Jumbo_21 LV.16 Bloodhound Main
Aug 3, 2020, 02:20 AM 288 read

Lag when I press on a tab

BUGS & REPORT

Many times when I press on tabs such as the mission passes and click the banner on them, my frame starts dropping, when I use option attachments on the 'items' section, it also drops frame, is there a solution for that? Btw my phone is pretty high end with a good cpu (855+)

Comment 7

  • CM Shift LV.17 Staff Aug 3, 2020, 12:23 PM

    Hi, Jumbo_42. In line with your concern, may we ask for the model of your device and your OS version? We apologize for any inconvenience that this has caused.

  • Jumbo_21 LV.16 Bloodhound Main Aug 3, 2020, 12:26 PM

    The phone is a oneplus 7 pro gm1917, it's on Android 10 (OxygenOS 10)

  • CM Shift LV.17 Staff Aug 4, 2020, 10:13 AM

    Thank you for providing your device model and OS version, Jumbo_21. In the meantime, have you tried reinstalling the game in order to check if the problem will still persist? Just a quick reminder before reinstalling the app, please make sure that your account is linked to any of the following platform; Facebook, LINE, Google Play, Game Center.

  • Jumbo_21 LV.16 Bloodhound Main Aug 4, 2020, 10:14 AM

    I have reinstalled the game, my account is also connected to Google play

  • CM Shift LV.17 Staff Aug 6, 2020, 03:04 PM

    Hi, Jumbo_21. May we ask if you are still experiencing any issues after you reinstalled Destiny Child?

  • Jumbo_21 LV.16 Bloodhound Main Aug 6, 2020, 03:05 PM

    I have reinstalled the game, but right now there is a maintenance update so I'm unable to see how it is right now

  • CM Shift LV.17 Staff Aug 6, 2020, 05:21 PM

    Jumbo_21Β  Understood. Should the problem still persist, please feel free to send us a video recording through our customer support so we can check on it further. Thank you!

1
Home