GrandChase - GLOBAL EN Community

[NOTICE] 2021-03-23 Quick Maintenance

Hello Chasers,

In order to normalize Guild Tournament after the 3/23 update, we plan a quick maintenance on March 23, 2021. Please see start times for your respective servers below, and complete your activities before Maintenance begins.

*Maintenance Time

Western 2021-03-23 09:00 ~ 2021-03-23 09:40, UTC-4

*Maintenance Reward

300,000 Gold, 20 Energy

Our sincerest apologies for the inconvenience and thank you for your continued support of the game.

[NOTICE] 2021-03-23 Quick Maintenance

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[Notice] iOS Latest Version Update

Hello, Chasers!

We are releasing the latest version of iOS on March 24, 2021, please note that this will be a forced update.

Please check the details below:

■ Store Release Date
2021-03-24 02:00 (Server Time, UTC-4)

■ Updated Version
iOS: 1.39.5

■ Release Details
- Bug fixed

We recommend updating to this latest version at your earliest convenience, especially for users experiencing issues.

We apologize for the inconvenience experienced.
Thank you for your patience and continued support of the game.
- GrandChase Team

[Notice] iOS Latest Version Update

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[Notice] Upcoming Content

Hey, Chasers!

Here is a quick look at the upcoming weeks' content for the game, please look forward to the fully detailed announcements.
As always, please keep an eye out for more announcements on Moot!

Chase On!
-GrandChase Team

[Notice] Upcoming Content

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Content Change and Temporary Restriction: World Boss

Hello, Chasers!

After the maintenance, each of the following content rewards will be changed.
Therefore, we hope that you continue to enjoy these contents after the maintenance on March 23 (Tue).

[World Boss Weekly Ranking Rewards]
■ Temporarily Restricted Content: World Boss
■ Duration of Restriction : March 22 (Mon) 00:00 – End of Maintenance
■ Content Rewards Changes:
After March 23 (Tue) maintenance,
We want to issue the changed rewards to players, so World Boss Rewards will be delayed and not issued until after maintenance on March 23 (Tue).
[Weekly Mission Rewards]
■ Info:
After maintenance on March 23 (Tue), weekly mission rewards will be changed.

■ When Changed Rewards will Apply:
After March 23 (Tue) maintenance
※ Please claim the rewards you should normally get on Monday instead on Tuesday after maintenance.

[Daily Mission Rewards]
■ Info:
After maintenance on March 23 (Tue), daily mission rewards will change.

■ When Changed Rewards will Apply:
After March 23 (Tue) maintenance
※ We hope you enjoy the changed daily mission rewards after the maintenance on March 23 (Tue).

[Dimensional Boss Summon Rewards]
■ Info:
After maintenance on March 23 (Tue), Dimensional Boss Summon Rewards will change.

■ When Changed Rewards will Apply:
After March 23 (Tue) maintenance
※We hope you enjoy the changed Dimensional Boss Summon Rewards after the maintenance on March 23 (Tue).

Please keep the dates above in mind to minimize disruptions to your gameplay.

Thank you and Chase On!
- GrandChase Team

[NOTICE] Content Change and Temporary Restriction: World Boss

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Maintenance Operations 03-23-2021

Hello, Chasers!

As previously announced, the game will undergo scheduled maintenance on 03/23. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:

Western: March 23, 2021 (Tue) 00:00 - 02:30 (Server Time, UTC-4)(Tentative)
Asia: March 23, 2021 (Tue) 13:00 - 15:30 (Server Time, UTC+9)(Tentative)

We recommend checking on Moot regularly for announcements regarding any further changes.

Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] Maintenance Operations 03-23-2021

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] March 23 (Tue) Pre-Update Announcement

Hello, Chasers!

We are planning on a balance patch for Heroes in the update next week, and wanted to let everyone know about the upcoming changes.

Further details will be in a forthcoming announcement at a later date. We hope everyone looks forward to it!

■ Balance adjusted for the following Heroes.
Heroes Adjusted:
- Assault: Elesis, Europa, Lass, Sieghart, Dio, Kanavan, Edel
- Tank: Tia, Ryan, Jin, Ronan
- Mage: Nelia, Veigas, Arme, Ley
- Ranger: Rufus, Lire, Werner, Io
- Healer: Rin, Grandiel, Serdin

As always, these announcements will be made available to everyone via Moot, so check back regularly!

Chase On!
-GrandChase Team

[NOTICE] March 23 (Tue) Pre-Update Announcement

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Daylight Savings Maintenance 3/14/2021

Hi Chasers!

The game will be down for maintenance briefly to address NA Daylight Saving Times starts. Please finish your activities before the game goes down temporarily.
Due to time changes, time in-game will go forward by 1 hour (Expedition time, remaining buff time, Etc)

Our sincerest apologies for the inconvenience. We recommend checking Moot for announcements.

-GrandChase Team

[NOTICE] Daylight Savings Maintenance 3/14/2021

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!

We do hope everyone has enjoyed the challenge of Berkas’ Lair, however, we have some news! The ongoing season of Berkas’ Lair (Season 5) is scheduled to end on the following dates:

Western: March 14 (Sun), 23:59 (Server Time, UTC -5)
Asia: March 14 (Sun), 23:59 (Server Time, UTC +9)

Season 6 will begin on the following dates:

Western: March 15 (Mon), 00:00 (Server Time, UTC -5)
Asia: March 15 (Mon), 00:00 (Server Time, UTC +9)

Seasonal Heroes and Mission Rewards will change for Season 6, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits once more, Chasers. Get ready.

Be sure to get your best clear times before the above dates!

Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] 2021-02-25 Android OS Latest Version Update

Hello, Chasers!

We’re releasing the latest version of AOS on February 25, 2021.

Please check below for more details.

■ Store Release Date

2021-02-25 16:00 (UTC+9)

■ Update Version

AOS: 1.38.6

■ Release Details

- Fixed the issue of Inventory not getting updated after claiming rewards from Expeditions.

This update is a forced update so we ask that you download the latest version.

Also, we are preparing to apply the same fix for iOS as well. We’ll let you know when it’s ready.

Again, our sincerest apologies for the inconvenience.

Thank you.
-GrandChase Team

[NOTICE] 2021-02-25 Android OS Latest Version Update

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] 2021-02-25 iOS Latest Version Update

Hello, Chasers!

We’re releasing the latest version of iOS on February 26, 2021.
Please check below for more details.

■ Store Release Date
2021-02-26 14:00 (UTC+9)

■ Update Version
iOS: 1.38.7

■ Release Details
- Fixed the issue of Inventory not getting updated after claiming rewards from Expeditions.

This update is a forced update so we ask that you download the latest version.

Again, our apologies for the inconvenience.

Thank you.
-GrandChase Team

[NOTICE] 2021-02-25 iOS Latest Version Update

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[Notice] Upcoming Content

Hey, Chasers!

Here is a quick look at the upcoming weeks' content for the game, please look forward to the fully detailed announcements.
As always, please keep an eye out for more announcements on Moot!

Chase On!
-GrandChase Team

[Notice] Upcoming Content

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

2/23 (Tue) Notice Regarding the Issue Found After the Update

Hello Chasers,

We would like to inform you about an issue that occurred after the 2/23 patch update.

We will do our best to fix it as soon as possible, and will promptly notify any additional issues that occur in the future.

[Issue]
■ The number of rewards obtained through Expedition is not being updated in the inventory.
ㄴ Current resolution is to reconnect to the game and the number of rewards earned in the inventory will appear correctly.

We apologize for the inconvenience.

Thank you.
-GrandChase Team

2/23 (Tue) Notice Regarding the Issue Found After the Update

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Content Restriction: Raid and Dimensional Chasm

Hello, Chasers!

You’ve done well, fighting through Raids on your own and with friends, and enduring the challenge of the Dimensional Chasms. Changes to these Battle Modes are coming, and information on that has been announced separately, but these Battle Modes need some love, and as such, will be temporarily unavailable for a short while.

[Raid and Dimensional Chasm Temporary Restrictions Info]

■ Temporarily Unavailable Content: Raid(Single/Dual), Dimensional Chasm

■ Duration:
Western: February 22 (Mon), 00:00 – February 23 (Tue), until After Maintenance
Asia: February 22 (Mon), 00:00 – February 23 (Tue), until After Maintenance

Please be mindful of the aforementioned dates to avoid any issues.

Chase On!
-GrandChase Team

[NOTICE] Content Restriction: Raid and Dimensional Chasm

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Maintenance Operations 02-23-2021

Hello, Chasers!

As previously announced, the game will undergo scheduled maintenance on 02/23. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:

Western: February 23, 2021 (Tue) 00:00 - 03:00 (Server Time, UTC-5)(Tentative)
Asia: February 23, 2021 (Tue) 14:00 - 17:00 (Server Time, UTC+9)(Tentative)

We recommend checking on Moot regularly for announcements regarding any further changes.

Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] Maintenance Operations 02-23-2021

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] PVP Seasonal Progression

Hello, Chasers!

We know you have all been fighting to your hearts’ content, but some things must end to give way to new. During the February Update, the current PVP season will end and a new PVP season will start after maintenance, please be advised that details for the maintenance will be released as we near the date of.

Therefore, no further entry into PVP will be allowed after the following times:

Western: February 22, 2021 (Mon), 18:00 (Server Time, UTC-5)
Asia February 23, 2021 (Tues), 08:00 (Server Time, UTC+9)

Rankings will be locked in at this point and season rewards will be distributed based on these rankings.

Fight on, and do your best ‘til then!

Chase on!
-GrandChase Team

[NOTICE] PVP Seasonal Progression

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!

You’ve all been toiling hard and answering Berkas’ challenge. Well, we’ve got some news about Berkas’ Lair! The ongoing season of Berkas’ Lair (Season 4) is scheduled to end on the following dates:

Western: February 14 (Sun), 23:59 (Server Time, UTC -5)
Asia: February 14 (Sun), 23:59 (Server Time, UTC +9)

Season 5 will begin on the following dates:
Western: February 15 (Mon), 00:00 (Server Time, UTC -5)
Asia: February 15 (Mon), 00:00 (Server Time, UTC +9)

Seasonal Heroes and Mission Rewards will change for Season 5, and Ranking Rewards will be reset as well! If you’re ready, take on the challenge of the Iron Dragon, and be rewarded handsomely.

Keep the dates in mind above, and prepare yourselves, Chasers.
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[Notice] Upcoming Content

Hey, Chasers!

Here is a quick look at the upcoming weeks' content for the game, please look forward to the fully detailed announcements.
As always, please keep an eye out for more announcements on Moot!

Chase On!
-GrandChase Team

[Notice] Upcoming Content

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Maintenance Operations 01-26-2021

Hello, Chasers!

Welcome to the first maintenance of the year! As previously announced, the game will undergo scheduled maintenance on 01/26. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:

Western: January 26, 2021 (Tue) 00:00- 03:30 (Server Time, UTC-5)(Tentative)
Asia: January 26, 2021 (Tue) 14:00 - 17:30 (Server Time, UTC+9)(Tentative)

We recommend checking on Moot regularly for announcements regarding any further changes.

Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] Maintenance Operations 01-26-2021

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] In-App Purchase Price Adjustment for Google Play (Mexico)

Hello, Chasers!

Due to Apple App Store price policy changes, in-app prices increased for parts of Mexico, and we plan to match said changes on the Google Play Store as well for Mexico in the upcoming January 26th update.

Please understand that prices may change after maintenance and when said price changes apply may vary from user to user.

Thank you for your continued support of the game!
-GrandChase Team

[NOTICE] In-App Purchase Price Adjustment for Google Play (Mexico)

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Transcendence Requirement Reduction

Hello, Chasers!

On the next update, we are planning on reducing the number of Radiant Shinies required to achieve Transcendence.

We know that some of you may be planning on Transcending before this update, so we wanted to give you a heads up.

Currently, you need 10 Radiant Shinies to upgrade a Hero from 6-Star Awakening to 6-Star Transcendence, but after the update, you will need only 6 Radiant Shinies for the same upgrade. We plan on pushing this update on January 26th so you may want to keep this in mind as you play and plan ahead.

As before, when the contents of the next update are confirmed, further details will be released via the Patch Notes.

Thank you!
-GrandChase Team

[NOTICE] Transcendence Requirement Reduction

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[CONTENT SNEAK PEEK] Pandemonium, The Prison Realm

Hello, Chasers!

At the end of World 8, Europa Jupiter, the Angel of Judgment who was trying to punish Decanee for her crimes, ended up being controlled by the villain, who had gained the power of The List.

Fortunately, MyungHwarin, who joined GrandChase to find the List, was able to break Decanee’s control over her. If it wasn't for the young queen, Europa would have endangered her own sister under Decanee’s control.

After reading this, you can see how terrifying the List is, and why MyungHwarin prioritizes its retrieval over everything else. They managed to defeat the giant Gardosen, but The List they recovered turned out to be an illusion - a trap, set by Decanee once again.

A dark energy engulfed the GrandChase right before getting the List back! Will Elesis and her friends be able to bring back the List safely?

But wait! World 8 Ellia Peninsula difficulties will be merged into one difficulty upon the release of World 9. As the difficulty is merged into one difficulty, rewards before the merge cannot be acquired anymore. It is recommended to clear all of the World 8 Challenge difficulty missions before World 9 release!

Act 29. Mind Prison

“Why are you using my name and my martial art?”
The place where the souls who have lost their memories roam, where Asin and Jin’s pasts converge, meeting their thought to be long-dead master, who doesn’t remember himself. Enter, the Mind Prison.
Act30. Ice Prison

“Why do you think there would be a better future? What makes you say that?”
A cold and unfeeling prison that takes away the physical forms of the unfortunate souls who attempt to brave its halls. The cold chill is holding down the GrandChase.
Act31. Soul Prison

“I tried to be nice by letting your soul go. Well, it can't be helped.”
The beating heart of Pandemonium, the lair of a soul-eating monster, and the likely hideaway of Decanee! Enter the Soul Prison, but be warned, you may lose yourself forever.
Another adventure awaits you in the hellish prisons of Pandemonium in World 9! Can you break through the heart of the Pandemonium with the Heroes of the GrandChase?

★ WARNING! WARNING! ★

We’ve received intel on Decanee, it’s unclear, but we’ve managed to capture an image of the deceiver. Hang on, who is that?! What else is she plotting? Find out when [World 9 - Pandemonium] arrives!
More details will be revealed soon, so we do hope everyone looks forward to the update! +_+

Chase On!
-GrandChase Team

[CONTENT SNEAK PEEK] Pandemonium, The Prison Realm

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] World 8 - Ellia Peninsula Difficulty Adjustment

Hello, Chasers!
By now, many of you have bypassed all the trials (and the Challenge Mode Difficulty) that Ellia Peninsula had to offer, congratulations are due, because it can’t have been easy. But the story continues: an all-new World is coming to the game soon, and we encourage players to wrap up all difficulties before Ellia Peninsula’s dungeons are adjusted in difficulty.

■ Difficulty Adjustment Target: World 8 - Ellia Peninsula
■ Further Details:

-World 8’s difficulties (Normal, Challenge) will be merged into one general difficulty upon the release of World 9.
-As the difficulty of World 8 is merged into one, all Missions, Challenges, and Rewards of the existing World 8 Challenge difficulty will be gone, so it is recommended to clear all of the World 8 Challenge difficulty ★ missions before the release of World 9.

As always, please keep an eye on Moot for further announcements.

Chase On!
-GrandChase Team

[NOTICE] World 8 - Ellia Peninsula Difficulty Adjustment

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Berkas’ Lair Seasonal Progression Announcement

Hello, Chasers!

We’ve got some news in advance about Berkas’ Lair! The ongoing Season of Berkas’ Lair (Season 3) is scheduled to end on the following dates:

Western: January 17 (Sun), 23:59 (Server Time, UTC-5)
Asia: January 17 (Sun), 23:59 (Server Time, UTC+9)

Season 4 will begin on the following dates:

Western: January 18 (Mon), 00:00 (Server Time, UTC-5)
Asia: January 18 (Mon), 00:00 (Server Time, UTC+9)

Seasonal Heroes and Mission Rewards will be changed for Season 4, and Ranking Rewards will be reset as well! Take on this new season and be rewarded handsomely!

Please refer to the schedule of the Berkas’ Lair mentioned above, and take on the challenge of The Iron Dragon at your pleasure!

Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression Announcement

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] End of New User and Returning User Exclusive Item Sale

Hello, Chasers.

As with the seasons, some sales must come to an end. As such, we’d like to inform everyone in advance that the sales of the current New User and Returning User Exclusive Packages will end on the following dates:

Western: January 19, 2021 (Tue) 00:00 (Server Time, UTC-5)
Asia: January 19, 2021 (Tue) 10:00 (Server Time, UTC+9)

The New User and Returning User Exclusive Items will be renewed and sold after the maintenance on January 26, 2021 (Tue).

New User and Returning User Exclusive Items that were purchased in advance will be usable even after the sale ends, but please note that the items on the list cannot be purchased after the dates indicated above for your respective servers.

Please check the list below for the affected items.

[End of New User Exclusive Item Sale List]
- Starter SR Package
- Welcome SR Package
- Welcome 6 Star Awakening Package
- Welcome Shiny Package

[End of Returning User Exclusive Item Sale List]
- Welcome Back SR Package

Thank you for your continued support of the game!

Chase On!
-GrandChase Team

[NOTICE] End of New User and Returning User Exclusive Item Sale

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

★ Announcing [Tia] Pre-Registration Sharing Event Winners ★

Hello, Chasers!

Thank you for participating in the event.

We took some extra time to make sure the selection process was impartial and now we are ready to announce the final winners.

We want to thank everyone who participated, and we’re now announcing the 10 select Chasers who won through the lottery!
Congratulations to the winners!

Rewards will be distributed to all participants, Including the 10 selected Chasers, on 1/08, 19:45 (UTC +9).

* Examples NOT included in URL Counting
- Entering the Tia Homepage (GrandChase Homepage) URL
- Entering links to your personal SNS channels instead of links to your shared posts
- Not setting the visibility of the post to All
- Deleting your post
Once again, thank you very much to all participants! We look forward to your continued support of the game!

-GrandChase Team

★ Announcing [Tia] Pre-Registration Sharing Event Winners ★

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[Notice] December 30, 2020, New Version Release

Hello, Chasers!

We are releasing a new AOS & iOS version on December 30, 2020. Please refer to the details below.

Store Release Date
Western: 2020-12-30 02:10 (Server Time, UTC-5)
Asia: 2020-12-30 16:10 (Server Time, UTC+9)

Update Version
AOS: 1.36.6
iOS: 1.36.6

Update Description
About Adventure Challenge Event Update

This update will be released as a recommended update. Therefore, we request that users install the newest version from the store as soon as possible for the smoothest play experience.

Once again, we apologize for the inconvenience this may have caused.

Thank you.
-GrandChase Team

[Notice] December 30, 2020, New Version Release

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

December 23, 2020 New Version Release Notice

Hello, Chasers.

We are releasing a new AOS & iOS version on December 23, 2020. Please refer to the details below.

■Store Release Date
2020-12-23 03:30 (Server Time, UTC-5)
2020-12-23 17:30 (Server Time, UTC+9)

■Update Version
AOS: 1.36.4
iOS: 1.36.4

■Update Description
　1. Issue fixed when using a Transcendence Awakened hero as a Transcendence Awakening material, required Prana displayed as fixed 80,000 Prana on UI.
　2. Issue fixed when using a Transcendence Awakened hero as a Transcendence Awakening material, the UI displayed expected EXP as lesser than actual expected EXP.

This update will be released as a forced update. Therefore, users are requested to install the new version from the store.

We apologize for the inconvenience this may have caused.

Thank you.
-GrandChase Team

December 23, 2020 New Version Release Notice

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[Notice] Upcoming Content

Hey, Chasers!

Here is a quick look at the upcoming weeks' content for the game, please look forward to the fully detailed announcements.
As always, please keep an eye out for more announcements on Moot!

Chase On!
-GrandChase Team

[Notice] Upcoming Content

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

GrandChase Official Website Access Notice

Hello Chasers.

Due to the official website maintenance, we inform you that Tia pre-registration is temporarily down from 5PM (UTC+9) December 22nd, 2020. To find out more detail, please refer to the website maintenance schedule below.

■ GrandChase Official Website Maintenance

Maintenance time:
Western: 2020-12-22 03:00 - 2020-12-22 09:00(UTC-5)
Asia: 2020-12-22 17:00 - 2020-12-22 23:00 (UTC+9)

After maintenance, players are able to participate in pre-registration properly.

Please note that the maintenance time might vary without additional notice.

We are sorry for the inconvenience.

Thank you.

GrandChase Official Website Access Notice

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

2020-12-22 (Western) | 2020-12-23 (Asia) Quick Maintenance

Hello Chasers,

In order to fix errors found after the 12/22 update, we plan a quick maintenance on December 22, 2020. Please see start times for your respective servers below, and complete your activities before Maintenance begins.

*Maintenance Time
Western: 2020-12-22 11:00 - 2020-12-22 13:00, (Server Time, UTC-5)
Asia: 2020-12-23 01:00 - 2020-12-22 03:00, (Server Time, UTC+9)

*Maintenance Reward
Gold 600,000 & Energy 40

Our sincerest apologies for the inconvenience and thank you for your continued support of the game.

-GrandChase Team

2020-12-22 (Western) | 2020-12-23 (Asia) Quick Maintenance

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

Missing Items Distribution Notice (The Grand Package)

Hello Chasers,

After 12/22 maintenance, we found errors in few ‘The Grand’ packages. The ‘The Grand’ packages sold after 12/22 maintenance are missing some item amounts. The packages that had errors are following: ‘The Grand: Growth Package’, ‘The Grand: Chaser Start Package’, and ‘The Grand: Chaser Growth Package’. Please see the below for specific details.

■ Missing item Distribution target users
The distribution will be proceeded to the users that bought the below packages.
- The Grand: Chaser Start Package 2
- The Grand: Chaser Growth Package 1,2,3
- The Grand: Growth Package 1

■ Item Distribution Schedule
The missing item distribution will be done during the 12/22 (Western) | 12/23 (Asia) Quick Maintenance
The items will be distributed via Post in-game.
We would like to ask the target users to check the post box.

Thank you for your patience and cooperation.

-GrandChase Team

Missing Items Distribution Notice (The Grand Package)

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Known UI Display Issues After 12/22 Maintenance Notice

Hello, Chasers.

We would like to inform users in advance that we have noticed two issues to the UI display regarding the updated version on December 22, 2020. For more information, please refer to the details below. We apologize for the inconvenience this may have caused.

■Found UI Display Issues
　1. Issue occurs when using a Transcendence Awakened Hero as a Transcendence Awakening material, required Prana displays as fixed 80,000 Prana on UI.
　2. Issue occurs when using a Transcendence Awakened Hero as a Transcendence Awakening material, the UI displays expected EXP as lesser than actual expected EXP.

Both issues are occurred due to problems within the UI display. We would like to inform you that there are no issues with actual Prana consumption and Transcendence Awakening EXP gains.

In addition, a new version that fixes the above two issues will be released as soon as when it is ready. We apologize for confusing users with these problems.

Again, our sincerest apologies for the inconvenience this may have caused. Please rest assured that we will resolve this at the soonest possible time.

Thank you.
-GrandChase Team

[NOTICE] Known UI Display Issues After 12/22 Maintenance Notice

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] The Spirit Lord of Ice Arrives!

Hello, Chasers.
Tia’s long awaited arrival is here! We’ll be taking the game down for maintenance before she lets loose, so be sure to check after the Maintenance on December 22 for the Spirit Lord of Ice’s arrival!

If you’re curious and want to know more, we’ve got you covered. Here’s a quick look at Tia, the SR-Rank Tank, along with a few extra surprises!

■ New SR Rank Hero ‘Tia’ (Tank) Release
- Tia will be released with Limit Break and Chaser Skill.
[Tia Chaser Skill Info]
■ SR-Rank Tank ‘Tia’ Exclusive Equipment ‘Dragon Claw’ is added to Exclusive Equipment Shop.

■ SR-Rank Tank ‘Tia’ is added to ‘Royal Hero Summon’, Tia’s ‘Transcendence Seal’, and ‘Transcendence Seal Package’ are added to Transcendence Seal Shop and Transcendence Seal Package Shop, respectively.
- The New Hero Alarm (New) will be displayed on Tia in ‘Royal Hero Summon’ from the following dates:

Western: December 22, 2020 (Tue) After Maintenance - December 28, 2020 (Mon) 23:59 (Server Time, UTC-5)
Asia: December 22, 2020 (Tue) After Maintenance - December 29, 2020 (Tue) 09:59 (Server Time, UTC+9)
■ New S-Rank Tank Pet ‘Pion’ joins their master from the frozen realm!
■ SR Rank Hero ‘Tia’ Rare Avatar [Full Moon Festival Tia] is available for a limited time.
※Special skill cutscene is included.
- Sale Duration:
Western: December 22, 2020 (Tue) After Maintenance - January 18, 2021 (Mon) 23:59 (Server Time, UTC-5)
Asia: December 22, 2020 (Tue) After Maintenance - January 19, 2021 (Tue) 09:59 (Server Time, UTC+9)
- Purchase at [Shop] → [Custom Shop] → [Full Moon Festival Tia].
- [Full Moon Festival Tia] package contains avatar, profile icon and profile border.

■ ‘Tia’ is added to Grand Tale Shop.
- Fluffy Kitty Capsule
- Checkmate Bishop Capsule
Looks like we’re getting a very wintry wanderer, let’s show her the ropes okay?

Chase On!
-GrandChase Team

[NOTICE] The Spirit Lord of Ice Arrives!

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Tia Update Pre-Registration Reward Distribution

Hello, Chasers.

We are always deeply grateful to Chasers who enjoy GrandChase, and we’d like to announce that everyone who pre-registered will be able to use the pre-registration coupon on December 22, 2020 *after* the scheduled maintenance.
Please see below for further details.

[SR Tia Update Pre-Registration Reward]
■ Reward Duration:
Western: December 22, 2020 (Tue) After Maintenance - January 11, 2021 (Mon) 23:59 (Server Time, UTC-5)
Asia: December 22, 2020 (Tue) After Maintenance - January 11, 2021 (Mon) 23:59 (Server Time, UTC+9)
■ Reward Candidates: Tia pre-registration participants
■ Reward Item: SR 5 Star ‘Tia’ x1
1) If you haven’t pre-registered yet, you can still go to the pre-registration page to participate.

※Pre-registration duration:
Western: 12-07-2020 20:00 (UTC-5) - 2020-12-28 19:59 (UTC-5)
Asia: 2020-12-08 10:00 (UTC+9) - 2020-12-29 09:59 (UTC+9)
▶https://en.grandchase.net/tia/

2) Log into the game and go to Option.
3) Press the question mark next to Account Info. Enter the coupon code, then tap “Click” to receive the reward!
Please Note!

✦ Be sure that the Server you picked on registration matches the server you actually play on, as you will not receive the reward if these are different from each other.

Chase On!
-GrandChase Team

[NOTICE] Tia Update Pre-Registration Reward Distribution

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Maintenance Operations 12-22-2020

Hello, Chasers!

As previously announced, the game will undergo scheduled maintenance on 12/22. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:

Western: December 22, 2020 (Tue) 00:00 - 03:00 (Server Time, UTC-5) (Tentative)
Asia: December 22, 2020 (Tue) 14:00 - 17:00 (Server Time, UTC+9) (Tentative)

We recommend checking on Moot regularly for announcements regarding any further changes.

Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] Maintenance Operations 12-22-2020

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Berkas’ Lair Seasonal Progression Announcement

Hello, Chasers!

We’ve got some news about Berkas’ Lair! As you may all be aware, this content is Seasonal. The ongoing Season of Berkas’ Lair (Season 2) is scheduled to end on the following dates:

Western: December 20 (Sun), 23:59 (Server Time, UTC-5)
Asia: December 20 (Sun), 23:59 (Server Time, UTC+9)

Season 3 will begin on the following dates:

Western: December 21 (Mon), 00:00 (Server Time, UTC-5)
Asia: December 21 (Mon), 00:00 (Server Time, UTC+9)

Seasonal Heroes and Mission Rewards will be changed for Season 3, and Ranking Rewards will be reset as well! Take on this new season and be rewarded handsomely!

Please refer to the schedule of the Berkas’ Lair mentioned above, and take on the challenge of The Iron Dragon at your pleasure!

Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression Announcement

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] 2020-11-27 Maintenance Update

Hello, Chasers!

The iOS review has been completed, and we will start the maintenance update at the following times:

Western: November 27, 05:00 (Server Time, UTC-5)
Asia: November 27, 19:00 (Server Time, UTC+9)

As mentioned in the previous announcement, all Events that were scheduled to start after the 2020-11/24 maintenance will start after the 2020-11-27 maintenance and will have the end date changed as well. Please check below for the new schedule.

■ Maintenance Date

Western: November 27, 05:00 - 07:30(Server Time, UTC-5) (Tentative)
Asia: November 27, 19:00 - 23:30 (Server Time, UTC+9) (Tentative)

Please note that this is an estimated time, and may be adjusted accordingly.

■ Target Events:

Thread of Connection Event

Western: November 28, 00:00 - December 4, 23:59 (Server Time, UTC-5)
Asia: November 28, 00:00 - December 4, 23:59 (Server Time, UTC+9)

Empress in the Shadows Event (Nelia Chaser Event):

Western: November 28, 00:00 - December 4, 23:59 (Server Time, UTC-5)
Asia: November 28, 00:00 - December 4, 23:59 (Server Time, UTC+9)

Global Launch 2nd Anniversary Event:

Western: November 28, 00:00 - December 4, 23:59 (Server Time, UTC-5)
Asia: November 28, 00:00 - December 4, 23:59 (Server Time, UTC+9)

Global Launch 2nd Anniversary Celebration Special Event:

Western: November 28, 00:00 - November 30, 23:59 (Server Time, UTC-5)
Asia: November 28, 00:00 - November 30, 23:59 (Server Time, UTC+9)

After the maintenance, restrictions on PVP will be lifted We’d like to apologize for the inconvenience this has caused.

As an apology and thanks for your patience, we have prepared the following as compensation:

■ Content Restriction Compensation

1,000 Energy
1x Evostone 100 Select Ticket
10,000,000 Gold
1,000 Gem

■ Compensation Schedule

2020-11-27 After Maintenance - 2020-12-03 23:59
※Compensation is provided once per account, via your in-game mailbox.

We would like to thank all Chasers for playing and supporting GrandChase for 2 years. Please continue to play and enjoy GrandChase!

Chase On!
- GrandChase Team

[NOTICE] 2020-11-27 Maintenance Update

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[Notice] Upcoming Content

Hey, Chasers!

Here is a quick look at the upcoming weeks' content for the game, please look forward to the fully detailed announcements.

As always, please keep an eye out for more announcements on PLUG!

Chase On!
-GrandChase Team

[Notice] Upcoming Content

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] 11/28/2020 AndroidOS Patch Distribution

Hello Chasers!

We have distributed an AndroidOS patch on November 28th, 2020.

Patch Distribution Time

11/28/2020 01:09 (UTC+9)

*Patch Content

Fix crash for Android users who downloaded specific LD resources (Global)

We apologize for the inconvenience this may have caused, and recommend that you update your app as soon as possible!

-GrandChase Team

[NOTICE] 11/28/2020 AndroidOS Patch Distribution

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[Notice] Version Update: Android

Hello, Chasers!

We are releasing a new AOS version.

Please check the below detail.

■ Store Release Date
2020-11-28 13:00 (UTC+9)

■ Updated Version
AOS: 1.35.5

■ Release Details

- Fixed an issue where the app was abnormally terminated on some AOS devices

Updating to this version is recommended, at your earliest convenience for users experiencing the issue.

We apologize for the inconvenience experienced, and thank you for your patience and continued support of the game.

-GrandChase Team

[Notice] Version Update: Android

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

11/24/2020 Maintenance Delay Notice

Hello, Chasers.

We have prepared November 24, 2020 maintenance, but the Apple iOS review has been delayed. Thus, we are forced to change the maintenance schedule.

We are also contacting Apple to provide Chasers with smooth gameplay as soon as possible. A new maintenance schedule will be announced as soon as possible.

In addition, as the maintenance is postponed, the restriction on the PVP content will be temporarily extended until the end of the maintenance.

■Extended Content Restriction List

PVP

We apologize for the inconvenience this may have caused.

Thank you.

11/24/2020 Maintenance Delay Notice

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

Event Added: Blessings of Three Goddesses of Aernas

Hello Chasers!

We would like to apologize for the delay of November 24th Maintenance.

We were all prepared for the maintenance but due to the delay of Apple iOS app review, we would like to ask for your understanding of the situation.

We are constantly contacting Apple to provide users smooth game play.

Before we have the maintenance, we are adding a temporary Event.

■ Temporary Event Notice

Blessings of Three Goddesses of Aernas

1. Event Duration

- Western: November 25, 04:00 - Until Maintenance (Server Time, UTC-5)
- Asia: November 25, 17:00 - Until Maintenance (Server Time, UTC+9)

Additionally, we are aware of the issue where players are unable to complete Daily Missions due to PvP restriction. We are now discussing the compensation and when everything is determined we will post another announcement regarding the issue.

Thank you for your patience and continued support of the game.

-GrandChase Team

Event Added: Blessings of Three Goddesses of Aernas

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Community Migration

Hello, Chasers!

It’s moving day! The main community website of the GrandChase will be moving from PLUG to moot after the November update due to PLUG Café’s impending closure.

As such, starting with the November update, we will be making all announcements via the new community website moot. Please see below for the links for your respective regions.

■ New Community
https://moot.us/lounges/401
- Previous Plug will be closed on December 31st.

■ Change Date
After maintenance on November 24th, 2020.

We apologize for the inconvenience caused by the sudden migration of the community website, and appreciate your understanding and continued support of the game.

Chase On!
-GrandChase Team

[NOTICE] Community Migration

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[NOTICE] Google Play Price In-App Purchase Price Adjustment

Hello, Chasers.

In-app purchase prices in some countries (Brazil, Indonesia and Russia) have increased due to a change in the pricing policy of the Apple App Store earlier this month. We’d like to inform everyone in advance that the in-app purchases on the Google Play Store will be adjusted to the same price during the maintenance scheduled on November 24th.

Please note that there may be fluctuations in the product price after the maintenance. Also, please note that there may be differences in the timing of the price change for users.

Thank you for your continued support of the game!

Chase On!
-GrandChase Team

[NOTICE] Google Play Price In-App Purchase Price Adjustment

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

[Notice] Maintenance Operations 11-24-2020

Hello, Chasers!

As previously announced, the game will undergo scheduled maintenance on 11/24. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
Maintenance activities are slated to take around two and a half hours. We recommend checking PLUG for announcements regarding any further changes.

Thank you for your patience and continued support of the game.
-GrandChase Team

[Notice] Maintenance Operations 11-24-2020

[GM]Shiny [GM]Shiny

LV.23 GameManager 2years

POSTS

[NOTICE] 2021-03-23 Quick Maintenance

[Notice] iOS Latest Version Update

[Notice] Upcoming Content

[NOTICE] Content Change and Temporary Restriction: World Boss

[NOTICE] Maintenance Operations 03-23-2021

[NOTICE] March 23 (Tue) Pre-Update Announcement

[NOTICE] Daylight Savings Maintenance 3/14/2021

[NOTICE] Berkas’ Lair Seasonal Progression

[NOTICE] 2021-02-25 Android OS Latest Version Update

[NOTICE] 2021-02-25 iOS Latest Version Update

[Notice] Upcoming Content

2/23 (Tue) Notice Regarding the Issue Found After the Update

[NOTICE] Content Restriction: Raid and Dimensional Chasm

[NOTICE] Maintenance Operations 02-23-2021

[NOTICE] PVP Seasonal Progression

[NOTICE] Berkas’ Lair Seasonal Progression

[Notice] Upcoming Content

[NOTICE] Maintenance Operations 01-26-2021

[NOTICE] In-App Purchase Price Adjustment for Google Play (Mexico)

[NOTICE] Transcendence Requirement Reduction

[CONTENT SNEAK PEEK] Pandemonium, The Prison Realm

[NOTICE] World 8 - Ellia Peninsula Difficulty Adjustment

[NOTICE] Berkas’ Lair Seasonal Progression Announcement

[NOTICE] End of New User and Returning User Exclusive Item Sale

★ Announcing [Tia] Pre-Registration Sharing Event Winners ★

[Notice] December 30, 2020, New Version Release

December 23, 2020 New Version Release Notice

[Notice] Upcoming Content

GrandChase Official Website Access Notice

2020-12-22 (Western) | 2020-12-23 (Asia) Quick Maintenance

Missing Items Distribution Notice (The Grand Package)

[NOTICE] Known UI Display Issues After 12/22 Maintenance Notice

[NOTICE] The Spirit Lord of Ice Arrives!

[NOTICE] Tia Update Pre-Registration Reward Distribution

[NOTICE] Maintenance Operations 12-22-2020

[NOTICE] Berkas’ Lair Seasonal Progression Announcement

[NOTICE] 2020-11-27 Maintenance Update

[Notice] Upcoming Content

[NOTICE] 11/28/2020 AndroidOS Patch Distribution

[Notice] Version Update: Android

11/24/2020 Maintenance Delay Notice

Event Added: Blessings of Three Goddesses of Aernas

[NOTICE] Community Migration

[NOTICE] Google Play Price In-App Purchase Price Adjustment

[Notice] Maintenance Operations 11-24-2020