[NOTICE] Facebook Login Issue Compensation

Hello Chasers,
 
We would like to inform players about the compensation for the inconvenience caused by the login issue where players could not login using Facebook account to GrandChase during 4/28~5/4.
 
We have found out that this issue was caused by Facebook accidentally deleting the GrandChase application on their end. The login issue has been resolved on 5/4 when the application was recovered.
 
As a token of apology and gratitude for your patience, we have prepared some compensation as listed below.
 
■ Compensation Target
- Players who only had Facebook connected to their account and were unable to login during this period
 
■ Compensation Items
- Gem x 2,500
 
■ Compensation Period
Western: 2022-05-12 04:00 - 2022-06-11 23:59 (Server Time, UTC-4)
Asia: 2022-05-12 16:00 - 2022-06-11 23:59 (Server Time, UTC+9)
 
※ Compensation items will not be sent to the mailbox once the compensation period is over.
※ Compensation will be sent once per account.
※ Compensation items sent to the mailbox will be available for 7 days. Please claim them before they expire. Expired items cannot be restored.
 
Once again, we sincerely apologize for the inconvenience and we will continue to strive to provide the best play experience possible.
Thank you.
Chase on!
-GrandChase Team

[NOTICE] Facebook Login Issue Compensation
[NOTICE] Facebook Login Issue Compensation
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 16d

[NOTICE] Facebook Login Issue Resolved

Hello Chasers,
 
We would like to inform you that the issue where players could not login through Facebook accounts has been resolved.
 
[Resolved Issues]
 
■ Facebook login now works properly
 
Players may now log in through Facebook accounts.
 
We apologize for the inconvenience.
 
Thank you for your patience,
GrandChase Team

[NOTICE] Facebook Login Issue Resolved
[NOTICE] Facebook Login Issue Resolved
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 24d

[Notice] Upcoming Content 05-03 to 05-31

Hello, Chasers!
 
Here is a sneak peek at what’s coming to the game in the next few weeks, so look forward to more details through upcoming announcements.
Please note that the aforementioned content may be subject to change. As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content 05-03 to 05-31 +1
[Notice] Upcoming Content 05-03 to 05-31
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 25d

[NOTICE] Known Issues: Facebook Login

Hello, Chasers!
 
We have recently found that logins via Facebook are encountering issues. Our teams are already coordinating with Facebook to resolve the issue as soon as possible. We will update everyone as soon as we have a fix for it.
 
We apologize for the inconvenience but ask that you use a login method other than Facebook in the meantime.
 
[Known Issues]
 
■ Facebook login does not work properly
 
We apologize for the inconvenience but ask that you use a login method other than Facebook in the meantime.
 
If you have no other means of login, please contact us through the support center. We will help to sort this issue.
 
Support Center can be reached here:
https://kog.oqupie.com/portals/92/inquiry
 
-GrandChase Team

[NOTICE] Known Issues: Facebook Login
[NOTICE] Known Issues: Facebook Login
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 1mo

[NOTICE] [UPDATED] Maintenance Operations 05-03-2022

Hello, Chasers!
 
As previously announced, the game will undergo scheduled maintenance on 05/03. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: May 3, 2022 (Tue) 01:00 - 03:00 (Server Time, UTC-4) (Tentative)
Asia: May 3, 2022 (Tue)14:00 - 16:00 (Server Time, UTC+9) (Tentative)
 
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] [UPDATED] Maintenance Operations 05-03-2022
[NOTICE] [UPDATED] Maintenance Operations 05-03-2022
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 1mo

★ Announcing [Ragnar] Pre-Registration Sharing Event Winners ★

Hello, Chasers!
 
Thank you for participating in the event.
 
We took some extra time to make sure the selection process was impartial and now we are ready to announce the final winners.
 
We want to thank everyone who participated, and we’re now announcing the 10 select Chasers who won through the lottery!
Rewards will be distributed to all participants, Including the 10 selected Chasers, on 4/22, 17:50 (UTC +9).
 
* Examples NOT included in URL Counting
- Entering the Ragnar Homepage (GrandChase Homepage) URL
- Entering links to your personal SNS channels instead of links to your shared posts
- Not setting the visibility of the post to All
- Deleting your post
 
Once again, thank you very much to all participants! We look forward to your continued support of the game!
 
-GrandChase Team

★ Announcing [Ragnar] Pre-Registration Sharing Event Winners ★ +1
★ Announcing [Ragnar] Pre-Registration Sharing Event Winners ★
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 1mo

[NOTICE] Temporary PVP Restrictions and Reset

Hello Chasers,
 
After the May 3, 2022 (Tue) update, the current season of PVP will come to an end and a new season of PVP will begin.
 
Therefore, entry into PVP will be temporarily restricted beginning the following dates:
 
Western: May 2, 2022 (Mon) 19:00 (Server Time, UTC-4) until end of maintenance.
Asia: May 3, 2022 (Tue) 08:00 (Server Time, UTC+9) until end of maintenance.
 
Rankings will be locked in at this point and season rewards will be distributed accordingly based on these rankings.
 
Please keep the details above in mind and we apologize in advance for any inconvenience this may cause.
 
Thank you.
 
Chase on!
-GrandChase Team

[NOTICE] Temporary PVP Restrictions and Reset
[NOTICE] Temporary PVP Restrictions and Reset
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 1mo

[Notice] Upcoming Content 04-05 to 04-26

Hey, Chasers!
 
Here is a sneak peek at what’s coming to the game in the next few weeks, so look forward to more details through upcoming announcements.
Please note that the aforementioned content may be subject to change. As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content 04-05 to 04-26 +1
[Notice] Upcoming Content 04-05 to 04-26
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 2mo

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair in Season 19! It’s been a challenging season, and we hope everyone’s been able to attain their best clear times. If you’re ready for more, then stay ready, Season 19 will be ending on the following dates:
 
Western: April 10 (Sun), 23:59 (Server Time, UTC -4)
Asia: April 10 (Sun), 23:59 (Server Time, UTC +9)
 
Season 20 will then begin on the following dates:
 
Western: April 11 (Mon), 00:00 (Server Time, UTC -4)
Asia: April 11 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 20, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again in Season 20!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression
[NOTICE] Berkas’ Lair Seasonal Progression
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 2mo

[NOTICE] April 6th AOS, iOS Patch Announcement

Hello, Chasers!
 
There will be a new AOS and iOS patch on April 6th, 2022.
 
Patch will be effective as of:
Western: April 6, 2022 (Wed) 02:00 (UTC-4)
Asia: April 6, 2022 (Wed) 15:00 (UTC+9)
 
Patch Info:
Resource Update
 
We apologize in advance for the inconvenience this may cause.
Please download this patch at your earliest convenience.
 
Chase On!
-GrandChase Team

[NOTICE] April 6th AOS, iOS Patch Announcement
[NOTICE] April 6th AOS, iOS Patch Announcement
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 2mo

[NOTICE] SR Ragnar Update Pre-Registration Rewards

Hello Chasers,
 
We’d like that thank everyone for your continued support of GrandChase. Everyone who pre-registered for Ragnar will be able to use the pre-registration code on April 5, 2022 (Tue) after maintenance.
 
Please see below for further details.
 
[SR Ragnar Update Pre-Registration Reward]
■ Reward Period:
Western: April 5, 2022 (Tue) After Maintenance – April 25, 2022 (Mon) 23:59 (Server Time, UTC-4)
Asia: April 5, 2022 (Tue) After Maintenance – April 26, 2022 (Tue) 09:59 (Server Time, UTC+9)
■ Rewards to: Ragnar Pre-Registration participants
■ Reward Item: SR 5 Star ‘Ragnar’ x1
If you have not pre-registered yet, you can still go to the pre-registration page linked below to participate.
 
※Pre-Registration Period:
Western: March 22, 2022 (Tue) 00:00 – April 11, 2022 (Mon) 23:59 (UTC-4)
Asia: March 22, 2022 (Tue) 10:00 – April 12, 2022 (Tue) 09:59 (UTC+9)
https://en.grandchase.net/ragnar/
 
Login, then select Option.
Press the question mark next to Account Info. Enter the coupon code then tap ‘Click” to receive the reward!
Please note!
Make sure that you pre-registered for the same server you are entering the code for. (Rewards will not be issued if these servers don’t match.)
 
Are you ready to join Ragnar and save the Spirit World from falling apart?
 
Chase On!
-GrandChase Team

[NOTICE] SR Ragnar Update Pre-Registration Rewards +3
[NOTICE] SR Ragnar Update Pre-Registration Rewards
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 2mo

[NOTICE] Maintenance Operations 04-05-2022

Hello, Chasers!
 
As previously announced, the game will undergo scheduled maintenance on 04/05. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: April 5, 2022 (Tue) 01:00 - 04:00 (Server Time, UTC-4) (Tentative)
Asia: April 5, 2022 (Tue) 14:00 - 17:00 (Server Time, UTC+9) (Tentative)
 
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] Maintenance Operations 04-05-2022
[NOTICE] Maintenance Operations 04-05-2022
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 2mo

[NOTICE] New and Return Player Exclusive Packages Sale End

Hello Chasers,
 
After the maintenance on April 5th (Tue), the current new and return player packages are coming to a close and will be renewed after the maintenance.
 
All items bought prior to maintenance can be used, but after the maintenance these packages will no longer be available for purchase.
 
Please check the items that are coming to sale end below.
 
[New Player Exclusive Package coming to Sale End]
- Welcome Chaser: SR Hero
- Welcome Chaser: Chaser
- Welcome Chaser: Soul Essence
- Welcome Chaser: Soul Imprint
 
[Return Player Exclusive Package coming to Sale End]
- Welcome Back Chaser: SR Hero
- Welcome Back Chaser: Chaser
- Welcome Back Chaser: Soul Essence
- Welcome Back Chaser: Soul Imprint
 
We will be posting a notice to guide you through the renewed new and return player exclusive packages in the future updates.
 
Thank you for your patience and continued support of the game.
 
Chase On!
-GrandChase Team

[NOTICE] New and Return Player Exclusive Packages Sale End
[NOTICE] New and Return Player Exclusive Packages Sale End
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 2mo

[NOTICE] 2022-03-23 Western Server Temporary Maintenance

Hello Chasers,
 
In order to stabilize Western server, there will be a temporary maintenance on March 23, 2022.
 
Please see start time for Maintenance below, and complete your activities before it begins.
 
■ Maintenance Time
 
Western 2022-03-23 01:00 - 2022-03-23 02:30 (UTC-4)
 
Our sincerest apologies for the inconvenience and thank you for your continued support of the game.
 
-GrandChase Team

[NOTICE] 2022-03-23 Western Server Temporary Maintenance
[NOTICE] 2022-03-23 Western Server Temporary Maintenance
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 2mo

[NOTICE] 2022-03-15 Latest Version Distribution

Hello, Chasers!
 
We are releasing the latest version of AOS and IOS on March 15th, 2022.
Please check below for details.
 
■ Store Release Date
Western: 2022-03-15 08:00 (Server Time, UTC-4)
Asia: 2022-03-15 21:00 (Server Time, UTC+9)
 
■ Update Version
AOS: 1.51.6
IOS: 1.51.6
 
■ Update Info
Corrected an issue where an event for new players did not work properly.
 
This update will be released as a recommended update. Please download and install the new version from the store.
 
Our sincerest apologies for the inconvenience.
 
-GrandChase Team

[NOTICE] 2022-03-15 Latest Version Distribution
[NOTICE] 2022-03-15 Latest Version Distribution
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 2mo

[NOTICE] 2022-03-13 Western Server Daylight Savings Maintenance Complete & Compensation

Hello, Chasers!
 
The Daylight Savings Maintenance for Western Server is complete! We’ve also prepared compensation for the inconvenience. Please see below for more details.
 
■ Maintenance Compensation Period
Western: March 13, 2022 (Sun) after maintenance – March 14, 2022 (Mon) 04:00 (Server Time, UTC-4)
 
■ Compensation
Energy x200
Hero EXP Booster 1 Hour x2
Gold Booster 1 Hour x2
 
※ Login during the compensation period to have the compensation items sent directly to your mailbox. Compensation items will not be sent to the mailbox once the compensation period is over.
※ Items sent to the mailbox will be available for 7 days. Please claim them before they expire. Expired items cannot be claimed.
 
Once again, we sincerely apologize for the inconvenience and we will continue to strive to provide the best play experience possible.
 
Thank you.
 
Chase on!
-GrandChase Team

[NOTICE] 2022-03-13 Western Server Daylight Savings Maintenance Complete & Compensation
[NOTICE] 2022-03-13 Western Server Daylight Savings Maintenance Complete & Compensation
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 2mo

[NOTICE] 2022-03-13 Daylight Savings Maintenance

Hello Chasers!
 
The game will be down for maintenance briefly to address NA Daylight Saving Time. Please finish your activities before the game goes down temporarily.
Due to time changes, in-game time will go forward by 1 hour. (Expedition time, remaining buff time, etc.)
 
Our sincerest apologies for the inconvenience. We recommend checking Moot for announcements.
 
-GrandChase Team

[NOTICE] 2022-03-13 Daylight Savings Maintenance +1
[NOTICE] 2022-03-13 Daylight Savings Maintenance
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 3mo

[Notice] Upcoming Content 03-08 to 03-29

Hey, Chasers!
 
Here is a sneak peek at what’s coming to the game in the next few weeks, so look forward to more details through upcoming announcements.
Please note that the aforementioned content may be subject to change. As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content 03-08 to 03-29 +1
[Notice] Upcoming Content 03-08 to 03-29
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 3mo

[NOTICE] 2022-03-09 Latest Version Distribution


Hello, Chasers!
 
We are releasing the latest version of AOS and IOS on March 9th, 2022.
Please check below for details.
 
■ Store Release Date
Western: 2022-03-08 23:09 (Server Time, UTC-5)
Asia: 2022-03-09 13:09 (Server Time, UTC+9)
 
■ Update Version
AOS: 1.51.5
IOS: 1.51.5
 
■ Update Info
Corrected an issue where some texts were displayed in Korean.
 
This update will be released as a forced update. Please download and install the new version from the store.
 
Our sincerest apologies for the inconvenience.
 
-GrandChase Team
 

[NOTICE] 2022-03-09 Latest Version Distribution
[NOTICE] 2022-03-09 Latest Version Distribution
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 3mo

[NOTICE] Maintenance Operations 03-08-2022

Hello, Chasers!
 
As previously announced, the game will undergo scheduled maintenance on 03/08. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: March 8, 2022 (Tue) 01:00 - 03:30 (Server Time, UTC-5) (Tentative)
Asia: March 8, 2022 (Tue)15:00 - 17:30 (Server Time, UTC+9) (Tentative)
 
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] Maintenance Operations 03-08-2022
[NOTICE] Maintenance Operations 03-08-2022
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 3mo

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair in Season 18! It’s been a challenging season, and we hope everyone’s been able to attain their best clear times. If you’re ready for more, then stay ready, Season 18 will be ending on the following dates:
 
Western: March 13 (Sun), 23:59 (Server Time, UTC -4)
Asia: March 13 (Sun), 23:59 (Server Time, UTC +9)
 
Season 19 will then begin on the following dates:
 
Western: March 14 (Mon), 00:00 (Server Time, UTC -4)
Asia: March 14 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 19, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again in Season 19!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression
[NOTICE] Berkas’ Lair Seasonal Progression
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 3mo

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair in Season 17! It’s been a challenging season, and we hope everyone’s been able to attain their best clear times. If you’re ready for more, then stay ready, Season 17 will be ending on the following dates:
 
Western: February 13 (Sun), 23:59 (Server Time, UTC -5)
Asia: February 13 (Sun), 23:59 (Server Time, UTC +9)
 
Season 18 will then begin on the following dates:
 
Western: February 14 (Mon), 00:00 (Server Time, UTC -5)
Asia: February 14 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 18, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again in Season 18!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression
[NOTICE] Berkas’ Lair Seasonal Progression
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 4mo

[Notice] Upcoming Content 02-08 to 03-01

Hey, Chasers!
 
Here is a sneak peek at what’s coming to the game in the next few weeks, so look forward to more details through upcoming announcements.
Please note that the aforementioned content may be subject to change. As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content 02-08 to 03-01 +1
[Notice] Upcoming Content 02-08 to 03-01
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 4mo

[NOTICE] 2022-02-08 Maintenance Complete & Compensation

Hello, Chasers!
 
The maintenance is complete! We’ve also prepared compensation for the inconvenience.
 
Please see below for more details.
 
■ Maintenance Compensation Period
 
Asia: February 8, 2022 (Tue) After Maintenance – February 9, 2022 (Wed) 21:00 (Server Time, UTC+9)
Western: February 8, 2022 (Tue) After Maintenance – February 9, 2022 (Wed) 7:00 (Server Time, UTC-5)
 
■ Compensation
 
Energy x300
Hero EXP Booster 1 Hour x3
Gold Booster 1 Hour x3
 
※ Login during the compensation period to have the compensation items sent directly to your mailbox. Compensation items will not be sent to the mailbox once the compensation period is over.
 
※ Items sent to the mailbox will be available for 7 days. Please claim them before they expire. Expired items cannot be claimed.
 
Once again, we sincerely apologize for the inconvenience and we will continue to strive to provide the best play experience possible.
 
Thank you.
 
Chase on!
-GrandChase Team

[NOTICE] 2022-02-08 Maintenance Complete & Compensation
[NOTICE] 2022-02-08 Maintenance Complete & Compensation
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 4mo

[NOTICE] [UPDATE II] Maintenance Operations 02-08-2022

Hello, Chasers!
 
As previously announced, the game will undergo scheduled maintenance on 02/08. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: February 8, 2021 (Tue) 01:00 - TBD (Server Time, UTC-5) (Tentative)
Asia: February 8, 2021 (Tue)15:00 - TBD (Server Time, UTC+9) (Tentative)
 
Due to ongoing global Android OS app review, maintenance operations hours will be extended.
 
Further updates on the situation will be made as they are available.
 
Our sincerest apologies for the inconvenience. Thank you for your patience and continued support of the game.
 
-GrandChase Team

[NOTICE] [UPDATE II] Maintenance Operations 02-08-2022
[NOTICE] [UPDATE II] Maintenance Operations 02-08-2022
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 4mo

[NOTICE] 2022-02-03 Western Server Temporary Maintenance Complete & Compensation

Hello, Chasers!
 
The temporary maintenance for Western Server is complete!
We’ve also prepared compensation for the inconvenience.
Please see below for more details.
 
■ Maintenance Compensation Period
Western: February 3, 2022 (Thu) After Maintenance – February 4, 2022 (Fri) 04:00 (Server Time, UTC-5)
 
■ Compensation
Energy x100
Hero EXP Booster 1 Hour x1
Gold Booster 1 Hour x1
 
※ Login during the compensation period to have the compensation items sent directly to your mailbox. Compensation items will not be sent to the mailbox once the compensation period is over.
※ Items sent to the mailbox will be available for 7 days. Please claim them before they expire. Expired items cannot be claimed.
 
Once again, we sincerely apologize for the inconvenience and we will continue to strive to provide the best play experience possible.
 
Thank you.
 
Chase on!
-GrandChase Team

[NOTICE] 2022-02-03 Western Server Temporary Maintenance Complete & Compensation
[NOTICE] 2022-02-03 Western Server Temporary Maintenance Complete & Compensation
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 4mo

[NOTICE] Temporary PVP Restrictions and Reset

Hello Chasers,
 
After the February 8, 2022 (Tue) update, the current season of PVP will come to an end and a new season of PVP will begin.
 
Therefore, entry into PVP will be temporarily restricted beginning the following dates:
 
Western: February 7, 2022 (Mon) 19:00 (Server Time, UTC-5) until end of maintenance.
Asia: February 8, 2022 (Tue) 09:00 (Server Time, UTC+9) until end of maintenance.
 
Rankings will be locked in at this point and season rewards will be distributed accordingly based on these rankings.
 
Please keep the details above in mind and we apologize in advance for any inconvenience this may cause.
 
Thank you.
 
Chase on!
-GrandChase Team

[NOTICE] Temporary PVP Restrictions and Reset
[NOTICE] Temporary PVP Restrictions and Reset
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 4mo

[NOTICE] 2022-02-03 Western Server Temporary Maintenance

Hello, Chasers!
 
In order to stabilize Western Server, there will be a temporary maintenance on February 3, 2022.
 
Please see the start time for the maintenance below, and complete your activities before it begins.
 
■ Maintenance Period
Western: February 3, 2022 (Thu) 3:00 – February 3, 2022 (Thu) 04:00 (Server Time, UTC-5)
 
Our sincerest apologies for the inconvenience and thank you for your continued support of the game.
 
Thank you.
 
Chase on!
-GrandChase Team

[NOTICE] 2022-02-03 Western Server Temporary Maintenance
[NOTICE] 2022-02-03 Western Server Temporary Maintenance
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 4mo

[NOTICE] Spirited Away! (World 11 Preview)

Hello, Chasers!
 
Here’s a sneak peek at World 11 - The Spirit World!
 
At the end of World 10, Demon World – Dread Forest, the Demon God Heitaros finally came out of the shadows! What happened to Heitaros and Tia? What is he doing in the Spirit World? Can GrandChase stop his evil scheme and find out what’s happening in the Spirit World?
 
Let’s see act by act, what World 11 has in store for us!
 
Don’t forget, World 10 - Demon World – Dread Forest difficulties will merge into one difficulty when the World 11 update arrives. If you want to receive the World 10 Challenge rewards, you need to clear all of the Challenge difficulty on World 10 before the World 11 update arrives. You will not be eligible for the changed rewards after update if you cleared World 10 only on Normal difficulty.
 
Act 35 – Fire Throne
What is the truth behind the Spirit World’s involvement in the Demon war?
To find the answer, the GrandChase head towards the Spirit World.
Act 36 – Storm Hill
Awaken the slumbering Spirit of the Lord of the Storm!
While climbing the Innadril’s sanctum, Storm Hill, the GrandChase faces an unknown creature!
Act 37 - Barren Land
Sinister red roots are extorting the Spirit World.
What will the GrandChase find at the source of the ominous pulse?!
With Tia at the center of these events, the GrandChase faces a new threat!
What kind of adventure is awaiting them?
 
Ready for one last (no context) spoiler? Here’s Lire confronting an unknown spirit, but what’s going on here? Find out in World 11 arriving soon!
What other fated encounters await? We hope that you are excited as we are about the arrival of World 11 - Spirit World. Thank you all for your continued support of the game!
 
Chase on!
-GrandChase Team

[NOTICE] Spirited Away! (World 11 Preview) +4
[NOTICE] Spirited Away! (World 11 Preview)
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 4mo

★ Announcing [Cindy] Pre-Registration Sharing Event Winners ★

Hello, Chasers!
 
Thank you for participating in the event.
 
We took some extra time to make sure the selection process was impartial and now we are ready to announce the final winners.
 
We want to thank everyone who participated, and we’re now announcing the 10 select Chasers who won through the lottery!
Rewards will be distributed to all participants, Including the 10 selected Chasers, on 01/21, 18:00 (UTC +9).
 
* Examples NOT included in URL Counting
- Entering the Cindy Homepage (GrandChase Homepage) URL
- Entering links to your personal SNS channels instead of links to your shared posts
- Not setting the visibility of the post to All
- Deleting your post
Once again, thank you very much to all participants! We look forward to your continued support of the game!
 
-GrandChase Team

★ Announcing [Cindy] Pre-Registration Sharing Event Winners ★ +1
★ Announcing [Cindy] Pre-Registration Sharing Event Winners ★
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 4mo

[NOTICE] Stellar’s Special Artifact Shield Sale

Hello, Chasers!
 
Looking to make your upgrades safer? We have prepared a special package to protect your +9 Legendary Abyss Rock ♥! Use these to upgrade your artifacts to +10 Legendary without fear of losing it! Let’s check it out!
 
■ Stellar’s Special Artifact Shield Sale
1. Sale Duration:
Western: January 25, 2022 (Tue) 00:00 – January 31. 2022 (Mon) 23:59 (Server Time, UTC-5)
Asia: January 25, 2022 (Tue) 10:00 – February 1, 2022 (Tue) 09:59 (Server Time, UTC+9)
2. Package Content:
- Purchase by going to [Main Screen > Shop > Special > Stellar’s Special Artifact Shield].
- It can be bought without limit during the sale duration.
3. How to Participate:
- Check out the Stellar, take care of my artifact icon on the main lobby screen to attempt the special upgrade.
- You cannot use the special upgrade in the regular Artifact Upgrade.
- The special upgrade is only possible on +9 Legendary Rock of Abyss.
– Every special upgrade attempt costs 10 ‘Stellar’s Special Artifact Shield’.
[Artifact Select Screen]
- Select the ‘View Equipped Item’ button to see currently equipped artifacts on the heroes.
- Even after the sale duration ends, you can always attempt this special upgrade if you have 10 or more ‘Stellar’s Special Artifact Shield’ in possession.
- However, if you have less than 10 ‘Stellar’s Special Artifact Shield’, you cannot attempt the special upgrade.
 
It might be time for some unbreakable upgrades!
 
Chase on!
-GrandChase Team

[NOTICE] Stellar’s Special Artifact Shield Sale +4
[NOTICE] Stellar’s Special Artifact Shield Sale
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 4mo

[NOTICE] Blessings of the Goddess: Avatar Package Sale!

Hello, Chasers!
 
To celebrate the Aernas Prayer Ceremony, we’ve prepared some Special packages!
 
Have you been waiting for an avatar to re-release? Now is your chance to purchase your long-awaited rare Avatars! Players can select a rare Avatar to purchase with this special package.
 
 
Let’s see if your favorite Avatars are included in this package!
 
■ Aernas Prayer Ceremony Special Package Sale
1. Sale Duration:
Western: January 18, 2022 (Tue) 00:00 – January 31, 2022 (Mon) 23:59 (Server Time, UTC-5)
Asia: January 18, 2022 (Tue) 10:00 – February 1, 2022 (Tue) 09:59 (Server Time, UTC+9)
 
2. Package Content:
- Purchase by going to [Main Screen > Shop > Custom > Blessings of the Goddess: Avatar].
- It can be bought up to two times, once per week during the sale duration.
- There are excluded avatars that cannot be selected in ‘Blessings of the Goddess: Avatar’, and this list is on this notice and can be accessed by pressing [Check Excluded Avatar].
 
[Select Rare Avatar Package Screen]
Show off your style with these awesome outfits!
 
Chase On!
-GrandChase Team

[NOTICE] Blessings of the Goddess: Avatar Package Sale! +2
[NOTICE] Blessings of the Goddess: Avatar Package Sale!
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 4mo

[NOTICE] 2022-01-14 Android OS New Version Release

Hello, Chasers.
 
We are releasing a new version for AndroidOS on January 14, 2022.
 
Please refer to the details below.
 
■Store Release Date
2022-01-14 18:30 (UTC+9)
 
■Update Version
AOS: 1.49.8
 
■Update Description
 
Fixed crash for specific devices.
 
Updating to this version is recommended, at your earliest convenience for users experiencing the issue.
 
We apologize for the inconvenience experienced, and thank you for your patience and continued support of the game.
 
Chase On!
-GrandChase Team

[NOTICE] 2022-01-14 Android OS New Version Release
[NOTICE] 2022-01-14 Android OS New Version Release
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 4mo

[NOTICE] 2022-01-12 Android OS, iOS Patch Distribution

Hello Chasers!
 
We have distributed an AndroidOS and iOS patch on January 12, 2022.
 
* Patch Distribution Time
2022-1-12 20:30 (Server Time, UTC+9)
 
*Patch Content
Fixed an issue where some text was abnormal.
 
We apologize for the inconvenience this may have caused, and recommend that you update your app as soon as possible.
 
Chase On!
-GrandChase Team

[NOTICE] 2022-01-12 Android OS, iOS Patch Distribution
[NOTICE] 2022-01-12 Android OS, iOS Patch Distribution
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 5mo

[Notice] Upcoming Content 01-18 to 02-01

Hey, Chasers!
 
Here is a sneak peek at what’s coming to the game in the next few weeks, so look forward to more details through upcoming announcements.
Please note that the aforementioned content may be subject to change. As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content 01-18 to 02-01 +1
[Notice] Upcoming Content 01-18 to 02-01
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 5mo

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair in Season 16! It’s been a challenging season, and we hope everyone’s been able to attain their best clear times. If you’re ready for more, then stay ready, Season 16 will be ending on the following dates:
 
Western: January 17 (Mon), 23:59 (Server Time, UTC -5)
Asia: January 17 (Mon), 23:59 (Server Time, UTC +9)
 
Season 17 will then begin on the following dates:
 
Western: January 18 (Tue), 00:00 (Server Time, UTC -5)
Asia: January 18 (Tue), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 17, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again in Season 17!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression
[NOTICE] Berkas’ Lair Seasonal Progression
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 5mo

[NOTICE] Maintenance Operations 01-11-2021

Hello, Chasers!
 
 
As previously announced, the game will undergo scheduled maintenance on 01/11. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: January 11, 2021 (Tue) 01:00 - 03:30 (Server Time, UTC-5) (Tentative)
Asia: January 11, 2021 (Tue)15:00 - 17:30 (Server Time, UTC+9) (Tentative)
 
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] Maintenance Operations 01-11-2021
[NOTICE] Maintenance Operations 01-11-2021
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 5mo

Happy New Year, Chasers~!

Happy New Year, Chasers~! +1
Happy New Year, Chasers~!
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 5mo

[NOTICE] Cindy Pre-Registration Rewards

Hello, Chasers!
 
Firstly, we’d like to thank everyone from the bottom of our hearts for your continued support of GrandChase. Secondly, everyone who pre-registered for Cindy will be able to use the pre-registration code on January 4, 2022.
 
 
Please see below for further details.
 
[SR Cindy Update Pre-Registration Reward]
■ Reward Duration:
Western: January 4, 2022 (Tue) 00:00 – January 24, 2021 (Mon) 23:59 (Server Time, UTC-5)
Asia: January 4, 2022 (Tue) 10:00 – January 24, 2021 (Mon) 23:59 (Server Time, UTC+9)
■ Rewards to: Cindy Pre-Registration participants
■ Reward Item: SR 5-Star 'Cindy' x1
If you haven’t pre-registered yet, you can still go to the pre-registration page linked below to participate.
※Pre-Registration Period:
Western: December 21, 2021 21:00 (UTC-4) - January 11, 2022 20:59 (UTC-5)
Asia: December 21, 2021 10:00 (UTC+9) - January 11, 2022 09:59 (UTC+9)
https://en.grandchase.net/cindy/
Login, then select Option.
Press the question mark next to Account Info. Enter the coupon code then tap “Click” to receive the reward!
Please note!
Make sure that you pre-registered for the same server you are entering the code for. (Rewards will not be issued if these servers don’t match.)
 
Cindy’s ready to take on the entire multiverse to save Kyle, are you ready to take that journey with her?
 
Chase On!
-GrandChase Team

[NOTICE] Cindy Pre-Registration Rewards +3
[NOTICE] Cindy Pre-Registration Rewards
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 5mo

[NOTICE] December 15th AOS, iOS Patch Announcement

Hello, Chasers!
 
There will be a new AOS and iOS patch on December 15, 2021.
 
Patch will be effective as of:
Western: December 15, 2021 (Wed) 01:00 (UTC-5)
Asia: December 15, 2021 (Wed) 15:00 (UTC+9)
 
Patch Info:
Resource Update
 
Our sincerest apologies for the inconvenience. We recommend that you download the newest patch in a stable network environment to avoid errors or disconnection.
 
Chase on!
-GrandChase Team

[NOTICE] December 15th AOS, iOS Patch Announcement
[NOTICE] December 15th AOS, iOS Patch Announcement
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 5mo

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair in Season 15! It’s been challenging seasons, and we hope everyone’s been able to attain their best clear times. If you’re ready for more, then first, Season 15 will be ending on the following dates:
 
Western: December 19 (Sun), 23:59 (Server Time, UTC -5)
Asia: December 19 (Sun), 23:59 (Server Time, UTC +9)
 
Season 16 will begin on the following dates:
 
Western: December 20 (Mon), 00:00 (Server Time, UTC -5)
Asia: December 20 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 16, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again in Season 16!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression
[NOTICE] Berkas’ Lair Seasonal Progression
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 5mo

[Notice] Upcoming Content 12-14 to 12-28

Hey, Chasers!
 
Here is a sneak peek at what’s coming to the game in the next few weeks, so look forward to more details through upcoming announcements
Please note that the aforementioned content may be subject to change. As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content 12-14 to 12-28 +1
[Notice] Upcoming Content 12-14 to 12-28
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 6mo

[Notice] Possible Delay to Zero’s Birthday Event on 12/9

Hello, Chasers!
 
Unfortunately, due to delays from the iOS review, we wanted to inform you that Zero’s Birthday Event may be postponed.
 
If we are unable to pass the iOS review and update by December 9th, we will inform you of our plans regarding Zero’s Birthday Event in a later announcement on Moot.
 
Once again, we would like to apologize for the inconvenience that the delays to the update may have caused.
 
Thank you.
 
-GrandChase Team

[Notice] Possible Delay to Zero’s Birthday Event on 12/9
[Notice] Possible Delay to Zero’s Birthday Event on 12/9
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 6mo

[NOTICE] 12/7/2021 Maintenance Reschedule

Hello Chasers,
 
We have passed Apple’s review and will proceed with the update on 2021-12-10 21:00.
 
Please refer to information below for more details.
 
As we mentioned in a previous announcement, events that were planned to start after the 12/7 update have had their start and end dates and times adjusted, starting after maintenance on December 10th.
 
Also, the Maintenance delay compensation and Burning Time event that were announced will be given and proceeded until 12/13 23:59, each server time.
 
■ Maintenance Schedule
 
2021-12-10 21:00 - 2021-12-11 00:30 (Estimated) (Server Time, UTC+9)
 
■ Affected Event
 
Challenge! Aernasis Hammer Event:
Western: 2021-12-10 (After Maintenance) - 2021-12-20 23:59 (Server Time, UTC-5)
Asia: 2021-12-10 (After Maintenance) - 2021-12-21 09:59 (Server Time, UTC+9)
 
Once again, we want to apologize for the inconvenience this may have caused.
 
Thank you.
-GrandChase Team

[NOTICE] 12/7/2021 Maintenance Reschedule
[NOTICE] 12/7/2021 Maintenance Reschedule
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 6mo

[Notice] Zero’s Birthday Event for 12/9

Hello, Chasers!
 
We would like to apologize for being unable to hold Zero’s Birthday Event due to delays in iOS review. T.T
 
We know many of you will feel disappointed about missing out on the birthday party, and while this won’t completely make up for it, we received some pictures from the members of GrandChase who were in attendance!
 
Everyone, please wish Zero a belated but very Happy Birthday!
 
Zero’s Birthday Event rewards will be issued all at once via the mailbox once maintenance ends.
 
[Start of Zero’s Birthday!]
[Zero’s Birthday Party]
■ Compensation
Zero’s Birthday Doll x1
Zero’s Birthday Profile Picture (2021) x1
 
■ Compensation Period
After Maintenance ~ 2021-12-20 23:59:59
※ Compensation is issued only once per account directly to mailbox.
 
Once again, we would like to apologize for the inconvenience due to delays in maintenance.
 
Thank you.
-GrandChase Team

[Notice] Zero’s Birthday Event for 12/9 +43
[Notice] Zero’s Birthday Event for 12/9
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 6mo

[NOTICE] 12/7/2021 Maintenance Delay Notice

Hello, Chasers.
 
We are almost prepared to go ahead with December 7, 2021 maintenance, however Apple iOS review has been delayed. Therefore, we are forced to delay maintenance while we wait upon the review.
 
We have contacted Apple to expedite this process so that Chasers can return to the smoothest gameplay experience possible in GrandChase. We will provide you with an exact maintenance schedule in a later announcement as soon as we can.
 
Once again, we apologize for any inconvenience this may cause.
 
Thank you.
-GrandChase Team

[NOTICE] 12/7/2021 Maintenance Delay Notice
[NOTICE] 12/7/2021 Maintenance Delay Notice
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 6mo

[NOTICE] Maintenance Operations 12-07-2021


Hello, Chasers!
 
As previously announced, the game will undergo scheduled maintenance on 12/07. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: December 7, 2021 (Tue) 01:00 - 04:00 (Server Time, UTC-5) (Tentative)
Asia: December 7, 2021 (Tue) 15:00 - 18:00 (Server Time, UTC+9) (Tentative)
 
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] Maintenance Operations 12-07-2021
[NOTICE] Maintenance Operations 12-07-2021
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 6mo

[Notice] Shocking Deals for Black Friday

Hello, Chasers!
 
It’s Black Friday, and we’re throwing the doors open on some very special packages! The packages listed below will be offered for special, limited sales in order from November 26, 2021 (Fri) 00:00 to November 29, 2021 (Mon) 23:59.
 
Each package is only available for 1 day! The contents of each package will not be available once their respective sales period is over, so don’t miss out!
 
■ Check out the Black Friday Shocking Daily Deal Packages on the ‘Black Friday’ tab in the Shop UI.
[Black Friday Shocking Daily Deal Day 1: Rare Avatar Package Select Ticket]
※ After you have purchased the Rare Avatar Package Select Ticket, you have until the sales period for this package ends to select the Avatar you want. Otherwise, you will not be able to claim an Avatar, so please make sure to make your selection after purchase within the sales period.
 
[Sales Period]
Western: November 26, 2021 (Fri) 00:00 – November 26, 2021 (Fri) 23:59 (Server Time, UTC-5)
Asia: November 26, 2021 (Fri) 00:00 – November 26, 2021 (Fri) 23:59 (Server Time, UTC+9)
 
[Sale Price]
$17.99 (TWD 590)
[Purchase Limits]
2 times per account
 
[Black Friday Shocking Daily Deal Day 2: Soul Imprint Package]
[Sales Period]
Western: November 27, 2021 (Sat) 00:00 – November 27, 2021 (Sat) 23:59 (Server Time, UTC-5)
Asia: November 27, 2021 (Sat) 00:00 – November 27, 2021 (Sat) 23:59 (Server Time, UTC+9)
 
[Sale Price]
$40.99 (TWD 1,350)
 
[Purchase Limits]
2 times per account
 
[Black Friday Shocking Daily Deal Day 3: Entry Ticket Package]
[Sales Period]
Western: November 28, 2021 (Sun) 00:00 – November 28, 2021 (Sun) 23:59 (Server Time, UTC-5)
Asia: November 28, 2021 (Sun) 00:00 – November 28, 2021 (Sun) 23:59 (Server Time, UTC+9)
 
[Sale Price]
$7.99 (TWD 270)
 
[Purchase Limits]
2 times per account
 
[Black Friday Shocking Daily Deal Day 4: Chaser Cube Package]
[Sales Period]
Western: November 29, 2021 (Mon) 00:00 – November 29, 2021 (Mon) 23:59 (Server Time, UTC-5)
Asia: November 29, 2021 (Mon) 00:00 – November 29, 2021 (Mon) 23:59 (Server Time, UTC+9)
 
[Sale Price]
$7.99
 
[Purchase Limits]
5 times per account
 
Grab these extremely limited-time sales!
 
Chase On!
-GrandChase Team

[Notice] Shocking Deals for Black Friday  +6
[Notice] Shocking Deals for Black Friday
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 6mo

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair in Season 14! It’s been thirteen whole seasons of this challenge, and we hope everyone’s been able to attain their best clear times. If you’re ready for more, then first, Season 14 will be ending on the following dates:
 
Western: November 22 (Sun), 23:59 (Server Time, UTC -5)
Asia: November 22 (Sun), 23:59 (Server Time, UTC +9)
 
Season 15 will begin on the following dates:
 
Western: November 25 (Mon), 00:00 (Server Time, UTC -5)
Asia: November 25 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 14, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again in Season 14!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression
[NOTICE] Berkas’ Lair Seasonal Progression
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 6mo

[Notice] 11/16 Latest Version Release

Hello, Chasers!
 
A new version will be released to fix issues with the display of Berkas’ Lair Damage Mission UI.
 
■ Scheduled Date of Store Distribution
2021-11-16 15:00 (UTC+9)
 
■ Update Version
AOS: 1.47.6
iOS: 1.47.6
 
This update will be released as a forced update. Therefore, users are requested to install the new version from the store.
 
We apologize for the inconvenience this may have caused.
 
Thank you.
-GrandChase Team

[Notice] 11/16 Latest Version Release
[Notice] 11/16 Latest Version Release
[GM]Shiny
[GM]Shiny [GM]Shiny
LV.22 GameManager 6mo
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