★ notices

※ (Notice) Server Check for February 5th Week

◈ Check schedule: (UTC Time) February 26 (Wed) 16:00 ~ 21:00 (5 hours)
 
◈ Update List
 
1. New version update.
Version : 1.1.43 -> 1.1.44
 
2. Add New Hero
- Retona(Warrior) (Global Server)
 
3. Special Sale
1) [Special] 5 Star Urk Hero Package
① 5 Star Urk Hero Summon Ticket x1
② Ruby x 550
 
2) [Special] Ultimate Summon Ticket
① Ultimate Summon Ticket x 1
 
3) [Special] [6 Star] Flore Summon Ticket
① [6 Star] Flore Summon Ticket x 1
② Ruby x 2,300
 
4. Bug Fix.
1) Hart - Fixed Charge skill
-> Fixed buff release when move to next wave
-> Fixed buff release when Use Heriana Ultimate skill
 
2) Magic Necklace - Fixed item skill not triggering
 
3) Charm Extract Ticket bug fixed
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 3d
※ (Notice) Server Check for February 5th Week

※ (Notice) Server Check for February 4th Week

◈ Check schedule: (UTC Time) February 19 (Wed) 16:00 ~ 21:00 (5 hours)
 
◈ Update List
 
1. Add New Hero
- Aida(Hunter) (Global Server)
 
2. Fixed automatic combat skill trigger conditions
1) Soyu Ultimate Skill(Rise of the Golden Dragon)
-> Fixed skill to be trigger immediately
2) Cookie Ultimate Skill(Solid Belief)
-> Fixed skill to be triggered when allies' HP is below 50%
 
3. Bug Fix.
1) Hart - Fixed Charge skill
-> Fixed buff not being released even after holding time of buff
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 10d
※ (Notice) Server Check for February 4th Week

※ (Notice) Server Check for February 3rd Week

◈ Check schedule: (UTC Time) February 13 (Thu) 01:00 ~ 09:00 (8 hours)
 
◈ Update List
 
1. Check server hardware.
 
2. New version update.
Version : 1.1.42 -> 1.1.43
 
3. Add New Hero
- Ray(Mage) (Global Server)
 
4. Guild Battle Contribution Ranking List Change
※ Top 10 Member -> All Member
 
5. Burn-in protection is on Improve.
※ Loading screen will not be displayed in the middle of burn-in protection.
 
6. Steady Armor, Armor of Night - Some skill trigger conditions have been modified.
※ When Healing by HP DRN P and HP DRN M at Use Skill Damage
 
7. Mizzar Energy Wave Skill Change.
Before
Gathers strength to contain the enemies.
Use Effect : Airborn target for 4 Sec(Ignore TUF)
 
After
Collects energy and Restrains front enemies.
Use Effect : Restrain target for 3 Sec
 
8. Special Sale
1) [Special] 5 Star Urk Hero Package
① 5 Star Urk Hero Summon Ticket x1
② Ruby x 550
 
2) Ruby Box 2
① Ruby x 4,600
 
3) Ruby Box 3
① Ruby x 2,640
 
4) [Special] Myth Weapon material package
① Metal Fragment x 60
② Weapon Craft Stone x 36
③ Mithril x 64
④ Ruby x 550
 
5) [Special] Myth Armor material package
① Metal Fragment x 60
② Protector Craft Stone x 36
③ Mithril x 64
④ Ruby x 550
 
6) [Special] Myth Accessories material package
① Metal Fragment x 60
② Accessory Craft Stone x 36
③ Mithril x 64
④ Ruby x 550
 
9. Bug Fix.
1) Guild Battle - Fixed Guild Castle HP problem.
2) 2) Fixed some buffs not working after 1.1.42 update.
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 17d
※ (Notice) Server Check for February 3rd Week

After the 1.1.42 update, we noticed that the skill was not triggered under some conditions.

This bug has been identified and fixed internally and will be applied in the next version update.
 
We apologize for any inconvenience caused by this bug.
 
Push Reward
[Base 5 Star] Hero Summon Ticket x 1
 
Push Schedule
(UTC Time)2020.02.07 00:00 (1 Day)
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 23d
After the 1.1.42 update, we noticed that the skill was not triggered under some conditions.

※ (Notice) Server Check for February 1st Week

◈ Check schedule: (UTC Time) February 4 (Tue) 16:00 ~ 21:00 (5 hours)
 
◈ Update List
 
1. New version update.
Version : 1.1.41 -> 1.1.42
 
2. Add New Hero
- Blake(Warrior) (Global Server)
 
3. After installing the app, the server selection window appears for the first time.
※ After this update, the server selection window appears for the first time.
 
4. Bug Fix.
- Fixed a freeze on Arena
※ Fixed a bug where duels were stuck while wearing Magic Swords.(when wearing each other)
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 25d
※ (Notice) Server Check for February 1st Week

※ (Notice) Server Check for January 5th Week

◈ Check schedule: (UTC Time) January 29 (Wed) 16:00 ~ 21:00 (5 hours)
 
◈ Update List
 
1. Add New Hero
- Luna(Mage) (Global Server)
 
2. User Level 80 -> 100(Global Server)
 
3. Special Sale
[Special sale] 5 Star Hestia Hero Package
① 5 Star Hestia Hero Summon Ticket x 1
② Ruby x 550
 
[Special sale] Big Special Ruby box
① Ruby x 10,000
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 1mo
※ (Notice) Server Check for January 5th Week

※ (Notice) Server Check for January 4th Week

◈ Check schedule: (UTC Time) January 22 (Wed) 16:00 ~ 21:00 (5 hours)
 
◈ Update List
 
1. Add New Hero
- Mika(Hunter) (Global Server)
 
2. Special Sale
1) [Special Sale] Ultimate Summon Ticket
① Ultimate Summon Ticket x 1
 
2) [Special] Five Star Force Heroes summoned package
① 5 Star Inspector Summon Ticket x1
② Ruby x1,500
 
3) [Special] 5 Star Tanathos Hero Package
① 5 Star Tanatos Hero Summon Ticket x1
② Ruby x 550
 
4) [Special Price] 5 Star Children of Stars Package
① 5 Star Children of Stars Summon Ticket x1
② Ruby x 1,000
 
5) [Special Price] 5 Star Kara Package
① 5 Star Kara Summon Ticket x1
② Ruby x 550
 
6) [Special] Myth Weapon material package
① Metal Fragment x60
② Weapon Craft Stone x36
③ Mithril x64
④ Ruby x550
 
7) [Special] Myth Armor material package
① Metal Fragment x60
② Protector Craft Stone x36
③ Mithril x 64
④ Ruby x 550
 
8) [Special] Myth Accessories material package
① Metal Fragment x60
② Accessory Craft Stone x36
③ Mithril x 64
④ Ruby x 550
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 1mo
※ (Notice) Server Check for January 4th Week

※ (Notice) Server Check for January 3rd Week

◈ Check schedule: (UTC Time) January 15 (Wed) 16:00 ~ 21:00 (5 hours)
 
◈ Update List
 
1. Add New Hero
- Chunrang(Warrior) (Global Server)
 
2. Add New Content(Global Server)
- Babel Tower
※ More detailed information on the Tower of Babel will be provided.
 
3. Special Sale
1) [Special] Ultimate Summon Ticket
① Ultimate Summon Ticket x 1
2) [Special] 5 Star Zen Hero Package
① 5 Star Zen Hero Summon Ticket x 1
② Ruby x 550
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 1mo
※ (Notice) Server Check for January 3rd Week

Permanent Sanctions for Illegal Program Accounts

Illegal program usage accounts are constantly occurring
Please note that due to the many number of accounts, we are difficult to provide you with a list.
 
■ Notice of Appeal
 
1) If you have any objection to permanent account restriction, please file a complaint with the Customer Center below within 15 days from the date of sanction.
 
2) If there is any supporting information, please attach it.
 
3) Customer Center Email: cs@neoulent.com

[CM] Michael [CM] Michael LV.15 GameManager 2mo
Permanent Sanctions for Illegal Program Accounts

※ (Notice) Server Check for January 2nd Week

◈ Check schedule: (UTC Time) January 8 (Wed) 16:00 ~ 21:00 (5 hours)
 
◈ Update List
 
1. New version update.
Version : 1.1.40 -> 1.1.41
 
2. Add New Hero
- Fekda(Warrior) (Global Server)
 
3. Changed the ULT skill
- FFx8 -> FFx6
- Changed to the Ultimate skill speed issue.
 
4. Changed the Guid battle.
1) Automatic participation of seasons when try guild battle matching.
2) Change the way of reward for Guild battle
-> Guild Battle Participants-> All Guild Members
3) Guild Battle Matching Rewards once a day (All Guild Members)
 
5. Change Guild Rejoin Time
1 hour-> 1 day.
 
6. Special Sale
1) [Special Sale] [Myth] Weapon Selection Package
① [Myth] Weapon Select Ticket x 1
② Ruby x 800
2) [Special Sale] [Myth] Armor Selection Package
① [Myth] Armor Select Ticket x 1
② Ruby x 800
3) [Special Sale] [Myth] Accessories Selection Package
① [Myth] Accessories Select Ticket x 1
② Ruby x 800
 
7. Bug Fixes
1) Heart Skill - Charge
- Fixed a bug where the buff duration was left but the buff was deleted while moving.
2) Alkaid Skill-Road of Friendship
ATT +80%. Summon Ifrit with 150% of casters level for 10 Sec
-> MAG +80%. Summon Ifrit with 150% of casters level for 10 Sec
3) Fixed bug that can not charge. (Colosseum)
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 2mo
※ (Notice) Server Check for January 2nd Week

※ (Notice) Server Check for January 2st Week

◈ Update List
 
1. New version update.
Version : 1.1.40 -> 1.1.41
 
2. Add New Hero
- Fekda(Warrior) (Global Server)
 
3. Changed the ULT skill
- FFx8 -> FFx6
- Changed to the Ultimate skill speed issue.
 
4. Changed the Guid battle.
1) Automatic participation of seasons when try guild battle matching.
2) Change the way of reward for Guild battle
-> Guild Battle Participants-> All Guild Members
3) Guild Battle Matching Rewards once a day (All Guild Members)
 
5. Change Guild Rejoin Time
1 hour-> 1 day.
 
6. Bug Fixes
 
1) Heart Skill - Charge
- Fixed a bug where the buff duration was left but the buff was deleted while moving.
 
2) Alkaid Skill-Road of Friendship
ATT +80%. Summon Ifrit with 150% of casters level for 10 Sec
-> MAG +80%. Summon Ifrit with 150% of casters level for 10 Sec
 
3) Fixed bug that can not charge. (Colosseum)
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 2mo
※ (Notice) Server Check for January 2st Week

Permanent Sanctions for Guild Abusing use Accounts (2019.12.30)

We have permanently suspended your account for unusual content using Guild Abusing within the game.
 
■ Guild Abusing List (3 Guilds)
■ Notice of Appeal
 
1) If you have any objection to permanent account restriction, please file a complaint with the Customer Center below within 15 days from the date of sanction.
 
2) If there is any supporting information, please attach it.
 
3) Customer Center Email: cs@neoulent.com

Permanent Sanctions for Guild Abusing use Accounts (2019.12.30)
[CM] Michael [CM] Michael LV.15 GameManager 2mo
Permanent Sanctions for Guild Abusing use Accounts (2019.12.30)

Permanent Sanctions for Illegal Program Accounts (2019.12.30)

We have permanently suspended your account for unusual content using illegal programs (such as tampering with apps) within the game.
 
■ Illegal Program use Account (137 accounts)
■ Notice of Appeal
 
1) If you have any objection to permanent account restriction, please file a complaint with the Customer Center below within 15 days from the date of sanction.
 
2) If there is any supporting information, please attach it.
 
3) Customer Center Email: cs@neoulent.com

Permanent Sanctions for Illegal Program Accounts (2019.12.30)
[CM] Michael [CM] Michael LV.15 GameManager 2mo
Permanent Sanctions for Illegal Program Accounts (2019.12.30)

※ (Notice) Server Check for January 1st Week

◈ Check schedule: (UTC Time) December 31 (Feb) 06:00 ~ 09:00 (3 hours)
 
◈ Update List
 
1. Add New Hero
- Megrez(Warrior) (Global Server)
 
2. Ancient Temple Event
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 2mo
※ (Notice) Server Check for January 1st Week

Permanent Sanctions for Illegal Program Accounts (2019.12.27)

We have permanently suspended your account for unusual content using illegal programs (such as tampering with apps) within the game.
 
■ Illegal Program use Account (122 accounts)
■ Notice of Appeal
 
1) If you have any objection to permanent account restriction, please file a complaint with the Customer Center below within 15 days from the date of sanction.
 
2) If there is any supporting information, please attach it.
 
3) Customer Center Email: cs@neoulent.com

Permanent Sanctions for Illegal Program Accounts (2019.12.27)
[CM] Michael [CM] Michael LV.15 GameManager 2mo
Permanent Sanctions for Illegal Program Accounts (2019.12.27)

※ (Notice) Server Check for December 4th Week

◈ Check schedule: (UTC Time) December 24 (Feb) 06:00 ~ 09:00 (3 hours)
 
◈ Update List
 
1. Add New Hero
- Alkaid(Mage) (Global Server)
 
2. Lobby - Change Chrismas background.
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 2mo
※ (Notice) Server Check for December 4th Week

※ (Notice) Server Check for December 3rd Week

◈ Check schedule: (UTC Time) December 18 (Wed) 16:00 ~ 21:00 (5 hours)
 
◈ Update List
 
1. Guild Battle Reward Receive Method Change
https://moot.us/lounges/67/boards/256/posts/2445159
2. New Hero
- Aliots(Mage) (Global Server)
 
3. FFx4 ULT Skill -> FFx8 ULT Skill
※ Setting -> Game -> FFx8 ULT Skill [On]
 
4. Bug Fix
- Fixed the game freeze in 8 Chapter.

[CM] Michael [CM] Michael LV.15 GameManager 2mo
※ (Notice) Server Check for December 3rd Week

(Notice)Guild Battle Reward Receive Method Change

Guild Rewards will change after the December 3rd Update.
 
■ Guild Battle Reward Receive Guide
1. If you enter the guild castle after the end of the guild match season, you can receive the guild match reward if there is a NEW mark in the guild match ranking.
※ You must relogin the game to receive the guild battle reward.
The next version update will be modified so that you can receive it immediately without reconnecting.(Need to Update version)
 
2. Click on Get rewarded in the Guild Battle Rank Rewards and the Crystal Rewards for each rank will enter your mailbox.
※ Guild Battle rewards can only be received by guild members who participated more than once in the guild battle.
Guild members who have never participated in a guild battle may not receive guild battle rewards.
3. Change the reward for each rank in the guild
※ Guild Battle Reward is a reward that guild members can receive.
Rank 1
-> Crystal Ore x 15
Rank 2
-> Crystal Ore x 11
Rank 3
-> Crystal Ore x 8
Rank 4 ~ Rank 10
-> Crystal Ore x 6
Rank 11 ~ Rank 50
-> Crystal Ore x 4
Rank 51 ~ Rank 100
-> Crystal Ore x 2
800 Point(s) or Above
-> Crystal Ore x 1
 
※ You must relogin the game to receive the guild battle reward.
The next version update will be modified so that you can receive it immediately without reconnecting.(Need to Update version)
※ Guild Battle rewards can only be received by guild members who participated more than once in the guild battle.
Guild members who have never participated in a guild battle may not receive guild battle rewards.
※ Guild Battle Reward is a reward that guild members can receive.
 
Thank you.

(Notice)Guild Battle Reward Receive Method Change +3
[CM] Michael [CM] Michael LV.15 GameManager 2mo
(Notice)Guild Battle Reward Receive Method Change

※ (Notice) Server Check for December 2nd Week

◈ Check schedule: (UTC Time) December 11 (Wed) 16:00 ~ 21:00 (5 hours)
 
◈ Update List
1. User Max Level Increase
Lv.60 -> Lv.80
 
2. Improve recommended friends
- Fixed a user who has 100 friends so that they do not appear in recommended friends.
 
3. New Hero Mizzar Added
 
4. Special Sale
1) [Special Price] 5 Star Executor Package
① 5 Star Executor Summon Ticket x 1
② Ruby x 550
 
※ This week we will not be updating, Only server check and event check are performed.
So Compensation distribution changes will be change after next week's update.
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 3mo
※ (Notice) Server Check for December 2nd Week

Permanent Sanctions for Guild Abusing use Accounts (2019.12.09)

We have permanently suspended your account for unusual content using Guild Abusing within the game.
 
■ Guild Abusing List (11 Guilds)
■ Notice of Appeal
 
1) If you have any objection to permanent account restriction, please file a complaint with the Customer Center below within 15 days from the date of sanction.
 
2) If there is any supporting information, please attach it.
 
3) Customer Center Email: cs@neoulent.com

Permanent Sanctions for Guild Abusing use Accounts (2019.12.09)
[CM] Michael [CM] Michael LV.15 GameManager 3mo
Permanent Sanctions for Guild Abusing use Accounts (2019.12.09)

Permanent Sanctions for Illegal Program Accounts (2019.12.06)

We have permanently suspended your account for unusual content using illegal programs (such as tampering with apps) within the game.
 
■ Illegal Program use Account (4 accounts)
■ Notice of Appeal
 
1) If you have any objection to permanent account restriction, please file a complaint with the Customer Center below within 15 days from the date of sanction.
 
2) If there is any supporting information, please attach it.
 
3) Customer Center Email: cs@neoulent.com

Permanent Sanctions for Illegal Program Accounts (2019.12.06)
[CM] Michael [CM] Michael LV.15 GameManager 3mo
Permanent Sanctions for Illegal Program Accounts (2019.12.06)

※ (Notice) Server Check for December 1st Week

◈ Check schedule: (UTC Time) December 4 (Wed) 16:00 ~ 21:00 (5 hours)
 
◈ Update List
 
1. Guild Battle Change
Weekday: 3 times of guild battles per day
Weekend: 5 times of guild battles per day
Victory Guild Reward Change
Ruby x 50 -> Ruby x 100
 
Guild Battle is divided into three times a day.
1) Guild Battle Time => UTC time 12:00 ~ 15:00
2) Guild Battle Time => UTC time 19:00 ~ 22:00
3) Guild Battle Time => UTC time 19:00 ~ 22:00
 
Guild Battle Ranking Reward Change
Rank 1 : Crystal Ore x 50 -> x 100
Rank 2 : Crystal Ore x 30 -> x 70
Rank 3 : Crystal Ore x 20 -> x 50
Rank 4 ~ 10 : Crystal Ore x 10 -> x 20
Rank 11 ~ 50 : Crystal Ore x 5 -> x 10
Rank 50 ~ 100 : Crystal Ore x 3 -> x 5
800 Point(s) or above : Crystal Ore x 1 -> x 3
 
Attendance Reward change
Flag x 70-> Flag x 150
 
Contribution reward change
Rank 1 : Flag x 500 -> x 1000
Rank 2 : Flag x 335 -> x 700
Rank 3 : Flag x 250 -> x 550
Rank 4 : Flag x 165 -> x 360
Rank 5 : Flag x 150 -> x 300
Rank 6 ~ 10 : Flag 115 -> 210
Rank 11 ~ 20 : Flag x 80 -> 150
Rank 21 ~ 35 : Flag x 100
 
Tax reward change
Rank 1 : Ruby x 100 -> 200
Rank 2 : Ruby x 95 -> 180
Rank 3 : Ruby 90 -> 160
Rank 4: Ruby 85 -> 140
Rank 5: Ruby 70 -> 120
Rank 6 ~ 10 : Ruby 50 -> 100
Rank 11 ~ 20 : Ruby 40 -> 80
Rank 21 ~ 35 : Ruby 60
 
※ Guild Battle next update
-Add system to automatically distribute guild rewards.
 
2. Junior School Open - Global Server
 
3. Twin Tower Reward Change
1) Angel Tower
[Floor 01] [3 Star] Ravi Summon Ticket x 1 => [4 Star] Ravi Summon Ticket x 1
[Floor 02] [Hero] Weapon Craft Stone x 3 => [Legend] Protector Craft Stone x 5
[Floor 03] Magic Stone x 2 => Magic Stone x 5
[Floor 04] Skill Stone x 2 => Skill Stone x 5
[Floor 05] [Hero] Protector Craft Stone x 9 => [Legend] Accessory Craft Stone x 5
[Floor 06] Magic Stone x 4 => Magic Stone x 10
[Floor 07] Skill Stone x 4 -> Skill Stone x 10
[Floor 08] [Hero] Accessory Craft Stone x 6 -> [Legend] - Weapon Craft Stone x 5
[Floor 09] Magic Stone x 6 => Magic Stone x 15
[Floor 10] Skill Stone x 6 => Skill Stone x 15
 
2) Dragon Tower
[Floor 01] [1 ~ 3 Star] Hero Summon Ticket x 1 => [4 Star] Hero Summon Ticket x 1
[Floor 02] [Hero] Metal Frament x 10 => [Legend] Metal Frament x 10
[Floor 03] Gold x 80,000 => Gold x 100,000
[Floor 04] Skill Stone x 4 -> Skill Stone x 10
[Floor 05] Monster Soul Stone x 1 -> Monster Soul Stone x 2
[Floor 06] 1 ~ 3 Star] Hero Summon Ticket x 1 => [4 Star] Hero Summon Ticket x 1
[Floor 07] [Hero] Metal Frament x 15 => [Legend] Metal Frament x 15
[Floor 08] Gold x 120,000 => Gold x 200,000
[Floor 09] Skill Stone x 6 -> Skill Stone x 15
[Floor 10] Monster Soul Stone x 1 -> Monster Soul Stone x 4
 
4. Exchange Event(Token of Ceres).
 
5. Sacrifice - 10% -> 20%
20% increase to the same attribute 5-star hero with the sacrifice attribute core.
 
6. Special Sale
01) [Special Price] Black Friday Package
① Gold Bar x 10
② Ruby x 2300
③ Clear Ticket x 50
④ [Myth] Metal Fragment x 30
⑤ [Myth] Weapon Craft Stone x 10
⑥ [Myth] Protector Craft Stone x 10
⑦ [Myth] Accessory Craft Stone x 10
 
02) [Special Price] Super Core Fragment Package
Super Core Fragment x 60
② Ruby x 100
 
03) [Special Price] 5 Star Inspectors Package
5 Star God's Inspectors Summon Ticket x 1
② Ruby x 1500
 
04) [Special Price] Ultimate summon Ticket
Ultimate summon Ticket x 1
 
7. Bug fix
1) Fighter's Sword description change (Range1.5m -> Front 1.5m)
2) Enchant - On 5 normal attack, Burn 50 of target's man(15 Sec resue)
Real mana evaporates but text not found.
Item Name - Mana burn(50) Add notation.
 
3) Sacrifice - Fixed an issue that caused the new Heroes not to be displayed.
 
4) Ring of Night
When skill hit, drain 70% of DMG given and Heal's for 5 Sec (10 Sec to reuse)
-> Skill hits recover 70% of normal attack damage for 5 seconds (10 seconds cool)
 
Thank you.

※ (Notice) Server Check for December 1st Week
[CM] Michael [CM] Michael LV.15 GameManager 3mo
※ (Notice) Server Check for December 1st Week

(Notice)Guild Battle abusing check.

There is a suspicious situation in the game where guild war abusing.Investigating the entire guild war, the guild judged to be abusing will be forced to closeThe guild master will permanently suspend your account.
 
We will guide you through the announcement after the investigation is complete.
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 3mo
(Notice)Guild Battle abusing check.

Permanent Sanctions for Illegal Program Accounts (2019.11.29)

We have permanently suspended your account for unusual content using illegal programs (such as tampering with apps) within the game.
 
■ Illegal Program use Account (15 accounts)
■ Notice of Appeal
 
1) If you have any objection to permanent account restriction, please file a complaint with the Customer Center below within 15 days from the date of sanction.
 
2) If there is any supporting information, please attach it.
 
3) Customer Center Email: cs@neoulent.com

Permanent Sanctions for Illegal Program Accounts (2019.11.29)
[CM] Michael [CM] Michael LV.15 GameManager 3mo
Permanent Sanctions for Illegal Program Accounts (2019.11.29)

We will patching the Merak Hero skill and the Kalisha Stats.

Patch Time : (UTC Time) 2019.11.28 05:20
 
This patch only patches data.
There is no server check.
 
1. Kalisha Hero base ability change(Based on Book Lv.30)
1) base ability
ATT 51 -> 105
MAG 182 -> 51
DEF 177 -> 192
RES 166 -> 177
ATT SPD 0.364 -> 0.333
HP 3,740 -> 4,440
Mana 2,544 -> 1,272
STR 141 -> 156
INT 156 -> 141
STA 254 -> 312
 
2) Whip of Pain(Lv1)
Effect : 367(+48)(+115) of Earth MAG DMG
-> 367(+131)(+61) of Earth MAG DMG
 
3) Karma of the Past Life(Lv1)
Effect : 176(+10)(+23) of Earth MAG DMG
-> 176(+42)(+16) of Earth MAG DMG
 
2. Merak Skill Change(
1) Hunting Ground(Lv1)
Use Effect : Climb up and avoid melee attack (Cannot move), ATT, ATT SPD +200%, ATT Range +85% for 8 Sec
-> Climb up and avoid melee attack (Cannot move), ATT, ATT SPD +95%, ATT Range +85% for 10 Sec
 
We apologize for the inconvenience.
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 3mo
We will patching the Merak Hero skill and the Kalisha Stats.

There is a problem with the Merak Hero Ultimate (Prey Designation), and we are going to patch it urg

Scheduled time of patch: (UTC Time)2019.11.29 01:00 ~ 02:30
 
1) Prey Designation(Lv1)Usage effect: 273 (+222) (+ 24) Physical Damage
-> 395 (+ 243) (+ 24) Physical Damage
 
◈ Skill Patch Reward Guide- Ruby x 800
 
◈ Payment Schedule: (UTC Time)2019.11.29 03:00
 
※ Rewards will be sent to your mailbox and can be picked up at the mailbox if you access it within 24 hours.
 
We apologize for the inconvenience.
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 3mo
There is a problem with the Merak Hero Ultimate (Prey Designation), and we are going to patch it urg

※ (Notice) Server Check for November fifth week

◈ Check schedule: (UTC Time) November 27 (Wed) 16:00 ~ 21:00 (5 hours)
 
◈ Inspection contents
 
1. Event Settings
 
2. New Hero-Merak (Global Server)
 
◈ Information for next week's update.
 
1. Guild Reorganization Guide
1) change reward
2) Change time guild war
 
2. Bug fixes
 
※ We will guide you through the detail notice before next week's update.

[CM] Michael [CM] Michael LV.15 GameManager 3mo
※ (Notice) Server Check for November fifth week

※ (Notice) Server Check Complete (UTC Time)2018.11.27 20:00

Additional Notes
 
1. Kalisha Hero Skill Change (Based on Book Lv.30)
1) Whip of Pain(Lv1) Effect : 367(+48)(+115) of Earth MAG DMG
-> 367(+131)(+61) of Earth MAG DMG
2) Karma of the Past Life(Lv1) Effect : 176(+10)(+23) of Earth MAG DMG
-> 176(+42)(+16) of Earth MAG DMG
 
2. Special Sale
1) [Special Price] Gold Package 1
① Gold x 90,000
② Ruby x 20
 
2) [Special Price] Gold Package 2
① Gold x 300,000
② Ruby x 60
 
3) [Special Price] Gold Package 3
① Gold x 480,000
② Ruby x 80
 
4) [Special] 5 Star Akain Hero Package
① 5 Star Akain Hero Summon Ticket x 1
② Ruby x 550
 
5) [Special] 5 Star Urk Hero Package
① 5 Star Urk Hero Summon Ticket x 1
② Ruby x 550
 
6) [Special] 5 Star Zen Hero Package
① 5 Star Zen Hero Summon Ticket x 1
② Ruby x 550
 
7) [Special] 5 Star Tanathos Hero Package
① 5 Star Tanathos Hero Summon Ticket x 1
② Ruby x 550
 
8) [Special] 5 Star Hestia Hero Package
① 5 Star Hestia Hero Summon Ticket x 1
② Ruby x 550
 
We apologize for any inconvenience caused by the Server check.We will do our best for the smooth game environment of adventurers.
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 3mo
※ (Notice) Server Check Complete (UTC Time)2018.11.27 20:00

※ (Notice) Server Check for new version updates

◈ Check schedule: 11/20(Wed) 16:00 ~ 21:00 (5 hours schedule) (UTC Time)
 
◈ Update List
 
1. Tilien World Open
2. Sacrifice content Open
3. Guild War Improvements
4. Add New Heros
1) Biskuit
2) Cookie
3) Choco
5. Hero Reorganization
1) Kalisha
2) Bruce
6. Bug fix
1) Kalisha - Whip of Pain Skill fix.
2) Molly - Flying Dagger Skill fix.
3) Ganesa - Sharp wind Skill desc fix.
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 3mo
※ (Notice) Server Check for new version updates

※ (Notice) Server Check for new version updates

◈ Check schedule: 11/12(Tue) 01:00 ~ 09:00 (8 hours schedule) (UTC Time)
 
◈ Check Content
 
1. Server stabilization
 
2. Android, IOS version update
 
3. Global Servers-New Hero Ganesa Added
 
4. Bingo Event - Event Hero EllaThe ongoing bingo event is ending early.
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 4mo
※ (Notice) Server Check for new version updates

(Notice)Troubleshooting Server Connect

Push Reward : Ruby x 300
Push Time : (UTC Time)2019.11.14 04:00
 
We apologize for any inconvenience.
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 4mo
(Notice)Troubleshooting Server Connect

(Announce) 2019.11.03(Wed) Patch Schedule

◈ Patch Time : (UTC Time)2019.11.03 16:00 ~ 21:00 (5 Hours)
 
◈ Inspection contents
 
1.Add new hero "Ares" (Korea server)
※ Ares will guide you through the hero introduction page.
 
2. Events
1) Pickup Event 9 (Korea, Global Server)
Meillin, Watt, Molly, Shamy, Ella (Global Server New Heroes)
 
2) Pickup Event 10 (Korea Server)
Aida, Ganesa, Ares (New Hero of Korean Servers)
 
3) Bingo Event (New Event)
4) Multi Purchase Event ([Immortal] Equipment Craft Chest) (New Event)
 
5) Roulette Event
6) Collect Challenge Event! (Event Heroes: Meillin, Watt, Molly, Shamy, Ella )
7) Special Agent Event! (Molly, Siz, Hellborn, Erica)
8) Burning Event
9) Purchase Bonus Event
10) Ruby Purchase Bonus
※ Detailed event guide will be added to the event section.
 
3. Nickname change ticket prcie change
1) Sale price $99.99-> $9.9
※ Store-> Special [Monthly Limited]
※ Ruby compensation will be paid as much as price difference.
 
4. Special Sales
1) [Special] Myth Weapon Material Package
① [Myth] Metal Fragments x 60
② [Myth] Weapon Craft Stone x 36
③ Mithril x 64
④ Ruby x 550
※ Product sales time: After the update until the next check time
 
2) [Special] Myth Armor Material Package
① [Myth] Metal Fragments x 60
② [Myth] Armor Craft Stone x 36
③ Mithril x 64
④ Ruby x 550
※ Product sales time: After the update until the next check time
 
3) [Special] Myth Accessories Material Package
① [Myth] Metal Fragments x 60
② [Myth] Accessories Craft Stone x 36
③ Mithril x 64
④ Ruby x 550
※ Product sales time: After the update until the next check time
 
4) [Special Price] 5 Star Teacher Ravi Package
① [5 Star] Teacher Ravi Summon Ticket x 5
② Ruby x 3,000
※ Product sales time: After the update until the next check time
 
5) [Special Price] 5 Star Executor Package
① [5 Star] Executioner Summon Ticket x 1
② Ruby x 550
※ Product sales time: After the update until the next check time
 
6) [Special Price] 5 Star Kara Package
① [5 Star] Kara Summon Ticket x 1
② Ruby x 550
※ Product sales time: After the update until the next check time
 
※ Sale of the special price products sold now is over.
① [Special Price] Summon Tickets by Sean => End of Sale
② [Special price] invitation ruby ​​box => end of sale
③ [Special Price] Myth Metal Fragment Bundle => End of Sale
④ [Special Price] 10 Gold Bars => End of Sale
 
※ The Patch time may change according to the progress, and we will inform you additionally when changes occur.
※ Please close the game connection for safe data storage before the regular inspection starts.
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 4mo
(Announce) 2019.11.03(Wed) Patch Schedule

◈ (Announce)Update Schedule

1.Add new hero Molly (Global Server)
※ We will guide you through the Ceres M hero introduction page.
 
2. Molly, all the executor heroes balance patch
 
3. Special Sale
1) [Special sale] Big Special Ruby Box
① Ruby x 10,000
Product sales time: After the update until the next check time
 
2) [Special sale] Myth Metal Fragment Bundle
① [Special sale] [Myth ] Metal Fragment x 20
Product sales time: After the update until the next check time
 
3) [Special sale] Gold Bar x 10
① Gold Bar x 10
Product sales time: After the update until the next check time
 
4. Devil's Gem balance patch
5. NAVER CAFE PLUG Version Update
1) Android Q OS
2) iOS 13 compatible
 
6. Watch AD
30 Times -> 20 Times
 
7. Android target version up
Target SDK Version 27-> 28
 
8. Mini Game Change
-You can proceed to the mini-game by operating Tommy to download additional patch files.
-Download only mode (Download speed is slightly improved.)

◈ (Announce)Update Schedule +3
[CM] Michael [CM] Michael LV.15 GameManager 4mo
◈ (Announce)Update Schedule

※ (Notice) Server Check for new version updates

◈ Check schedule: 11/02 (Sat) 16:00 ~ 21:00 (5 hours schedule) (UTC Time)
 
◈ Check Content
 
https://moot.us/lounges/67/boards/256/posts/2219243
※ Detailed update notice will be guided through additional notice.
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 4mo
※ (Notice) Server Check for new version updates

2019.10.24(Thu) Update List.

◈ Update information
 
1. Item exchange changed . 1) When the equipment item is locked Change Pop-up message -> “Equipped item is locked. Please unlock and try again.” 2) Added a button that allows you to immediately lock on / off the in equipment item.
 
2. Special reborn cost changed.
 
1) 4 stars: 210,000 Gold-> 40,000 Gold
 
2) 5 stars: 340,000 gold-> 50,000 gold
 
3) 6 stars: 510,000 gold-> 60,000 gold
 
3. Non-adventure content (events, stories) * Collection challenge event reward gold changed.
 
4. Shop -> Special Add.
1) [Legend] Periodic Armor Unlock Ticket
① [Legend] Armor off period tickets x1
 
2) [Legend] Periodic Accessory Unlock Ticket
① [Legend] Accessory period off tickets x1
 
3) [Myth] Periodic Armor Unlock Ticket
① [Myth] Armor off period tickets x1
 
4) [Myth] Periodic Armor Unlock Ticket
① [Myth] Accessory period off tickets x1
 
5. Special Sale
1) [Special sale] [Myth] Weapon Selection Package
① [Myth] Wapon Select Ticket x1
② Ruby x 800
 
2) [Special sale] [Myth] Armor Selection Package
① [Myth] Armor Select Ticket x1
② Ruby x 800
Product sales time: After the update until the next check time
 
3) [Special sale] [Myth] Accessory Selection Package
① [Myth] Accessory Select Ticket x1
② Ruby x 800
Product sales time: After the update until the next check time
 
4) [Special sale] Special Summon Ticket
① Ultimate Summon Ticket x1
② Ruby x 800
Product sales time: After the update until the next check time
 
5) [Special sale] Big Special Ruby Box
① Ruby x 10,000
Product sales time: After the update until the next check time
 
6. New Attend Reward Changed.
7. Add Request access photos, media, and files on your device
 
8. [Login Event] 40 Min Reward Changed
[Rare] Metal Fragment x 20 -> [Hero] Metal Fragment x 20
 
9. Hero skill Changed
 
1. Sura
1) Dragon's Breath
Basic damage : 60 -> 120
AD Factor : 0.5 -> 2.2
 
2) Dragon's Aura
DEF, RES +25% for 6 Sec, Heal 30% of received DMG
-> DEF, RES +50% for 6 Sec, Heal 35% of received DMG
 
3) Dragon's Power
Base damage : 90-> 200
AD Factor : 0.65 -> 2.26
 
2. Shami
1) Cat Claw
Damage Type : AD -> Earth
Basic damage : 80 -> 65
AD Factor : 0.76 -> 1.83
AP Factor : 0.16 -> 0.5
On every 1m move, targets Bleed 30% of ATT as ABS DMG every Sec for 5 Sec
-> On every 1m move, targets Bleed 40% of ATT as ABS DMG every Sec for 10 Sec
 
2) Cat Bomb
Damage Type : AD -> Earth
Basic damage : 25 -> 90
AD Factor : 0.2 -> 1.83
AP Factor : 0.05 -> 0.5
Attack Range : 4 -> 3
 
3) Cat Bell
Damage Type : AD -> Earth
Basic damage : 300 -> 450
AD Factor : 1 -> 2.26
AP Factor : 0.37 -> 0.5
DEF -20% for 8 Sec, All allies attack the target for 8 Sec
-> DEF -50% for 10 Sec, All allies attack the target for 10 Sec
 
10. Bug fixes
1) Fixed a bug where guild gold could not be recovered when canceling automatically during guild match.
2) Fixed a bug that no prevented debuffs from Skand's knot of Fate skill.
3) (Global Server) Fixed a bug where unreleased heroes' Charm and Potential stones appeared.

2019.10.24(Thu) Update List.
[CM] Michael [CM] Michael LV.15 GameManager 4mo
2019.10.24(Thu) Update List.

2019.10.17(Thu) Update List.

1. Daily special reward box
1) Added description for [First 8 Days Dungeon Ticket x 5]
2) Fixed not to enter the birthday at the time of purchase.
※ The daily special reward box is a product that does not receive birthday gift.
 
2. [Aggression] 15 consecutive battles-> Change to infinity
※ When all gold ore is charged, continuous battle ends.
 
3. Change Guild Wars
1) Added the sub guild master to manage the guild.
2) Guild Wars per day: Unlimited-> 3 times.
 
4. Added Daily Achievement
- Postbox ad view x 5 : 50,000 gold
 
5. Special Offers
 
01) [Special Price] 5 Star King Package
① 5-Star King Summoning Ticket x 1
② Ruby x 1500
※ Product sales time : After the update until the next check
 
02) [Special Price] Base 5-Star Hestia Hero Summon Package
① 5-Star Hestia Hero Summon Ticket
② Ruby x 550
※ Product sales time : After the update until the next check
 
03) [Special Price] Base 5-Star Akain Hero Summon Package
① 5-Star Akain Hero Summon Ticket
② Ruby x 550
※ Product sales time : After the update until the next check
 
04) [Special Price] Base 5-Star Uruk Hero Summon Package
① 5-Star Uruk Hero Summon Ticket
② Ruby x 550
※ Product sales time : After the update until the next check
 
05) [Special Price] Base 5 Star Zen Hero Summon Package
① 5-Star Zen Hero Summon Ticket
② Ruby x 550
※ Product sales time : After the update until the next check
 
06) [Special Price] Base 5-Star Tanathos Hero Summon Package
① 5-Star Tanathos Hero Summon Ticket
② Ruby x 550
※ Product sales time : After the update until the next check
 
07) [Special Price] Legendary Weapon Material Package
① [Legend] Metal Fragment x 50
② [Legend] Weapon Craft Stone x 25
③ Mithril x 27
④ Ruby x 300
※ Product sales time : After the update until the next check
 
08) [Special Price] Legendary Armor Material Package
① [Legend] Metal Fragment x 50
② [Legend] Protector Craft Stone x 25
③ Mithril x 27
④ Ruby x 300
※ Product sales time : After the update until the next check
 
09) [Special Price] Myth Weapon Material Package
① [Myth] Metal Fragment x 60
② [Myth] Weapon Craft Stone x 36
③ Mithril x 64
④ Ruby x 550
※ Product sales time : After the update until the next check
 
10) [Special Price] Mythic Armor Material Package
① [Myth] Metal Fragment x 60
② [Myth] Protector Craft Stone x 36
③ Mithril x 64
④ Ruby x 550
※ Product sales time : After the update until the next check
 
11) Nickname Change Right ① Nickname Change Ticket x 1 ※ Store-> Special [Monthly Limited]
 
6. Costume Price Change
1) Beach on the bikini, Shrine of the party, Fusion Hanbok
① 2000 Rubies-> 3000 rubies
② 30 Diamonds-> 70 Diamonds
 
2) Basic Costume 1, Basic Costume 2
① 2000 Rubies-> 1000 Rubles
② 30 Diamonds-> 0 Diamonds
 
3) Costume Package Sale Ended
① Beach bikini package sale end
② party gentleman package sale end
③ Fusion Hanbok Package sale end
 
8. Changed hero Info
1) Change stats of Sura (A-> SR stats up)
※ Sura is an SR-class hero and found a problem that applies the A-level stats.
 
2) Watt
1) Rapid Fire
① Basic Damage 30-> 60
② AD Factor 0.5-> 0.65
2) Bending bullet
① Basic Damage 30-> 40
② AD Factor 0.5-> 0.65
3) Western train
① Basic Damage 180-> 370
② AD Factor 0.4-> 0.5
③ AP Factor 0.2-> 0.21
 
3) Kara
1) Race
① Basic damage 100-> 340
② AD Factor 0.46-> 0.51
 
9. Equipment acquired as a cumulative payment bonus.(Added +7 days)
※ Legend Armor Period UnLock Ticket will be added in October 4 week update.
※ Myth Armor Period UnLock Ticket will be added to the 4th October Update.
※ Legend Armor Period UnLock Ticket will be added in October 4 week update.
※ Myth Armor Period UnLock Ticket will be added to the 4th October Update.
 
6. Bug Fixes
1) Honor - Send all bug fixed.
2) Fixed a bug where the summon charm and summon potential stone.
3) Korean Server-Fixed a bug that did not summon the monsters of World 3 in the summon.
4) Fixed the issue of winning information window when winning items from the ancient temple.

[CM] Michael [CM] Michael LV.15 GameManager 4mo
2019.10.17(Thu) Update List.

◈ Notice of problems found after the update

1) Sura is the hero that will be released on global servers in the next update.We just noticed that it was opened accidentally during the update preparation process.Sura will the next pickup event.
 
2) (Global Server) Prom will start from October 21, 2019 3:00:00 (UTC time).※ We are sorry for any inconvenience caused by missing the notice.
 
3) Kara is Only summoned at Pickup Event 3!※ Click on the banner image of the summoner to see the list of summoned heroes.

[CM] Michael [CM] Michael LV.15 GameManager 4mo
◈ Notice of problems found after the update

2019.10.09(Wed) Update List.

◈ Notice
 
1. Daily special reward box (available after update)
1) "Daily special reward box" has been changed to not receive a birthday gift.
2) (First Time Reward) Attribute Dungeon Admission x 10-> Attribute Dungeon Admission x 5
3) (First Time Reward) Attribute Dungeon Admission x 5: Reward immediately after purchase-> Reward after 8 days after first purchase ※ We will add a description of missing birthday gifts in the next patch. ※ The issue of entering a birthday when purchasing a special reward box every day will be removed in the next update.
 
2. Special Sale Product Add 1) [Special Price] Ruby Package 1 ① Ruby x 90 ② Gold x 20,000
 
2) [Special Price] Ruby Package 2 ① Ruby x 300 ② Gold x 60,000
 
3) [Special Price] Ruby Package 3 ① Ruby x 480 ② Gold x 480,000
 
4) [Special Price] 4~5 Star Hestia Hero Package ① 4~5 Star Hestia Hero Summon Ticket x 3 ① Ruby x 550
 
5) [Special Price] 4~5 Star Akain Hero Package ① 4~5 Star Akain Hero Summon Ticket x 3 ① Ruby x 550
 
6) [Special Price] 4~5 Star Urk Hero Package ① 4~5 Star Urk Hero Summon Ticket x 3 ① Ruby x 550
 
7) [Special Price] 4~5 Star Zen Hero Package ① 4~5 Star Zen Hero Summon Ticket x 3 ① Ruby x 550
 
8) [Special Price] 4~5 Star Tanathos Hero Package ① 4~5 Star Tanathos Hero Summon Ticket x 3 ① Ruby x 550
 
※ Sales period : (UTC Time)2019.10.09 13:00 ~ 2019.10.16 05:00
 
3. Meillin update. 1) Call Meteor : base DMG 80 -> 120 2) Maximize : 200% -> 230% Up 3) Dragon Attack Range 15m -> 16m
 
4. Reorganized the guild war Changes damage during one guild battle Min 0 => 100 Max. 600 => 2200
 
5. "Seal of the Guild" Sale change. 1) Guild Shop - Daily Limit 1times -> Unlimited 2) Special Shop Before : "Seal of the Guild" x 1 Sale price Ruby x 50 After : "Seal of the Guild" x 10 Sale price Ruby x 500
 
6. Increase maximum user level1) Global Server-> 60Lv2) Korea Server-> 100Lv
 
7. Send friend honor-Initialize all at UTC 00:00
 
8. Watch the ad-Initialize all at UTC 00:00
 
9. Bug Fixes - Origin Gem bug fix. (Fix)Reset Skill cool down not work(if learn potential skill)
 
We will do our best for the smooth game environment of adventurers.Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 5mo
2019.10.09(Wed) Update List.

(Notice) Server Check for new version updates

◈ Check schedule: 10/09 (Wed) 6:00 ~ 14:00 (8 hours schedule) (UTC Time)
 
◈ Check Content
 
- The details of the update will be announced through the notice after the update.
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 5mo
(Notice) Server Check for new version updates

Ceres M intends to make a many of changes with this update.

Afterwards, we will continue to pay more attention to the game and try to make it more fun.
 
◈ Notice
 
1. Daily Special Reward Box (Temporary suspension: after notice-> until update) 1) (First Time Reward) Dungeon Ticket x 10-> Dungeon Ticket x 5 2) (First Time Reward) Dungeon Ticket x 5: Reward immediately after purchase -> Reward after 8 days after first purchase ※ It will be applied after the new version update patch. ※ Clear Ticket x 10, 100,000 Gold, and 100 Ruby can be collected normally.
 
2. Meillin. Pluton. Hark Pickup Event ※ It will be applied after the new version update patch.
 
3. Special Sale Product Add ※ We will guide you through the additional notice.
 
4. Meillin update. ※ It will be applied after the new version update patch. ※ Detailed changes will be notified through additional notice.
 
5. Reorganized the guild war ※ Detailed changes will be notified through additional notice.
 
6. Purchase Bonus Event Reorganization ※ Detailed changes will be notified through additional notice.
 
7. Ruby Purchase Bonus Event Reorganization ※ Detailed changes will be notified through additional notice.
 
8. Increase maximum user level 1) Global Server-> 60Lv 2) Korea Server-> 100Lv ※ It will be applied after the new version update patch.
 
9. Send friend honor-Initialize all at UTC 00:00 ※ It will be applied after the new version update patch.
 
10. Watch the ad-Initialize all at UTC 00:00 ※ It will be applied after the new version update patch.
 
11. Bug Fixes ※ We will guide you through the additional notice.
 
We will do our best for the smooth game environment of adventurers.Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 5mo
Ceres M intends to make a many of changes with this update.

※ (Notice)Temporary Server Check Complete

We will send push reward at 07:30(UTC Time)Ruby x 200
 
We apologize for the inconvenience.

[CM] Michael [CM] Michael LV.15 GameManager 5mo
※ (Notice)Temporary Server Check Complete

Permanent Sanctions for Bug exploit Accounts (2019.09.22)

We have permanently suspended your account for unusual content using bug within the game.
 
■ Bug exploit Account (29 accounts)
■ Notice of Appeal
 
1) If you have any objection to permanent account restriction, please file a complaint with the Customer Center below within 15 days from the date of sanction.
 
2) If there is any supporting information, please attach it.
 
3) Customer Center Email: cs@neoulent.com

Permanent Sanctions for Bug exploit Accounts (2019.09.22)
[CM] Michael [CM] Michael LV.15 GameManager 5mo
Permanent Sanctions for Bug exploit Accounts (2019.09.22)

[Ceres M] Notice (2019.09.20)

1. Renamed "Limited sale"-> "Special sale" in the Shop.2. Special sales announced.
 
1) 5 Star Ravi
① [5 Star] Ravi Summon Ticket x 5
Product Show time : After patch ~ 9/24 23:59:59
Product Sale time : 9/20 19:00:00 ~ 9/23 23:59:59
 
2) Mythical Weapon Summon Ticket Package
① [Myth] Weapon Summon Ticket x 1
② [Legend] Weapon Craft Stone x 30
③ Ruby x 2,300
Product Show Time : After patch ~ 9/24 23:59:59
Product Sale time : 9/20 19:00:00 ~ 9/23 23:59:59
 
3) Mythical Protector Summon Ticket Package
① [Myth] Protector Summon Ticket x 1
② [Legend] ProtectorCraft Stone x 30
③ Ruby x 1,100
Product Show time : After patch ~ 9/24 23:59:59
Product Sale time : 9/20 19:00:00 ~ 9/23 23:59:59
 
4) Magic Stone Pack
① Magic Stone x 999
② Ruby x 1,100
③ Gold Bar x 5
Product Show time : 9/21 00:00:00 ~ 9/25 23:59:59
Product Sale time : 9/22 00:00:00 ~ 9/24 23:59:59
 
5) [6 Star] Flore Summon Ticket
① [6 Star] Flore Summon Ticket x 1
② Ruby x 2,300
Product Show time : 9/22 00:00:00 ~ 9/26 23:59:59
Product Sale time : 9/23 00:00:00 ~ 9/25 23:59:59
 
6) Gold Bar x 10
① Gold Bar x 10
② Ruby x 200
Product Show time : 9/23 00:00:00 ~ 9/27 23:59:59
Product Sale time : 9/24 00:00:00 ~ 9/26 23:59:59
 
2. [Adventure School] Professional 1 changed the 14th item production achievement
Hero Musket-> Hero Magician Robe

[Ceres M] Notice (2019.09.20)
[CM] Michael [CM] Michael LV.15 GameManager 5mo
[Ceres M] Notice (2019.09.20)

Permanent Sanctions for Illegal Program Accounts (2019.09.20)

We have permanently suspended your account for unusual content using illegal programs (such as tampering with apps) within the game.
 
■ Illegal Program use Account (10 accounts)
■ Notice of Appeal
 
1) If you have any objection to permanent account restriction, please file a complaint with the Customer Center below within 15 days from the date of sanction.
 
2) If there is any supporting information, please attach it.
 
3) Customer Center Email: cs@neoulent.com

Permanent Sanctions for Illegal Program Accounts (2019.09.20)
[CM] Michael [CM] Michael LV.15 GameManager 5mo
Permanent Sanctions for Illegal Program Accounts (2019.09.20)

※ (Notice)Temporary Server Check

◈ Check schedule: 9/23 (Mon) (UTC) 06:00 ~ 07:00 (1 hours schedule)
 
◈ Check Content
 
1. We've detected an issue where your "Daily Special Reward Box" may be duplicated receive reward.
We will fixed it.
 
2. Instructions to stop selling "Daily Special Reward box" (until temporary check)
 
We apologize for the inconvenience.

[CM] Michael [CM] Michael LV.15 GameManager 5mo
※ (Notice)Temporary Server Check

Emergency Server Check

Fixed an issue where cumulative points were not paid for specials.
 
※ Emergency Server Check
 
◈ Check schedule: 9/20 (Fri) (UTC) 14:00 ~ 15:00 (1 hours schedule)
 
◈ Check Content
 
1. Fixed an issue where not accumulated purchase bonus points at special sale product.
2. Ad Rewards Ruby 5-> Ruby 10. We apologize for the inconvenience.

[CM] Michael [CM] Michael LV.15 GameManager 5mo
Emergency Server Check

Permanent Sanctions for Illegal Program Accounts (2019.09.17)

We have permanently suspended your account for unusual content using illegal programs (such as tampering with apps) within the game.
 
■ Illegal Program use Account (8 accounts)
■ Notice of Appeal
1) If you have any objection to permanent account restriction, please file a complaint with the Customer Center below within 15 days from the date of sanction.
2) If there is any supporting information, please attach it.
3) Customer Center Email: cs@neoulent.com

Permanent Sanctions for Illegal Program Accounts (2019.09.17)
[CM] Michael [CM] Michael LV.15 GameManager 5mo
Permanent Sanctions for Illegal Program Accounts (2019.09.17)

[Ceres M] Server check Notice.

9/20 (Fri) 07:00 ~ 11:00 (UTC Time)
 
Details will be announced later.
 
Thank you.

[CM] Michael [CM] Michael LV.15 GameManager 5mo
[Ceres M] Server check Notice.

Permanent Sanctions for Illegal Program Accounts (2019.09.14)

We have permanently suspended your account for unusual content using illegal programs (such as tampering with apps) within the game.
 
■ Illegal Program use Account (7 accounts)
■ Notice of Appeal
1) If you have any objection to permanent account restriction, please file a complaint with the Customer Center below within 15 days from the date of sanction.
2) If there is any supporting information, please attach it.
3) Customer Center Email: cs@neoulent.com

Permanent Sanctions for Illegal Program Accounts (2019.09.14)
[CM] Michael [CM] Michael LV.15 GameManager 5mo
Permanent Sanctions for Illegal Program Accounts (2019.09.14)

Check Server

[Check] There is a server check from UTC 02:30 to 03:30.

[CM] Michael [CM] Michael LV.15 GameManager 6mo
Check Server
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