refer below for more information on the 3-P Raid Mission:
 
======================================================
[3-P Raid Guide]
■ How to participate in 3-P Raid
Step1. Admission : Tap [Rank] on main screen > [3-P Raid]
Step2. Select watchers : Select three members to participate in the 3-P Raid.
Step3. Select difficulty : Select the appropriate level of difficulty which is matched the strength of captain.
 
■ 3-P Raid Battle Guide
1. Captains can select three of your elite watchers to participate in the battle.
2. In the 3-P Raid standby screen, captains can control the Watcher directly on the left side
3. Watchers that do not have direct control, have lower attack power, higher defense and will join the battle by AI.
4. During the battle, you can change the direct-controlling Watcher units by using tag.
 
■ Ranking
1. 3-P units subjugation is awarded according to the points acquired.
2. Points are acquired according to the following criteria.
- Damage to enemy Demons
- Clear time
- Number of watchers survivors
3. Reward:Ranking rewards are given out once a week according to the ranking.
======================================================
 
Thank you.

+2
LV.10 GameManager 2mo

2/12 Update and Maintenance Notice (10:00 ~ 13:00 UTC+9)

The maintenance for update will be carried out.
 
Please refer to the the schedule below!
 
=========================================
■2/12 Update Notice ■
- Maintenance Period : 2/12 10:00 ~ 13:00 (UTC+9 / KST)
- Maintenance Purpose: Apply latest update
※ The maintenance time is subject to change due to internal circumstances.
 
 
■Update Details■
 
[System & Content]
1. 3-P Raid Mode is launched.
: Tap [Ranking] on mainscreen > [3-P Raid Mode] to play under the game mode.
 
 
2. Brooch for each family is added.
: [Miyazawa family] Supernova brooch (SS Grade)
: [Liu family] Sun brooch (SS Grade)
: [Lichts Family] Life Seed Brooch (SS Grade)
: [Ansley Family] Fullmoon Brooch (SS Grade)
 
3. Two sets of Elemental Stone are added.
: Jane Set (B~SSS Grade)
: Shirley Set (B~SSS Grade)
 
[Event]
1. (Ended) Luna's weaponry/armory probability up event
: Luna's weaponry/armory probability is restored.
 
2. (Started) Character "Seiko" and Seiko's weaponry/armory probability up event will be in process.
: Seiko's weaponry/armory probability up!
: Event Period : After Update ~ 2/20 23:59 (UTC+9)
 
3. (Started) Mission Event, Summon Event will be in progress.
: Details of the event will be announced on another notice.
 
 
[Modifications]
1. Difficulty of Stage [3-7] is downgraded.
2. [SP] button and [P] button are enlarged to improve the control feature.
3. Worldview video is now skip-able.
4. User Interface of Elemental Stones, Guide Mission is improved.
 
=========================================
We will strive to do our best to complete maintenace on time.
Enjoy your time in Blank City!
 
Thank you!

+1
LV.10 GameManager 2mo

[Notice] Carnival Event

Hello. This is Blank City Team.
 
The following technical problems are identified in the ongoing carnival event.
In order to avoid the problems,
Please kindly refer to the information below:
 
[Event Notes]
1.The current 'Festival Fashionista' costume can be purchased by the event tickets which served as the final reward of carnival event. Such costume is marked purchasable for users who own the tickets after completing the whole event.
 
2. Certain captains may face the bug of the completed missions being reset, and hence unable to move on to next stage.
(ex 7-11 Acquire Seiko the Wolf Shaman)
Captains may fail to claim the rewards from a completed mission. Such bug may occur after re-access of game. In this case we suggest our captains to claim the mission rewards right after the completion of mission.
Captains who are fail to complete the mission due to the above mentioned issues, please kindly request a 1: 1 inquiry.
※ During the Carnival event, captains may fail to claim the rewards from a completed mission after re-accessing the game. In this case we suggest our captains to claim the mission rewards right after the completion of mission.
※ To contact customer service: Click on the cellphone icon in the main screen
> [Settings] > [Information] > [Customer Center]
 
3. Due to the above mentioned issues, the event period will be extended.
- Existing Event Period: 1/29 to 2/8
- Extended Event Period: 1/29 to 2/11
 
We sincerely apologize for any inconvenience caused.
 
Thank you.

LV.10 GameManager 2mo

[Edit][Notice] 2019 Korean Lunar New Year Holidays

hello, Captain
Thank you for your love and support to Blank City.
Please note that Flero Games Customer Center will not be available
due to 2019 Korean Lunar New Year Holidays.
 
--------------------------------------
 
■ 2019 Korean Lunar New Year Holidays
 
- 2th February(Sat)~ 6th February(Wed) (UTC+9)
 
--------------------------------------
 
During 2019 Korean Lunar New Year Holidays, customer service will not be available;
inquiries sent during the holidays will be responded from the next working day on 7th (Thurs) (UTC+9) in a consecutive order.
 
Thank you for your understanding as the reply may be later than usual.
Please kindly serve as a reference.
 
We highly appreciate your kind understanding.
 
Thank you for playing Flero Games.
 
Flero Games Support Team

LV.10 GameManager 3mo

[1/29 Maintenance for Update Complete Notice]


Hello, Captain!
 
We have completed maintenance.
We sincerely apologize for the any inconvenience you've experience.
 
Thank you for your patience.
 
※ Please update Blank City app on the Play Store to enjoy newly added Luna and updated contents! ※
 
=========================================
■ 29th Jan. Update Complete ■
- Date : 1/29 10:00 ~ 13:20 (UTC+9 / KST)
 
■29th Jan. Update Details ■
 
1. New content
- "Luna" is newly added
: Luna's costume and and weapon is newly added
- 1 weaponry is added for each guardians.
- Luna's E. Stone synergy set is newly added
 
2. Event
- Interim event "Carnival" is newly added.
- Character "Luna" and Luna's weaponry/armory probability up event will be in process
 
3. Bug fixes
- Fixed a bug when you tap multiple times in receiving the stage reward or switching
between characters error message pop up.
- Fixed a bug where monster failed to spawn occasionally
- Fixed a bug where berserk mode failed to activate in some stages
- Fixed a bug where guild reseearch data remained even after the user has left the guild
=========================================
 
※ Please don't forget to update Blank City app on the Play Store to enjoy newly added Luna and updated contents!

LV.10 GameManager 3mo

[1/29 Update & Maintenance Notice (10:00~13:20 UTC+9)]

Hello, Captain!
 
The maintenance for update will be carried out.
 
For our first update, I'm happy to introduce you to our new lovely character "Luna"!
She can't wait to meet you all!
 
=========================================
■1/29 Maintenance Notice ■
 
-Maintenance Period: 29th January 10:00 ~ 14:00 (UTC+9 / KST)
-Maintenance Purpose: Update
※ The maintenance time is subject to change due to internal circumstances.
 
■1/29 Maintenance Details ■
1. New content
- "Luna" is newly added
: Luna's costume and and weapon is newly added
- 1 weaponry is added for each guardians.
- Luna's E. Stone synergy set is newly added
 
2. Event
- Interim event "Carnival" is newly added.
: We will announce "Carnival" event through additional notice with more details
- Character "Luna" and Luna's weaponry/armory probability up event will be in process
 
3. Bug fixes
- Fixed a bug when you tap multiple times in receiving the stage reward or switching
between characters error message pop up.
- Fixed a bug where monster failed to spawn occasionally
- Fixed a bug where berserk mode failed to activate in some stages
- Fixed a bug where guild reseearch data remained even after the user has left the guild
=========================================
 
We will strive to do our best to complete maintenace on time.
Enjoy your time in Blank City!
 
Thank you.

LV.10 GameManager 3mo

1/24 fix update regarding a bug in PVP system (17:30~18:00)

Hello, Captain
 
We have found an issue that the player cannot continue
with the match after 15 winning streaks in PVP.
The fix will proceed internally without any maintenance for about 30 minutes.
 
We apologize for the inconvenience and we will spare no effort to provide better service.
 
Thank you.

LV.10 GameManager 3mo

1/24 Temporary Maintenance Announcement (12:15 ~ 13:40)

Hello, Captain!
 
The emergency maintenance will be carried out.
 
We sincerely apologize for the inconvenience.
 
Maintenance Period: 12:15 ~ 13:40 (UTC+9)
 
Maintenance Purpose: Server stabilization
 
※ The maintenance time is subject to change due to internal circumstances.
 
We apologize for the inconvenience and we will strive to do our best as possible.
 
Thank you.

LV.10 GameManager 3mo

Blank City Game Introduction Trailer (1min 30sec)

Hey Captain!
 
Blank City Game Introduction Trailer (1min 30sec) has been uploaded!
 
For guides and gameplay, please visit our official youtube site.
 
Check out the Watchers in some spectacular action!
 
Visit Blank City Youtube:
https://youtu.be/IjN7DJJuinM

LV.10 GameManager 3mo

Blank City Facebook

Hey Captain!
We have not only Moot but also Facebook.
 
We are going to upload various contents and events on our Facebook page!
Make sure to check out our Facebook :)
 
▶Facebook EN : https://www.facebook.com/BlankCityEN

LV.10 GameManager 3mo

[Grand Open] Welcome to Blank City

Hey Captain!
I've been waiting for you.
 
Welcome to the Vanishment investigation headquarters.
You can call me Sia. I'm helping out the Watchers with the investigation.
 
As you know, after so-called 「The Vanishment」 in the middle of the city,
people vanished without a reason.
 
After 「The Vanishment」, people vanished, and the demons have made appearance
Blank City is a virtual world where the Watchers investigate the incident of 「The Vanishment」
 
What's going on? Where did everyone go?
We need to find out the cause of 「The Vanishment」 as quickly as possibile!
 
"Communicate with other Watchers on our official Community sites!
Socialize and share your information with others!
Please take part in making our community more active!"
 
Visit Blank City Facebook: https://www.facebook.com/BlankCityEN
 
"For guides and gameplay, please visit our official youtube site.
Check out the Watchers in some spectacular action!"
 
Visit Blank City Youtube:
https://youtu.be/IjN7DJJuinM
 
"Make sure to check out our community sites!
We are always holding events, so don't forget to participate!"
 
Let's show those demons Demons what we, the Watchers are capable of!
 
This investigation is just the beginning! Let's get started!

LV.10 GameManager 3mo
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