Moot

help me build my 2nd floor

hello!! it's been a few weeks since i can't see " build 2nd floor " option in my game thought i see the options for 3rd floor and above please help me fixed it 🙏
-this screen shot below was taken from my furniture option

• Humble request •

Hello dear benny, please from next time if you do some big changes or anything important please inform everyone few days before doing anything through the login banner where you show your event details about pts etc. or make a pop up message of the forum info. Coz this time I was just lucky to not get my details deleted and lots of new players don't always check the info in forum maybe coz they don't know saying this from my experience when I was a newbie, i didn't notice much too when i started playing MSB or some are just busy with their life too. So please inform otherwise it can hinder players from comfortable playing experience and not being fond of this game, please make your game stable too. I hope you listen my request. Also one quick suggestion to make the game popular maybe you can do some collaboration with BTS or some kpop group and do some SNS event at all platforms, I'm sure it'll attract many people. Fighting!! Thanks!

facebook login??

I am having trouble logging into msb. ever since the update, when i try going into the app it says "log in with facebook" even though I don't have facebook? 😅
I am kind of scared because I cannot access my account because it won't let me in (when I cancel facebook login it says: facebook error, and logs me out of the app)
Is there any way to fix this?? I don't want to risk losing my account 😥

Server Problem?

Hi Manager Benny, I just noticed that when I'm connected through WiFi I can't access the game and its either it won't let me log in or kicks me out to the game but when I used my local data from my SIM I'm not having any problem (though I encountered a little issues but still I can put up with since its the same issues as before while I'm playing).

I tried to reconnect with either WiFi or SIM thrice and its the same result WiFi keeps loading while SIM I can enter the game peacefully lol.

That was just what I've experienced though in my end, I'm not as active as other players so we might have different issues with bugs.

Thank you for your hardwork and have a pleasant day Manager Benny also your team!

Game keep crashing !!! 🤷

@Manager Benny : when will you read/response to our post about this and fix this bugs, this error happen again since last night 😔 please fix it asap! thanks!

@all my partners : i'm really sorry if i burned your letter and/or being late to release your pt, as all of us facing same problem, thanks 🙏

Please Mr.Benny, improve your server, it always happend every upgrade😩

Bugs

anyone experienced the same?
i have reboot my device. my game still crashing.
it kicked me out in about 5minutes 🥲
since last night (12/03/22)
i sent email to CS but its sunday, may be theyre off 🥴

can't open MSB app 😭

Is it just mine? I tried to restart the game more than 5 times, and this is always showing ..

After maintenance still has error

After maintenance still experiencing error 😞

GM Please Check Basilica which buy using real money ( Dont Buy First Guys )

Ign AliceYuna~

I bought 3 Basilica using ruby and i bought 1 extra using real money, but the 4th basilica cant be placed unlike the jack o lantern bar / christmas gondola
Even if i already put my 3rd basilica on my storage, its cant be placed, please fix this issue i am afraid anyone who bought it using real money also cant place the pt
Thank you

Lost Account

Hi manager benny / friends
I am seeking help for lost account
I retrieved/data of my previous account which is low level and lost my lvl80 account
Can you please advise me on what to do to get back my account?

Ign of lost account is 沐槿°

pls i hope i can get back my account. Love this game alot!

Using Consumable Pots Bug

Every time I open 2 or more consumable pots at the same time, it will say "Network error" and the game crashes. When I open the game right after, I will only receive the rewards from the first pot and the unused pots with their contents would disappear completely.
 
If you're experiencing the same thing, I would recommend opening each pot a few minutes after one another to prevent losing/wasting a pot.
 
Game devs, I hope you can fix this!
 
Thank you :)

Getting wrong/incorrect ingredients

A few weeks ago I put an expedition to MT Misty and got 1 purple celery and some potions (´⊙ω⊙`)

Today (a few minutes before writing this post) I got 1 pine cinnamon from an expedition to Sky Plains Σ('◉⌓◉’)

When I check my storage it did add into my storage!

Unfortunately I was not able to get a screenshot of any since it's unpredictable and it doesn't happen every time.

Is anyone else experiencing this?

Daily ad lucky box

hi, I have watched ad few times but this box is not working, please look into this thanks! ~

Angel Beach bug or feature?

I'm not sure if they have been changing Ruby rings or bug because I have been getting double rewards/zero rewards at angel Beach recently. Where I use Kate and Emerald rings shouldn't be getting zero rewards. But after I get zero rewards, I sometimes get double rewards the next time. Not sure if it's bug or feature. I meant I should be getting some fairy branch and alloy every time but I'm not and sometimes I get double fairy branch and alloy loot.
And the reward bars before sending and after sending is not the same?

Bug with monthly reward

This monthly reward is stuffed rice cakes and rabbits but I got this instead of rabbits . Is this happen to everyone or just me

Oh geez...

Benny where was our weekly rewards? Don't tell me it's happening again like last X?😳😳😳

Weekly Challenge Reward

It is just me, or anyone else don't get reward from weekly board?
🤔🤔

Visual bug Cat Halloween PT (fixed)

I just got the cat ticket Halloween PT and it looks like wild west saloon...

tq benny...

weekly rewards received, tq benny...☺️

glitch??

character is faceless and when not able to fulfil quest with them

spooky

Cant access my 2nd floor issue and Management

hi, i cant go on my 2nd floor when ill go on my 2nd floor the app will close and my pt in that floor i cant open even the management huhuhu help me plss

Recovering Unlinked Account?

Is this possible? I only started a few days ago so I guess restarting wouldn't be that big of a deal, but I accidentally deleted the game while cleaning apps off my phone. Is there no way to contact customer support or something? If I create a new account, I can't use my name because the account still exists, it's just floating in space. :c

PLEASE FIX IT 😞!!!

I CAN'T ACCESS MY BISTRO

Gosh ..what is this ??🤔

Benny I can't open my bistro.. 🤪
After loading and then being kicked... 😱
Ah i hope to get compensation 😛 😁✌️

I'm speechless @Manager Benny

🤷🤷🤷 what happen to our bistro? where's all our pt, i manage took only this screenshot before getting kicked out 🙈🙈🙈 pls pay more attention to your customer and also your developer team, how this such things can happen?! 😑😑😑

Event coins decreased for no reason

Is there anyone like me? It happened before but i thought it was my mistake. so today I decided to capture the screen after i finish daily event quests. The event coins were 7098 but just 3 minutes later that number is 6399. Why did it happen? And I'm pretty sure it's not the first time.

主题无法领取奖励

主题满满却不能领取奖励！为什么？

Cant watch videos

The game has issues for many days for me, it doesnt let me watch any video to earn rewards or skip missions. I could do it in the previous days after resetting the google Ads ID but today it doesnt even wants to work for me.
When i tried to watch a video to earn rubies a message popped out "If you skip the video, you dont earn the reward" although i didnt skip it at all (the game itself did it and logged me out).

Is anybody else having the same problem or just me?

There is no CLOSE BUTTON when watching ads

Manager Benny,
I've seen some ads that didn't appear close button, I've tried to wait for about 30 secs more but still no use. If this is the case, I should get back to home screen and restart the game. But I really need ads to skip some quests as rewards. Could you kindly fix this? :(

Thanks.

Bye my sub 😭

After the update, all my sub acc that use the cloned app can't log in. the game closes by itself.

不能看廣告,獎勵被除消

benny or everyone help me!

Benny! Can I ask? Why is my account like this? A few days ago it was like this (unable to load ads) finally able to load ads after a few days, is this because my app is broken or is it like this? Please help me

Error on Guild Workshop

Wanted to construct StrawberryShaved Ice however when I select to build it turn out as Eggnog being chosen. I am very sure I have selected the right icon for Strawberry shaved ice not sure is it picture error. Let’s see after it is constructed.

Quest Bug

Found a bug where u click on a daily quest that needs to be started in your own restaurant, whilst u are visiting another person’s restaurant, causing all the quest icons to disappear

Fairy's Candy

I accidentally bought someone's 40 pieces of Fairy's Candy, it is worth 60-70M. I already message him but he did not respond. I've been saving it up for emergency purposes :(((

Clear Staff is Crash,please fix it

• S O L V E D • thanks benny ~ ♡

Hi! So I logged in today after updating the game and I later noticed that I had 0 attempts. What happened :(
Anyone else also didn't get any attempt for patting the friends pet today ?

Can’t press staff

I can’t press return button , game always crash whenever i try to press . I asked my friend to login my acc and she couldn’t press it on her phone too . Pls fix this stupid issue benny 😤😤😤

cannot hatch the egg

why i cant hatch de egg? i got 3 incbator ordey tho

Wow, good event :)

Hoy, what is that, what happened with beelzebub and lucifer °°
Ok, after i see my friend bistro and i clean and see new barter item, i come and yeah... This happened, --

cant make guild

I've been trying to make a guild for 5 hours now.
my level 40, rep is over 200 i believe and beauty is higher then needed as well.
i have the gems to make it but everytime i fill out the needed information to make the guild it does the small loading circle thing but never moves from that screen, why!?

Event cherry blossom PT yet to change

Spin few times only realize the event feature still the old one....however the spin not take into the count
Benny plz help

Bug? Glitch? IDK

This has been happening to me for almost a week now. It's annoying. I can't play at all ༎ຶД༎ຶ

Why papa benny whyyyy

What happenned there, i can open other game veryyyyy smooottthhh but whyyy i cant open papa benny, why TwT 😥😥😥

I very glad fir buy incubators :)))

Woah.. good.. i will buy incubator papa :)))

... bad connection?

Why this? I can open other online game but what this bruh?
Translate:error code,something wrong in server/connection (for who not understand chinese :) )

Bug?

Restart the game and I got my rubies back. C:

Some Code of Bugs I Collect it. Please Fix it Benny 🤗

Dear Lovely and Kindness Benny,
This is some code of Bugs I collected. Please Fix it soon for better experience in bistro.

Thank You