Moot

[NOTICE] Maintenance Operations 03-08-2022

Hello, Chasers!
 
As previously announced, the game will undergo scheduled maintenance on 03/08. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: March 8, 2022 (Tue) 01:00 - 03:30 (Server Time, UTC-5) (Tentative)
Asia: March 8, 2022 (Tue)15:00 - 17:30 (Server Time, UTC+9) (Tentative)
 
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair in Season 18! It’s been a challenging season, and we hope everyone’s been able to attain their best clear times. If you’re ready for more, then stay ready, Season 18 will be ending on the following dates:
 
Western: March 13 (Sun), 23:59 (Server Time, UTC -4)
Asia: March 13 (Sun), 23:59 (Server Time, UTC +9)
 
Season 19 will then begin on the following dates:
 
Western: March 14 (Mon), 00:00 (Server Time, UTC -4)
Asia: March 14 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 19, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again in Season 19!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair in Season 17! It’s been a challenging season, and we hope everyone’s been able to attain their best clear times. If you’re ready for more, then stay ready, Season 17 will be ending on the following dates:
 
Western: February 13 (Sun), 23:59 (Server Time, UTC -5)
Asia: February 13 (Sun), 23:59 (Server Time, UTC +9)
 
Season 18 will then begin on the following dates:
 
Western: February 14 (Mon), 00:00 (Server Time, UTC -5)
Asia: February 14 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 18, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again in Season 18!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content 02-08 to 03-01

Hey, Chasers!
 
Here is a sneak peek at what’s coming to the game in the next few weeks, so look forward to more details through upcoming announcements.
Please note that the aforementioned content may be subject to change. As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[NOTICE] 2022-02-08 Maintenance Complete & Compensation

Hello, Chasers!
 
The maintenance is complete! We’ve also prepared compensation for the inconvenience.
 
Please see below for more details.
 
■ Maintenance Compensation Period
 
Asia: February 8, 2022 (Tue) After Maintenance – February 9, 2022 (Wed) 21:00 (Server Time, UTC+9)
Western: February 8, 2022 (Tue) After Maintenance – February 9, 2022 (Wed) 7:00 (Server Time, UTC-5)
 
■ Compensation
 
Energy x300
Hero EXP Booster 1 Hour x3
Gold Booster 1 Hour x3
 
※ Login during the compensation period to have the compensation items sent directly to your mailbox. Compensation items will not be sent to the mailbox once the compensation period is over.
 
※ Items sent to the mailbox will be available for 7 days. Please claim them before they expire. Expired items cannot be claimed.
 
Once again, we sincerely apologize for the inconvenience and we will continue to strive to provide the best play experience possible.
 
Thank you.
 
Chase on!
-GrandChase Team

[NOTICE] [UPDATE II] Maintenance Operations 02-08-2022

Hello, Chasers!
 
As previously announced, the game will undergo scheduled maintenance on 02/08. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: February 8, 2021 (Tue) 01:00 - TBD (Server Time, UTC-5) (Tentative)
Asia: February 8, 2021 (Tue)15:00 - TBD (Server Time, UTC+9) (Tentative)
 
Due to ongoing global Android OS app review, maintenance operations hours will be extended.
 
Further updates on the situation will be made as they are available.
 
Our sincerest apologies for the inconvenience. Thank you for your patience and continued support of the game.
 
-GrandChase Team

[NOTICE] 2022-02-03 Western Server Temporary Maintenance Complete & Compensation

Hello, Chasers!
 
The temporary maintenance for Western Server is complete!
We’ve also prepared compensation for the inconvenience.
Please see below for more details.
 
■ Maintenance Compensation Period
Western: February 3, 2022 (Thu) After Maintenance – February 4, 2022 (Fri) 04:00 (Server Time, UTC-5)
 
■ Compensation
Energy x100
Hero EXP Booster 1 Hour x1
Gold Booster 1 Hour x1
 
※ Login during the compensation period to have the compensation items sent directly to your mailbox. Compensation items will not be sent to the mailbox once the compensation period is over.
※ Items sent to the mailbox will be available for 7 days. Please claim them before they expire. Expired items cannot be claimed.
 
Once again, we sincerely apologize for the inconvenience and we will continue to strive to provide the best play experience possible.
 
Thank you.
 
Chase on!
-GrandChase Team

[NOTICE] Temporary PVP Restrictions and Reset

Hello Chasers,
 
After the February 8, 2022 (Tue) update, the current season of PVP will come to an end and a new season of PVP will begin.
 
Therefore, entry into PVP will be temporarily restricted beginning the following dates:
 
Western: February 7, 2022 (Mon) 19:00 (Server Time, UTC-5) until end of maintenance.
Asia: February 8, 2022 (Tue) 09:00 (Server Time, UTC+9) until end of maintenance.
 
Rankings will be locked in at this point and season rewards will be distributed accordingly based on these rankings.
 
Please keep the details above in mind and we apologize in advance for any inconvenience this may cause.
 
Thank you.
 
Chase on!
-GrandChase Team

[NOTICE] 2022-02-03 Western Server Temporary Maintenance

Hello, Chasers!
 
In order to stabilize Western Server, there will be a temporary maintenance on February 3, 2022.
 
Please see the start time for the maintenance below, and complete your activities before it begins.
 
■ Maintenance Period
Western: February 3, 2022 (Thu) 3:00 – February 3, 2022 (Thu) 04:00 (Server Time, UTC-5)
 
Our sincerest apologies for the inconvenience and thank you for your continued support of the game.
 
Thank you.
 
Chase on!
-GrandChase Team

[NOTICE] Spirited Away! (World 11 Preview)

Hello, Chasers!
 
Here’s a sneak peek at World 11 - The Spirit World!
 
At the end of World 10, Demon World – Dread Forest, the Demon God Heitaros finally came out of the shadows! What happened to Heitaros and Tia? What is he doing in the Spirit World? Can GrandChase stop his evil scheme and find out what’s happening in the Spirit World?
 
Let’s see act by act, what World 11 has in store for us!
 
Don’t forget, World 10 - Demon World – Dread Forest difficulties will merge into one difficulty when the World 11 update arrives. If you want to receive the World 10 Challenge rewards, you need to clear all of the Challenge difficulty on World 10 before the World 11 update arrives. You will not be eligible for the changed rewards after update if you cleared World 10 only on Normal difficulty.
 
Act 35 – Fire Throne
What is the truth behind the Spirit World’s involvement in the Demon war?
To find the answer, the GrandChase head towards the Spirit World.
Act 36 – Storm Hill
Awaken the slumbering Spirit of the Lord of the Storm!
While climbing the Innadril’s sanctum, Storm Hill, the GrandChase faces an unknown creature!
Act 37 - Barren Land
Sinister red roots are extorting the Spirit World.
What will the GrandChase find at the source of the ominous pulse?!
With Tia at the center of these events, the GrandChase faces a new threat!
What kind of adventure is awaiting them?
 
Ready for one last (no context) spoiler? Here’s Lire confronting an unknown spirit, but what’s going on here? Find out in World 11 arriving soon!
What other fated encounters await? We hope that you are excited as we are about the arrival of World 11 - Spirit World. Thank you all for your continued support of the game!
 
Chase on!
-GrandChase Team

★ Announcing [Cindy] Pre-Registration Sharing Event Winners ★

Hello, Chasers!
 
Thank you for participating in the event.
 
We took some extra time to make sure the selection process was impartial and now we are ready to announce the final winners.
 
We want to thank everyone who participated, and we’re now announcing the 10 select Chasers who won through the lottery!
Rewards will be distributed to all participants, Including the 10 selected Chasers, on 01/21, 18:00 (UTC +9).
 
* Examples NOT included in URL Counting
- Entering the Cindy Homepage (GrandChase Homepage) URL
- Entering links to your personal SNS channels instead of links to your shared posts
- Not setting the visibility of the post to All
- Deleting your post
Once again, thank you very much to all participants! We look forward to your continued support of the game!
 
-GrandChase Team

[NOTICE] Stellar’s Special Artifact Shield Sale

Hello, Chasers!
 
Looking to make your upgrades safer? We have prepared a special package to protect your +9 Legendary Abyss Rock ♥! Use these to upgrade your artifacts to +10 Legendary without fear of losing it! Let’s check it out!
 
■ Stellar’s Special Artifact Shield Sale
1. Sale Duration:
Western: January 25, 2022 (Tue) 00:00 – January 31. 2022 (Mon) 23:59 (Server Time, UTC-5)
Asia: January 25, 2022 (Tue) 10:00 – February 1, 2022 (Tue) 09:59 (Server Time, UTC+9)
2. Package Content:
- Purchase by going to [Main Screen > Shop > Special > Stellar’s Special Artifact Shield].
- It can be bought without limit during the sale duration.
3. How to Participate:
- Check out the Stellar, take care of my artifact icon on the main lobby screen to attempt the special upgrade.
- You cannot use the special upgrade in the regular Artifact Upgrade.
- The special upgrade is only possible on +9 Legendary Rock of Abyss.
– Every special upgrade attempt costs 10 ‘Stellar’s Special Artifact Shield’.
[Artifact Select Screen]
- Select the ‘View Equipped Item’ button to see currently equipped artifacts on the heroes.
- Even after the sale duration ends, you can always attempt this special upgrade if you have 10 or more ‘Stellar’s Special Artifact Shield’ in possession.
- However, if you have less than 10 ‘Stellar’s Special Artifact Shield’, you cannot attempt the special upgrade.
 
It might be time for some unbreakable upgrades!
 
Chase on!
-GrandChase Team

[NOTICE] Blessings of the Goddess: Avatar Package Sale!

Hello, Chasers!
 
To celebrate the Aernas Prayer Ceremony, we’ve prepared some Special packages!
 
Have you been waiting for an avatar to re-release? Now is your chance to purchase your long-awaited rare Avatars! Players can select a rare Avatar to purchase with this special package.
 
 
Let’s see if your favorite Avatars are included in this package!
 
■ Aernas Prayer Ceremony Special Package Sale
1. Sale Duration:
Western: January 18, 2022 (Tue) 00:00 – January 31, 2022 (Mon) 23:59 (Server Time, UTC-5)
Asia: January 18, 2022 (Tue) 10:00 – February 1, 2022 (Tue) 09:59 (Server Time, UTC+9)
 
2. Package Content:
- Purchase by going to [Main Screen > Shop > Custom > Blessings of the Goddess: Avatar].
- It can be bought up to two times, once per week during the sale duration.
- There are excluded avatars that cannot be selected in ‘Blessings of the Goddess: Avatar’, and this list is on this notice and can be accessed by pressing [Check Excluded Avatar].
 
[Select Rare Avatar Package Screen]
Show off your style with these awesome outfits!
 
Chase On!
-GrandChase Team

[NOTICE] 2022-01-14 Android OS New Version Release

Hello, Chasers.
 
We are releasing a new version for AndroidOS on January 14, 2022.
 
Please refer to the details below.
 
■Store Release Date
2022-01-14 18:30 (UTC+9)
 
■Update Version
AOS: 1.49.8
 
■Update Description
 
Fixed crash for specific devices.
 
Updating to this version is recommended, at your earliest convenience for users experiencing the issue.
 
We apologize for the inconvenience experienced, and thank you for your patience and continued support of the game.
 
Chase On!
-GrandChase Team

[NOTICE] 2022-01-12 Android OS, iOS Patch Distribution

Hello Chasers!
 
We have distributed an AndroidOS and iOS patch on January 12, 2022.
 
* Patch Distribution Time
2022-1-12 20:30 (Server Time, UTC+9)
 
*Patch Content
Fixed an issue where some text was abnormal.
 
We apologize for the inconvenience this may have caused, and recommend that you update your app as soon as possible.
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content 01-18 to 02-01

Hey, Chasers!
 
Here is a sneak peek at what’s coming to the game in the next few weeks, so look forward to more details through upcoming announcements.
Please note that the aforementioned content may be subject to change. As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair in Season 16! It’s been a challenging season, and we hope everyone’s been able to attain their best clear times. If you’re ready for more, then stay ready, Season 16 will be ending on the following dates:
 
Western: January 17 (Mon), 23:59 (Server Time, UTC -5)
Asia: January 17 (Mon), 23:59 (Server Time, UTC +9)
 
Season 17 will then begin on the following dates:
 
Western: January 18 (Tue), 00:00 (Server Time, UTC -5)
Asia: January 18 (Tue), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 17, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again in Season 17!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[NOTICE] Maintenance Operations 01-11-2021

Hello, Chasers!
 
 
As previously announced, the game will undergo scheduled maintenance on 01/11. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: January 11, 2021 (Tue) 01:00 - 03:30 (Server Time, UTC-5) (Tentative)
Asia: January 11, 2021 (Tue)15:00 - 17:30 (Server Time, UTC+9) (Tentative)
 
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

Happy New Year, Chasers~!

[NOTICE] Cindy Pre-Registration Rewards

Hello, Chasers!
 
Firstly, we’d like to thank everyone from the bottom of our hearts for your continued support of GrandChase. Secondly, everyone who pre-registered for Cindy will be able to use the pre-registration code on January 4, 2022.
 
 
Please see below for further details.
 
[SR Cindy Update Pre-Registration Reward]
■ Reward Duration:
Western: January 4, 2022 (Tue) 00:00 – January 24, 2021 (Mon) 23:59 (Server Time, UTC-5)
Asia: January 4, 2022 (Tue) 10:00 – January 24, 2021 (Mon) 23:59 (Server Time, UTC+9)
■ Rewards to: Cindy Pre-Registration participants
■ Reward Item: SR 5-Star 'Cindy' x1
If you haven’t pre-registered yet, you can still go to the pre-registration page linked below to participate.
※Pre-Registration Period:
Western: December 21, 2021 21:00 (UTC-4) - January 11, 2022 20:59 (UTC-5)
Asia: December 21, 2021 10:00 (UTC+9) - January 11, 2022 09:59 (UTC+9)
▶https://en.grandchase.net/cindy/
Login, then select Option.
Press the question mark next to Account Info. Enter the coupon code then tap “Click” to receive the reward!
Please note!
Make sure that you pre-registered for the same server you are entering the code for. (Rewards will not be issued if these servers don’t match.)
 
Cindy’s ready to take on the entire multiverse to save Kyle, are you ready to take that journey with her?
 
Chase On!
-GrandChase Team

[NOTICE] December 15th AOS, iOS Patch Announcement

Hello, Chasers!
 
There will be a new AOS and iOS patch on December 15, 2021.
 
Patch will be effective as of:
Western: December 15, 2021 (Wed) 01:00 (UTC-5)
Asia: December 15, 2021 (Wed) 15:00 (UTC+9)
 
Patch Info:
Resource Update
 
Our sincerest apologies for the inconvenience. We recommend that you download the newest patch in a stable network environment to avoid errors or disconnection.
 
Chase on!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair in Season 15! It’s been challenging seasons, and we hope everyone’s been able to attain their best clear times. If you’re ready for more, then first, Season 15 will be ending on the following dates:
 
Western: December 19 (Sun), 23:59 (Server Time, UTC -5)
Asia: December 19 (Sun), 23:59 (Server Time, UTC +9)
 
Season 16 will begin on the following dates:
 
Western: December 20 (Mon), 00:00 (Server Time, UTC -5)
Asia: December 20 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 16, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again in Season 16!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content 12-14 to 12-28

Hey, Chasers!
 
Here is a sneak peek at what’s coming to the game in the next few weeks, so look forward to more details through upcoming announcements
Please note that the aforementioned content may be subject to change. As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[Notice] Possible Delay to Zero’s Birthday Event on 12/9

Hello, Chasers!
 
Unfortunately, due to delays from the iOS review, we wanted to inform you that Zero’s Birthday Event may be postponed.
 
If we are unable to pass the iOS review and update by December 9th, we will inform you of our plans regarding Zero’s Birthday Event in a later announcement on Moot.
 
Once again, we would like to apologize for the inconvenience that the delays to the update may have caused.
 
Thank you.
 
-GrandChase Team

[NOTICE] 12/7/2021 Maintenance Reschedule

Hello Chasers,
 
We have passed Apple’s review and will proceed with the update on 2021-12-10 21:00.
 
Please refer to information below for more details.
 
As we mentioned in a previous announcement, events that were planned to start after the 12/7 update have had their start and end dates and times adjusted, starting after maintenance on December 10th.
 
Also, the Maintenance delay compensation and Burning Time event that were announced will be given and proceeded until 12/13 23:59, each server time.
 
■ Maintenance Schedule
 
2021-12-10 21:00 - 2021-12-11 00:30 (Estimated) (Server Time, UTC+9)
 
■ Affected Event
 
Challenge! Aernasis Hammer Event:
Western: 2021-12-10 (After Maintenance) - 2021-12-20 23:59 (Server Time, UTC-5)
Asia: 2021-12-10 (After Maintenance) - 2021-12-21 09:59 (Server Time, UTC+9)
 
Once again, we want to apologize for the inconvenience this may have caused.
 
Thank you.
-GrandChase Team

[Notice] Zero’s Birthday Event for 12/9

Hello, Chasers!
 
We would like to apologize for being unable to hold Zero’s Birthday Event due to delays in iOS review. T.T
 
We know many of you will feel disappointed about missing out on the birthday party, and while this won’t completely make up for it, we received some pictures from the members of GrandChase who were in attendance!
 
Everyone, please wish Zero a belated but very Happy Birthday!
 
Zero’s Birthday Event rewards will be issued all at once via the mailbox once maintenance ends.
 
[Start of Zero’s Birthday!]
[Zero’s Birthday Party]
■ Compensation
Zero’s Birthday Doll x1
Zero’s Birthday Profile Picture (2021) x1
 
■ Compensation Period
After Maintenance ~ 2021-12-20 23:59:59
※ Compensation is issued only once per account directly to mailbox.
 
Once again, we would like to apologize for the inconvenience due to delays in maintenance.
 
Thank you.
-GrandChase Team

[NOTICE] 12/7/2021 Maintenance Delay Notice

Hello, Chasers.
 
We are almost prepared to go ahead with December 7, 2021 maintenance, however Apple iOS review has been delayed. Therefore, we are forced to delay maintenance while we wait upon the review.
 
We have contacted Apple to expedite this process so that Chasers can return to the smoothest gameplay experience possible in GrandChase. We will provide you with an exact maintenance schedule in a later announcement as soon as we can.
 
Once again, we apologize for any inconvenience this may cause.
 
Thank you.
-GrandChase Team

[NOTICE] Maintenance Operations 12-07-2021

Hello, Chasers!
 
As previously announced, the game will undergo scheduled maintenance on 12/07. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: December 7, 2021 (Tue) 01:00 - 04:00 (Server Time, UTC-5) (Tentative)
Asia: December 7, 2021 (Tue) 15:00 - 18:00 (Server Time, UTC+9) (Tentative)
 
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

[Notice] Shocking Deals for Black Friday

Hello, Chasers!
 
It’s Black Friday, and we’re throwing the doors open on some very special packages! The packages listed below will be offered for special, limited sales in order from November 26, 2021 (Fri) 00:00 to November 29, 2021 (Mon) 23:59.
 
Each package is only available for 1 day! The contents of each package will not be available once their respective sales period is over, so don’t miss out!
 
■ Check out the Black Friday Shocking Daily Deal Packages on the ‘Black Friday’ tab in the Shop UI.
[Black Friday Shocking Daily Deal Day 1: Rare Avatar Package Select Ticket]
※ After you have purchased the Rare Avatar Package Select Ticket, you have until the sales period for this package ends to select the Avatar you want. Otherwise, you will not be able to claim an Avatar, so please make sure to make your selection after purchase within the sales period.
 
[Sales Period]
Western: November 26, 2021 (Fri) 00:00 – November 26, 2021 (Fri) 23:59 (Server Time, UTC-5)
Asia: November 26, 2021 (Fri) 00:00 – November 26, 2021 (Fri) 23:59 (Server Time, UTC+9)
 
[Sale Price]
$17.99 (TWD 590)
[Purchase Limits]
2 times per account
 
[Black Friday Shocking Daily Deal Day 2: Soul Imprint Package]
[Sales Period]
Western: November 27, 2021 (Sat) 00:00 – November 27, 2021 (Sat) 23:59 (Server Time, UTC-5)
Asia: November 27, 2021 (Sat) 00:00 – November 27, 2021 (Sat) 23:59 (Server Time, UTC+9)
 
[Sale Price]
$40.99 (TWD 1,350)
 
[Purchase Limits]
2 times per account
 
[Black Friday Shocking Daily Deal Day 3: Entry Ticket Package]
[Sales Period]
Western: November 28, 2021 (Sun) 00:00 – November 28, 2021 (Sun) 23:59 (Server Time, UTC-5)
Asia: November 28, 2021 (Sun) 00:00 – November 28, 2021 (Sun) 23:59 (Server Time, UTC+9)
 
[Sale Price]
$7.99 (TWD 270)
 
[Purchase Limits]
2 times per account
 
[Black Friday Shocking Daily Deal Day 4: Chaser Cube Package]
[Sales Period]
Western: November 29, 2021 (Mon) 00:00 – November 29, 2021 (Mon) 23:59 (Server Time, UTC-5)
Asia: November 29, 2021 (Mon) 00:00 – November 29, 2021 (Mon) 23:59 (Server Time, UTC+9)
 
[Sale Price]
$7.99
 
[Purchase Limits]
5 times per account
 
Grab these extremely limited-time sales!
 
Chase On!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair in Season 14! It’s been thirteen whole seasons of this challenge, and we hope everyone’s been able to attain their best clear times. If you’re ready for more, then first, Season 14 will be ending on the following dates:
 
Western: November 22 (Sun), 23:59 (Server Time, UTC -5)
Asia: November 22 (Sun), 23:59 (Server Time, UTC +9)
 
Season 15 will begin on the following dates:
 
Western: November 25 (Mon), 00:00 (Server Time, UTC -5)
Asia: November 25 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 14, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again in Season 14!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[Notice] 11/16 Latest Version Release

Hello, Chasers!
 
A new version will be released to fix issues with the display of Berkas’ Lair Damage Mission UI.
 
■ Scheduled Date of Store Distribution
2021-11-16 15:00 (UTC+9)
 
■ Update Version
AOS: 1.47.6
iOS: 1.47.6
 
This update will be released as a forced update. Therefore, users are requested to install the new version from the store.
 
We apologize for the inconvenience this may have caused.
 
Thank you.
-GrandChase Team

[PATCH NOTES] Weaving Connections and Chaining Darkness

Hello, Chasers!
 
Looks like Europa isn’t the only sister who wanted a darker makeover, because Io’s getting an all-new Avatar! Meet the Chains of Darkness Io! Grab this special Avatar on limited special sale, and weave yourself some new memories with your favorite GrandChase Heroes as the Threads of Connection Event returns!
 
※ The updated on November 16th (Tue) will proceed without maintenance.
※ The details below are subject to change before the update is made. If there are any changes, announcements will be made on Moot.
 
■ New Connections Available!
- In this update, you’ll get to see who Nelia, Jin, Amy, Edel, Zero, Lime, Lass, Werner, and Callisto have bonded with, and how they relate to other Heroes!
 
■ SR Rank Hero Io’s Rare Avatar [Chains of Darkness Io] will be on special sale.
※ Special skill animation also included.
- Sale Duration:
Western: November 16, 2021 (Tue) 00:00 – December 13, 2021 (Mon) 23:59 (Server Time, UTC-5)
Asia: November 16, 2021 (Tue) 10:00 – December 14, 2021 (Tue) 09:59 (Server Time, UTC+9)
- Purchase this by going to [Shop] → [Custom Shop] → [Chains of Darkness Io].
- [Chains of Darkness Io] is sold as Avatar only or as a set including Avatar, Profile Icon, and Profile Border.
 
■ Get more threads for the newly added connections through the Threads of Connection Event.
https://moot.us/lounges/401/boards/1908/posts/5429249/event-threaded-bonds
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content 11-16 to 11-30

Hey, Chasers!
 
Here is a sneak peek at what’s coming to the game in the next few weeks, so look forward to more details through upcoming announcements.
Please note that the aforementioned content may be subject to change. As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[NOTICE] 2021-11-09 AOS, iOS Patch Distribution

Hello Chasers!
 
We will be starting to distribute AOS, iOS patch on November 9th, 2021.
 
Patch Distribution Time
 
2021-11-09 20:30 (UTC+9)
 
*Patch Content
 
Corrected issues with some of the image resources
 
Our sincerest apologies for the inconvenience. We recommend that you download the newest patch in a stable network environment to avoid errors or disconnection.
 
Chase On!
-GrandChase Team

[NOTICE] Western Server Daylight Saving End Maintenance Announcement

Hello, Chasers.
 
In response to the end of daylight savings time in North America, maintenance will be held only for Western Server. Please complete all activities prior to the start of Maintenance.
 
Western
 
The in-game time will be delayed by 1 hour due to the adjustment. (Left over expedition time, buff time, etc.)
 
Our apologies for the inconvenience.
-GrandChase Team

[NOTICE] Maintenance Operations 11-09-2021

Hello, Chasers!
 
As previously announced, the game will undergo scheduled maintenance on 11/09. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: November 9, 2021 (Tue) 01:00 - 04:00 (Server Time, UTC-5) (Tentative)
Asia: November 9, 2021 (Tue) 15:00 - 18:00 (Server Time, UTC+9) (Tentative)
 
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

[NOTICE] Temporary Content Restriction: Dimensional Chasm

Hello Chasers,
 
During the upcoming update on November 9th, Dimensional Chasm will go under some changes, including the number of bosses and rewards.
 
In anticipation of this update, we will temporarily restrict access to [Dimensional Chasm] content between the following times:
 
Western: November 8, 2021 (Mon) 00:00 – November 9, 2021 (Tue) After Maintenance (Server Time, UTC-5)
Asia: November 8, 2021 (Mon) 00:00 – November 9, 2021 (Tue) After Maintenance (Server Time, UTC+9)
 
Dimensional Chasm will be available as before once the maintenance is over.
 
Thank you.
-GrandChase Team

[NOTICE] Temporary Content Restriction: PVP

Hello Chasers,
 
We know that everyone’s battled their hearts out this season, so pat yourselves on the back for all your successes! However, the Arena appears to have been leveled to dust with all the fighting it’s witnessed, so we’ll need a bit of time to spruce it back up.
 
The current season of PVP will come to an end. A new season of PVP will begin after the update.
 
As such, entry into PVP will be temporarily restricted beginning the following dates:
 
Western: November 8th (Mon) 19:00 (UTC-5) until end of maintenance.
Asia: November 9th (Tue) 09:00 (UTC+9) until end of maintenance.
 
Rankings will be locked in during update and season rewards will be issued to you after the maintenance is over.
Please keep the details above in mind and we apologize in advance for any inconvenience this may cause.
 
Thank you.
 
Chase on!
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair in Season 13! It’s been thirteen whole seasons of this challenge, and we hope everyone’s been able to attain their best clear times. If you’re ready for more, then first, Season 13 will be ending on the following dates:
 
Western: October 24 (Sun), 23:59 (Server Time, UTC -4)
Asia: October 24 (Sun), 23:59 (Server Time, UTC +9)
 
Season 14 will begin on the following dates:
 
Western: October 25 (Mon), 00:00 (Server Time, UTC -4)
Asia: October 25 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 14, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again in Season 14!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[NOTICE] Callisto Pre-Registration Rewards

Hello, Chasers!
 
Firstly, we’d like to thank everyone from the bottom of our hearts for your continued support of GrandChase. Secondly, everyone who pre-registered for Callisto will be able to use the pre-registration code on October 19, 2021.
 
Please see below for further details.
 
[SR Callisto Update Pre-Registration Reward]
■ Reward Duration:
Western: October 19, 2021 (Tue) 00:00 – November 8, 2021 (Mon) 23:59 (Server Time, UTC-4)
Asia: October 19, 2021 (Tue) 10:00 – November 8, 2021 (Mon) 23:59 (Server Time, UTC+9)
 
■ Rewards to: Callisto Pre-Registration participants
■ Reward Item: SR 5-Star 'Callisto' x1
If you haven’t pre-registered yet, you can still go to the pre-registration page linked below to participate.
※Pre-Registration Period:
Western: October 4, 2021 21:00 (UTC-4) - October 25, 2021 20:59 (UTC-4)
Asia: October 5, 2021 10:00 (UTC+9) - October 26, 2021 09:59 (UTC+9)
▶https://en.grandchase.net/callisto/
Login, then select Option.
Press the question mark next to Account Info. Enter the coupon code then tap “Click” to receive the reward!
Please note!
• Make sure that you pre-registered for the same server you are entering the code for. (Rewards will not be issued if these servers don’t match.)
 
You’ve got another angel on your side now, Chasers, soar through that battlefield and win!
 
Chase On!
-GrandChase Team

[NOTICE] 2021-10-15 AOS, iOS Patch Distribution

Hello Chasers!
 
We will be starting to distribute AOS, iOS patch on October 15th, 2021.
 
Patch Distribution Time
 
2021-10-15 14:00 (UTC+9)
 
*Patch Content
 
Corrected issues with some of the image resources
 
Our sincerest apologies for the inconvenience. We recommend that you download the newest patch in a stable network environment to avoid errors or disconnection.
 
Chase On!
-GrandChase Team

[Notice] Upcoming Content

Hey, Chasers!
 
Here is a sneak peek at what’s coming to the game in the next few weeks, so look forward to more details through upcoming announcements.
Please note that the aforementioned content may be subject to change. As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[NOTICE] Maintenance Operations 10-12-2021

Hello, Chasers!
 
As previously announced, the game will undergo scheduled maintenance on 10/12. We do recommend finishing all activities as early as possible. Please see below for the start times for your respective servers:
 
Western: October 12, 2021 (Tue) 01:00 - 05:30 (Server Time, UTC-4) (Tentative)
Asia: October 12, 2021 (Tue) 14:00 - 18:30 (Server Time, UTC+9) (Tentative)
 
We recommend checking on Moot regularly for announcements regarding any further changes.
 
Thank you for your patience and continued support of the game.
-GrandChase Team

[Notice] 10/8 Temporary Maintenance

Hello, Chasers!
 
Temporary maintenance for Asia and Western Servers has been completed.
As a token of appreciation for your patience, we have prepared some compensation as listed below.
 
■ Maintenance Compensation Period
2021-10-08 15:20 - 2021-10-09 16:00 (Server Time, UTC+9)
 
■ Compensation Items
Energy x200
Hero EXP Booster 1 Hour x2
Gold Booster 1 Hour x2
 
※ Login during the compensation period to have the compensation sent directly to your mailbox. Compensation items will not be sent to the mailbox once the compensation period is over.
※ Compensation items sent to the mailbox will be available for 7 days. Please claim them before they expire. Expired items cannot be claimed.
 
Once again, we want to apologize for the inconvenience this may have caused.
We will try our best to keep providing you with the best gameplay experience possible.
 
Thank you.
- GrandChase Team

[Notice] 10/8 Temporary Maintenance

Hello, Chasers!
 
We will hold temporary maintenance to address server stability.
After maintenance, there will be a new patch distributed for AOS and iOS. We advise that you finish in-game activities before maintenance begins.
 
■ Maintenance Period
Western: October 8, 2021 01:00 - 02:40 (Server Time, UTC-4) (Tentative)
Asia: October 8, 2021 14:00 - 15:40 (Server Time, UTC+9) (Tentative)
 
■ Patch Distribution Schedule
October 8, 2021 14:00 (Server Time, UTC+9) (Tentative)
 
We apologize for any inconvenience this may cause.
 
Thank you.
-GrandChase Team

[NOTICE] Berkas’ Lair Seasonal Progression

Hello, Chasers!
 
We hope you all enjoyed challenging Berkas’ Lair in Season 12! Twelve seasons of this challenge, and everyone’s raring to face the next one head on? Very well, then, this season will be ending on the following dates:
 
Western: September 26 (Sun), 23:59 (Server Time, UTC -4)
Asia: September 26 (Sun), 23:59 (Server Time, UTC +9)
 
Season 13 will begin on the following dates:
 
Western: September 27 (Mon), 00:00 (Server Time, UTC -4)
Asia: September 27 (Mon), 00:00 (Server Time, UTC +9)
 
Seasonal Heroes and Mission Rewards will change for Season 13, and Ranking Rewards will be reset as well! The Iron Dragon’s challenge awaits you once more, Chasers. Do your best again in Season 13!
 
Be sure to get your best clear times before the above dates!
 
Chase On!
-GrandChase Team

[Notice] 9/16 End of Temporary Maintenance & Compensation

Hello, Chasers!
 
Asia and Western Server Temporary Maintenance has been completed.
As a token of apology and gratitude for your patience, we have prepared some compensation as listed below.
 
■ Maintenance Reward Period
Asia: September 16, 2021 after Maintenance - September 17, 2021 16:00 (Server Time, UTC+9)
Western: September 16, 2021 after Maintenance - September 17, 2021 03:00 (Server Time, UTC-4)
 
■ Compensation Items
Energy x 200
Hero EXP Booster 1 Hour x2
Gold Booster 1 Hour x2
 
※ Login during the compensation period to have the compensation sent directly to your mailbox. Compensation items will not be sent to the mailbox once the compensation period is over.
※ Compensation items sent to the mailbox will be available for 7 days. Please claim them before they expire. Expired items cannot be claimed.
 
Once again, we want to apologize for the inconvenience this may have caused.
We will try our best to keep providing you with the best gameplay experience possible.
 
Thank you.

[Notice] 9/16 Temporary Maintenance for Latest Version Update

Hello, Chasers!
 
We will hold temporary maintenance to fix issues regarding Attack Team reset that occurred after the 9/14 update.
 
There will be a forced update to new AOS and iOS versions for respective devices as part of this maintenance. We advise you finish your in-game activities before maintenance starts.
 
■ Maintenance Period
Western: 2021-09-16 01:00 ~ 2021-09-16 03:30 (Server Time, UTC+9)
Asia: 2021-09-16 14:00 ~ 2021-09-16 16:30 (Server Time, UTC+9)
 
■ Scheduled Date of Store Distribution
2021-09-16 14:10 (UTC+9)
 
■ Update Version
AOS: 1.45.6
iOS: 1.45.6
 
We apologize for the inconvenience this may cause.
 
Thank you.

[Notice] Upcoming Content

Hey, Chasers!
 
Here is a sneak peek at what’s coming to the game in the next few weeks, so look forward to more details through upcoming announcements.
Please note that the aforementioned content may be subject to change. As always, please keep an eye out for more announcements on Moot!
 
Chase On!
-GrandChase Team

[NOTICE] Attack Team Reset after 2021-09-14 Maintenance

Hello Chasers!
 
We would like to inform users that we have noticed an issue of Attack Team Reset regarding the updated version on September 14, 2021.
 
You may need to re-set all Attack Teams after the September 14 Maintenance.
 
We apologize for the inconvenience that has occurred. and we have prepared some rewards in compensation for this matter.
 
Please look at the details below for more on the rewards.
 
■ Reward Period
Western: 2021-09-14 08:00 ~ 2021-09-26 23:59 (Server Time, UTC-4)
Asia: 2021-09-14 21:00 ~ 2021-09-26 23:59 (Server Time, UTC+9)
 
■ Reward Items
 
Gem x1000
 
※ For users who use both AOS and iOS devices, we recommend to not swap devices when playing for now. Changing OS will reset attack team setting when logging in.
 
※ Login during the reward period to have the rewards sent directly to your mailbox. Reward items will not be sent to the mailbox once the reward period is over.
 
※ Rewards sent to the mailbox will be available for 7 days. Please claim them before they expire. Expired items cannot be claimed.
 
We will try our best to find the cause of the issue and will post further notice when the issue is resolved.
 
Again, our sincerest apologies for the inconvenience this may have caused. Please rest assured that we will resolve this at the soonest possible time.
 
Thank you.
- GrandChase Team