Hello my Lord, If you experience any inconvenience in regards to playing games, you can resolve them with the following directions. Solution.1 If you write a post along with the form on the [Q&A] board regarding the problem you are experiencing, GM can check and take direct action. Form: 1. In-game nickname : 2. Server number/name : 3. Problem : Solution.2 If you send an e-mail in accordance with the form below, the "Chaplingame Customer Service" will check and reply to you about the action. email@example.com Form: Mail Title: Help Kingdoms M! Mail content: 1. In-game nickname : 2. Server number/name : 3. Problem Thanks for playing our game!