Terms of Service
Terms of Service(Last updated in Jan 2020)
If you reside outside of the Republic of Korea, these terms of this agreement ("Terms of Service") bind the relationship between you and MAST Games regarding your play or use of, or participation in, MAST Games mobile games ("Games") and related services and game support applications, including, without limitation, Every MAST Games App or other game related applications ("Application” or "Applications”), MAST Games-branded websites (“Websites”), online communities for Games or social network services offered platform for Games (collectively, the "Services").
MAST Games reserves the right to revise, at our discretion, any portion of the MAST Games Policy or these Terms of Service at any time by posting or displaying the revised MAST Games Policy or Terms of Service within and/or on the Games, or any of the Websites. You will be deemed to have accepted such revisions by continuing to use the Services. Except as otherwise stated, any such revisions will be automatically taken into effect 30 calendar days after they are initially posted or displayed.
1.1. THESE TERMS CREATE A LEGALLY BINDING AGREEMENT between you ("User" or "you") and MAST Games in relation to the Services.
1.2. Eligibility of User Natural persons as opposed to any kinds of legal entities shall have the right to create an account. By accessing, using and/or submitting content or messages to or through our Services, you represent and agree that you have the legal capacity to agree to accept the Terms of Service in the jurisdiction where you reside. If you are legally incompetent or are under the age of 13 or less, your use of our Services may be limited unless we obtain a consent from your legal guardian or parent.
1.3. Parental Control Information: Parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to materials that are harmful to minors. Information on such protection is available at sites such as www.getnetwise.org. The preceding website is provided for information purposes only, and MAST Games is not affiliated with www.getnetwise.org. This is not intended as an endorsement of www.getnetwise.org's site, services, or policies.
2. About Accessing and Using Our Services
2.1. Limited License: Subject to your agreement and complete compliance with the Terms of Service, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable limited license to access and use our Services for your own personal and non-commercial use. You agree not to use our Services for anything else.
2.2. Revocation of Limited License, Change of Services: We reserve the right to revoke the limited license granted to you herein in our sole and absolute discretion. We may also, in our sole and absolute discretion, limit or terminate your right to access or use our Services or part thereof, maintain or delete your account and any items associated therewith, including but not limited to any Virtual Money or Virtual Goods (as defined below), without any liability to you. YOU UNDERSTAND AND AGREE THAT YOU WILL NOT BE COMPENSATED UNDER ANY CIRCUMSTANCES FOR ANY VIRTUAL MONEY, VIRTUAL GOODS, ANYTHING ELSE ASSOCIATED WITH YOUR ACCOUNT, OR FOR ANY OTHER REASON WHATSOEVER, REGARDLESS OF WHETHER YOU ARE BARRED FROM ACCESS TO THEM AS A RESULT OF REVOCATION OF THE LIMITED LICENSE OR CHANGE OF OUR SERVICES.
In addition, we reserve the right to change all or part of our Services without any liability to you, at any time without any prior notice to you. Without limiting the generality of our rights reserved in the foregoing, we may modify our Services: (a) for technical reasons (such as technical difficulties experienced by us or on the internet); (b) to allow us to improve user experience; (c) where we have legal reasons for doing so (including privacy or other legal objections to the content or conduct of our Services); (d) because it no longer makes business sense for us to provide the relevant Service; or (e) because we have altered the Services we provide.
2.3. System Outage: There may also be times when our Services or any part thereof are not available for technical or maintenance related reasons, whether on a scheduled or unscheduled basis. You agree that MAST Games has no responsibility and is not liable for unavailability of the Services or any part thereof, any loss of materials, data, transactions or any other information or materials caused by such system outages, or other losses whatsoever resulting from such system outages.
2.4. Game Rules: The specific game rules, scoring rules, controls and guidelines for each Services can be found within the Service itself. Such rules, scoring rules, controls and guidelines form part of the Terms of Service and you agree that you shall comply with them in respect of each individual Service which you choose to access and/or play.
2.5. Third Party Charges: You are responsible for the internet connection and/or mobile charges that you may incur for playing the Games or using the Services. You should ask your mobile operator if you are unsure what these charges will be, before you play or use the Services. In addition, we are not responsible or liable to you for any credit card or bank-related charges and fees related to your transactions in relation to the use of the Services.
2.6. Equipment/ Internet: You are also responsible for obtaining and maintaining computer hardware, mobile phone device, communication device, equipment, operating system, data connection and services necessary for using the Service under your own responsibility and at your own expense.
3.1. Guest Account: If you use the Services without creating a MAST Games account, we will create and assign to your device an identifier that is similar to an account number ("Guest Accounts")
PLEASE KEEP IN MIND THAT YOU MAY NOT RECEIVE CUSTOMER SUPPORT OR MAY NOT USE VIRTUAL MONEY OR VIRTUAL GOODS FOR WHICH YOU HAVE PAID IF YOU CHANGE YOUR MOBILE DEVICE WITHOUT CREATING A MAST Games ACCOUNT.
3.2. SNS Account: You may allow our Services to interact with a third party social network or platform, which will provide data about you to us. If you choose to connect to one of our Websites or Applications through a third-party social network such as Facebook or Game Center (for iOS devices), we may collect personal Information from your profile on such third-party social networks, such as your name, username, and photograph.You should ensure that you read their terms of service and privacy policies to understand how they treat your data and what data they might share with us.
3.3. Responsibility of Account User: YOU ARE SOLELY AND FULLY RESPONSIBLE FOR KEEPING YOUR LOGIN DETAILS CONFIDENTIAL AND ALL USES OF YOUR ACCOUNT, INCLUDING ANY AND ALL ACTIVITIES THAT ARE CONDUCTED THROUGH THE USE OF YOUR LOGIN DETAILS, WHETHER NOT AUTHORIZED BY YOU. You may not use anyone else's account or permit others to use your account at any time. You acknowledge and agree to accept full responsibility for all fees and purchases made through your account (including any unauthorized purchases) and agree to fully compensate us for any loss or harm that may result. MAST Games will not be responsible to you for any losses resulting from unauthorized access or use of your account, whether fraudulently or otherwise.
3.4. Termination of Inactive Account: WE RESERVE THE RIGHT TO TERMINATE YOUR ACCOUNT WITHOUT ANY NOTICE if your account has not been accessed for more than 180 days. In such event, you will no longer be able to access and/or use the Services using the terminated account. Any Virtual Money and/or Virtual Goods associated with the terminated account will also be deleted, and no refund will be offered to you merchandise such Virtual Money or Virtual Goods deleted.
3.5. Effect of Account Termination: You understand that if you delete your account, or if we terminate and/or delete your account in accordance with the Terms of Service, you may lose access to any data previously associated with your account (including, without limitation, the level or score you have reached in our Services and any Virtual Money or Virtual Goods associated with your account).
4. Virtual Goods and Virtual Money
4.1. Our Services may include fictional currencies such as coins, gold coins and points ("Virtual Money") and virtual items or services for use with our Services ("Virtual Goods"). You can buy Virtual Money from us for real money if you are a legal adult in your country of residence. If you are a legal adult in your country of residence, you may also be able to buy Virtual Goods for real money and/or other credits. You agree that you will only purchase Virtual Money and/or Virtual Goods from us or a third party store used by us, and not from any third party. We reserve the right to charge fees for the right to access or use Virtual Money or Virtual Goods, and we revise the perceived value or pricing for any Virtual Money or Virtual Goods. We may also decide to distribute Virtual Money or Virtual Goods without charge, at our sole discretion.
4.2. You do not own Virtual Goods or Virtual Money but instead you purchase a limited personal revocable license to use Virtual Goods or Virtual Money exclusively within the Services - any balance of Virtual Goods or Virtual Money does not reflect any cash or stored value. You have no other rights, title or ownership with respect to Virtual Money or Virtual Goods. YOU ACKNOWLEDGE AND AGREE THAT VIRTUAL MONEY OR VIRTUAL GOODS HAVE NO CASH VALUE AND CAN NEVER BE EXCHANGED FOR REAL MONEY, GOODS OR SERVICES FROM US OR ANYONE ELSE.
4.3. You agree that all sales of Virtual Money and Virtual Goods are final and that we will not refund any transaction once it has been made. A license to use Virtual Goods or Virtual Money is granted immediately when your purchase is complete. The performance of our Services begins and completes promptly, and therefore your right of withdrawal is lost at this point.
4.4. We reserve the right to control, regulate, change or remove any Virtual Money or Virtual Goods in our sole discretion and without any liability to you.
4.5. We prohibit and do not recognize any purported transfers of Virtual Money or Virtual Goods effectuated outside of our Services, or the purported sale, gift or trade in the “real world” of anything that appears or originates in our Services, unless expressly authorized by us. Any such transfer or attempted transfer is prohibited and void, and may subject your account to termination.
4.6. We may offer various subscription plans for Games, purchasing of virtual items or virtual currencies via various platforms, such as Apple or Google.
- Your payment shall be made in accordance with the payment policy of the platform of your use. You may change the payment methods.
- Information regarding service or items you are purchasing, payment plan (including yearly or monthly plans), subscription period, expiration date, and subscription cancellation will be provided to you prior to making your payment.
- Information regarding renewal of your subscription will be provided to you 24 hours before the end of your subscription period, and shall be automatically renewed unless you expressly cancel the renewal. Please be advised that the renewal fee will be automatically charged to you upon renewal of subscription period.
- You are able to cancel the auto renewal via your account management feature of your platform of use.
- You shall remain responsible and liable for any and all purchases and pre-orders you have made during the subscription period, even if you cancel your subscription.
5. User Conduct and Content
5.1. You must comply with the laws that apply to you in the location from which you access our Services. If any laws applicable to you restrict or prohibit you from using our Services, you must comply with those legal restrictions or, if applicable, stop accessing, using and/or playing our Services.
5.2. You represent that all the information you provide to us while accessing and/or using our Services is and shall remain true, accurate and complete at all times.
5.3. Information, data, software, sound, photographs, graphics, video, tags, or other materials may be sent, uploaded, communicated, transmitted or otherwise made available via our Services, including through third party platforms, by you or another user ("Content”). Such Content may be redistributed by us or others through the Services or through third party platforms. You understand and agree that all Content that you may post or transmit when using our Services, whether publicly posted or privately sent, is the sole responsibility of the person that sent the Content. For the avoidance of doubt, you, not us, are entirely responsible for all Content that you may upload, communicate, transmit or otherwise make available via our Services.
5.4. You agree not to upload, communicate, transmit or otherwise make available any Content (a) that is or could reasonably be viewed as unlawful, harmful, harassing, defamatory, libelous, obscene or otherwise objectionable; (b) that is or could reasonably be viewed as invasive of another's privacy; (c) that is likely to, or could reasonably be viewed as likely to incite violence or racial or ethnic hatred; (d) which you do not have a right to make available lawfully (such as inside information, information which belongs to someone else or confidential information); (e) which infringes any intellectual property rights or other proprietary rights of others; (f) which consists of any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or any other form of solicitation; or (g) which contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
5.5. You agree that you will not: (a) use our Services to harm anyone or to cause offence to or harass any person; (b) use another person or entity's email address in order to sign up to use our Services; (c) use our Services for fraudulent or abusive purposes (including, without limitation, by using our Services to impersonate any person or entity, or otherwise misrepresent your affiliation with a person, entity or our Services); (d) disguise, anonymize or hide your IP address or the source of any Content that you may upload; (e) use our Services for any commercial or business purpose or for the benefit of any third party or to send unsolicited communications; (f) remove or amend any proprietary notices or other ownership information from our Services; (g) interfere with or disrupt our Services or servers or networks that provide our Services; (h) attempt to decompile, reverse engineer, disassemble or hack any of our Services, or to defeat or overcome any of our encryption technologies or security measures or data transmitted, processed or stored by us; (i) harvest, scrape or collect any information about or regarding other people that use our Services, including, but not limited to any personal data or information (including by uploading anything that collects information including but not limited to 'pixel tags' cookies, graphics interchange formats ('gifs') or similar items that are sometimes also referred to as 'spyware' or 'pcms' (passive collection mechanisms); (j) sell, transfer or try to sell or transfer an account with us or any part of an account including any Virtual Money or Virtual Goods; (k) disrupt the normal flow of a Service or otherwise act in a manner that is likely to negatively affect other players' ability to compete fairly when playing our Services, or engaging in real time exchanges; (l) disobey any requirements or regulations of networks connected to our Services; (m) use our Services in violation of any applicable law or regulation; (n) use our Services to cheat or design or assist in cheating (for example, by using automated means or third party software to play), or to otherwise circumvent technological measures designed to control access to, or elements of our Services, or to do anything else that a reasonable person is likely to believe is not within the spirit of fair play or these terms; or (o) use our Services in any other way not permitted by the Terms of Service.
5.6. We do not control the Content posted on our Services by other people and therefore we do not guarantee the accuracy, integrity or quality of such Content. You understand that when using our Services, you may be exposed to Content that you may consider offensive, indecent or objectionable. Under no circumstances will we be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any losses or harm of any kind resulting from the use of any Content posted, emailed, transmitted or otherwise made available via our Services.
5.7. We have the right to remove uploaded Content from our Services if we decide in our sole discretion that it results in or from a breach of any part of the Terms of Service, or that it may bring us or our Services into disrepute. However, you acknowledge that we do not actively monitor Content that is contributed by people that play our Services and we make no undertaking to do so.
5.8. You are solely responsible for your interactions with other users of our Services.
6. Using our Services against opponents
6.1. Some of our Services allow you to compete with or against another User. You may be able to choose to (i) play against another User whom we select for you, or (ii) play against one of your contacts from a social network (such as Facebook) or other third party platform that you have allowed our Services to access and interact with. Some of the Services may also allow you to search for your friends (for example, by your friend's email address). We may also display the display names of your past opponents so that you can easily find them to play again.
6.2. When we select an opponent for you, we may either select at random or use such criteria as we see fit to select your opponent (for example, your past scores or level you have reached in the Service).
6.3. By accessing and/or using our Services which allow you to use against an opponent, you agree to your display name, scores, and other related details being displayed to other Users. You also understand and agree that other Users may find you by searching for you with your email address. Please note that we will only show your display name publicly, and not your email address; another User must know your email address themselves in order to search for you.
6.4. You will be able to connect your third party platform accounts to our community services in accordance with MAST Games Policy, as we desire to promote friendship among Users of our Services by allowing Users to interact and transfer information freely with others. Our community services may be interlinked with third party platforms as you register your third party platform account as an account for our community services, and therefore, our community services may not be normally provided if you no longer qualify for such third party platform service or withdraw from such platform. MAST Games Policy may include rules for managing our community services that govern your activity in connection to our community services, support the rights of Users and/or others and enhance sound culture for the community services we provide.
You acknowledge and agree that your communications with other Users via the community services are public and not private communications, and that you have no expectation of privacy concerning your use of the community services. You acknowledge that any personal information that you communicate via the community services may be seen and used by others and may result in unsolicited communications. MAST Games strongly encourages you not to disclose any personal information about yourself in your communications via the community services. We are not responsible for any errors or omissions in articles or postings, for hyperlinks embedded in submissions or for any results obtained from the use of any such statements or information. Under no circumstances will MAST Games or its affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on the submissions or on any information or materials obtained through the Websites, Services, or any third party platform. We have no obligation to monitor the Websites, Services, any third party platform, or the community services, or any submissions or other materials that you or other third persons or parties transmit or post on the Websites, in the Services, on any third party platform, or in the community services.
7.1. We reserve the right to suspend or terminate your access to our Services (including by deleting your account) and revoke your limited license granted herein, with or without prior notice to you, at any time for any reason or for no reason. In such event, MAST Games is not required to provide refunds, benefits or other compensation to Users in connection with such discontinued elements of the Services.
7.2. Without limiting the generality of Section 7.1, if we believe that you are in material breach of the Terms of Service (including by repeated minor breaches), we may terminate and delete your account without warning. We may also terminate or suspend your account for any other reason that we in our sole discretion determine appropriate. For the purposes herein, any breach of Sections 5.4 or 5.5 shall be deemed to constitute material breaches of the Terms of Service subject to immediate termination of your account and access to our Services.
7.3. You agree to compensate us for all losses, harm, claims and expenses that may arise from any of your breaches of the Terms of Service.
8. SMS Notifications, Push Notifications & Local Notifications
We may send local or push notifications to your mobile device to make you aware of game updates, promotional events, new game information and other relevant messages regarding the game service. You can manage push notifications from the "options" or "settings" page within the relevant Game.
9. Disclaimer and Release
9.1. Disclaimer of Warranties: THE SERVICES, INCLUDING WITHOUT LIMITATION ANY CONTENT, INFORMATION OR SERVICES OBTAINED OR AVAILABLE THROUGH THE WEBSITES OR ANY THIRD PARTY PLATFORM, ARE PROVIDED "AS IS" AND WITH NO REPRESENTATION OF WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES THAT MAY ARISE FROM A COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE. YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICES.
TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE, OUR AFFILIATES AND OUR SPONSORS ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THE SERVICES, CONTENT OR INFORMATION CONTAINED WITHIN THE SERVICES AND/OR ANY WEBSITES.
Although we attempt to ensure the integrity and accurateness of the Services, we make no guarantees whatsoever as to the correctness or accuracy of the Services, or that your use of the Services will be uninterrupted, error-free, or secure, or that errors or defects will be corrected, or that the Services, the server(s) on which the Services are hosted, are free of viruses or other harmful components. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action.
9.2. Statute of Limitation: Any claim or cause of action arising out of or related to use of the Services, including any Services or information available through third party platforms, or the Terms of Service must be filed within 1 year after such claim or cause or action arose regardless of any statute or law to the contrary. In the event any such claim or cause of action is not filed within such 1 year period, such claim or cause of action are forever barred.
9.3. Member Disputes: You are solely responsible for your interactions with other Users of the Services. We may, at its sole discretion, attempt to mediate disputes between Users. We are not responsible and expressly disclaim any liability for any transactions administered by a third party payment service provider and/or store.
9.4. Limitation of Liability: YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES IS TO STOP USING THE SERVICES. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL BE THE TOTAL AMOUNT PAID BY YOU IN THE 100 DAY PERIOD ENDING ON THE DATE OF YOUR CLAIM.
10. Intellectual property
10.1. You acknowledge that all copyright, trademarks, and other intellectual property rights in and relating to our Services (other than Content which is contributed and owned by Users) is owned by or licensed to us.
10.2. All pages within the Websites and any material made available through the Services are the property of MAST Games and/or its affiliates. The Websites and Services are protected by federal and international copyright and trademark laws. You must not copy, distribute, make available to the public or create any derivative work from our Services or any part of our Services unless we have first agreed to this in writing. All rights not expressly granted by the Terms of Service are reserved by MAST Games.
10.3. In particular, and without limiting the application of paragraph 10.2, you must not make available any cheats or technological measures designed to control access to, or elements of, our Services, including providing access to any Virtual Money and/or Virtual Goods, whether on a free of charge basis or otherwise.
10.4. The trademarks, trade names, trade dress, logos, and service marks displayed in the Services or any third party platform are the registered and/or unregistered trademarks of MAST Games. All other trademarks, service marks and logs used in the Services are the trademarks, service marks or logos of their respective owners.
10.5. By submitting Content via our Services you: (a) are representing that you are fully entitled to do so; (b) grant us and our designees a worldwide, non-exclusive, sublicensable, assignable, royalty-free, perpetual, irrevocable right to use, reproduce, distribute, edit, adapt, modify, host, store, publish, create derivative works of, publicly perform, display, market, advertise and sell your Content and any derivative works we may create from it, in any and all media (whether it exists now or in the future), for any purpose, in perpetuity, without any payment to you; (c) acknowledge that you may have what are known as "moral rights" in the Content (for example the right to be named as the creator of your entry and the right not to have work subjected to derogatory treatment), and agree to waive any such moral rights you may have in the Content; and (d) agree that we have no obligation to monitor or protect your rights in any Content that you may submit to us, but you do give us the right to enforce your rights in that Content if we want to, including but not limited to taking legal action (at our cost) on your behalf.
10.6. You must not copy, distribute, make available to the public or create any derivative work from any Content belonging to any other User of our Services.
10.7. Notice and Procedure for Making Claims of Copyright or Intellectual Property Infringement. If you believe in good faith that materials hosted by us infringe your intellectual property rights, then please contact us by accessing the Customer Center in our Services and provide the following information:
(a) a description of the intellectual property rights in reasonably sufficient details and an explanation as to how they have been infringed;
(b) a description of the infringing material and where the infringing material is located;
(c) your address, phone number and email address at which we can contact you;
(d) a statement by you, made under penalty of perjury, that (i) you have a good-faith belief that the disputed use of material in which you own intellectual property rights is not authorized, and (ii) the information that you are providing is accurate, correct, and that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; and
(e) a physical or electronic signature of the person authorized to act on behalf of the owner of the exclusive right that has allegedly been infringed.
The notice of your claim may also be submitted in writing to our designated agent as follows:
911-912, 140 Suyeonggangbyeon-daero U-dong Haeundae-gu Busan, Korea
11.3. You acknowledge that the Websites and Services may not be private or secure, and we may no guarantees whatsoever. You are responsible for taking necessary and appropriate precautions and security measures best suited for your use of the Services.
We may provide links to third party websites or services within our Services solely as a convenience to you. You understand that we do not control any content, goods or services by such third party. We do not make any representations or warranties whatsoever about any other website that you may access through our Services, and we do not endorse the same. Access and use of the linked site or services is solely at your own risk and responsibility, and you acknowledge and agree that we are not responsible or liable to you, directly or indirectly, for any losses or harm caused by your use of the linked website or services, and any contents, information, advertisement, or other links therein.
You may not transfer or assign any of the rights or licenses granted to you hereunder without our prior written consent therefore. However, we may transfer or assign all or a part of our rights or responsibilities under the Terms of Service to someone else without obtaining your consent and without any restriction.
15. Non-excluded liabilities
Notwithstanding Section 9, nothing in the Terms of Service limits our liability for fraud, willful injury or violation of law, or any other liability which may not by law be excluded.
You agree to indemnify, defend and hold harmless MAST Games, its officers, directors, affiliates, parents, subsidiaries, partners, employees, consultants, representatives, and agents from and against any and all liabilities, claims, losses, damages, expenses, and costs (including reasonable attorneys' fees and court costs) that may arise from any breach by you of the Terms of Service, your access to and use of the Services.
17. Entire agreement
The Terms of Service sets out the entire agreement between you and us relating to the subject matter herein, and they supersede and replace any and all earlier agreements and understandings between you and us. A person who is not a party to the Terms of Service has no right to rely upon or enforce any part of the Terms of Service.
If any part of the Terms of Service is held to be unlawful, void or unenforceable under any applicable local laws or by an applicable court, that provision shall be severed, and the remainder of the Terms of Service shall remain valid and enforceable.
20. Waivers of Our Rights
Our failure or delay to exercise or enforce any of our rights under the Terms of Service does not waive our right to enforce such right. Any waiver of such rights shall only be effective if it is in writing and signed by us.
21. Governing Law
The Terms of Service are governed by and construed in accordance with the laws of the Republic of Korea without regard to its conflict of law provisions. You and MAST Games hereby agree that any and all claims, causes of action or disputes (regardless of theory) arising out of or relating to the Terms of Service or the relationship between you and MAST Games, shall be brought exclusively to the Seoul Central District Court in the Republic of Korea.
22. Dispute Resolution
If you have any claim arising out of the Terms of Service against us, we strongly encourage you to contact our customer support team to seek a resolution. If both parties fail to reach a settlement within 30 calendar days after the first contact occurs, either party may refer such a dispute to the Korean Commercial Arbitration Board in accordance with the Arbitration Rules of the Korean Commercial Arbitration Board. The arbitration is to be conducted before a single arbitrator whom the parties jointly select. If the parties are unable to agree upon an arbitrator, either party may request the Korean Arbitration Association to select the arbitrator.
The provisions of Sections 2.2, 2.3, 2.5, 3, 4, 5.3, 7, 9, 10, 16, 17, 18, 19, 20, and 21, 22, and all representations by you hereunder, will survive any termination of the Terms of Service.
24. Questions about the Terms of Service
If you have any questions about the Terms of Service or our Services, you may contact us via customer center provided within the Services, or at:
1. What information do we collect from you?
We may collect and process the following data about you:
Personally Identifiable Information: This refers to information that tells us the specifics about who you are. When you engage in certain activities while using our Services, such as registering a user account, downloading and installing Application(s), playing Game(s), purchasing Virtual Money or Virtual Goods, sending and/or uploading a user Content, entering a sweepstakes or contest, registering or participating in an event or promotion, or sending us feedback, we may ask you to provide certain information about yourself. It is completely optional for you to engage in these activities. If you choose to engage in these activities, however, we may ask that you provide us with personal information. Such information may include but not limited to your first and last name, username, mailing address, e-mail address, telephone number, credit card or other payment information.
Usage Information: We collect details of your use of our Services and the resources that you access. Such usage information may include information about how and when you access or use our Services (such as Games accessed, game score, pages visited, purchase and use of Virtual Money and/or Virtual Goods, the details of your purchases, and your game play).
Interaction and Communications among Users: We collect information about (i) your interaction with other users (for example, invite, gift, sharing of your rank or level, screen-shots, etc.) and (ii) your communication and interaction with your contacts through social media outlets (including, social network services, messengers, chats and any other services which has social features like inviting friends and sharing information with friends).
Technical Information: We collect general technical data pertaining to you (such as information about the device you use to access our Services, IP address, telephone number assigned and associated with your device, operating system, browser type, device identifier, advertising ID, locale, and other system information).
User Communication with MAST Games. If you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence.
Information We Collect from Third Parties: We receive information about you from third parties (i) when you purchase our games or download Application from another party, such as Google Play, Apple App store, (ii) when you choose to sign in to our Website or Application using a third-party social network account (such as Facebook or Game Center). The information we receive from such third parties may include your name, user name, photographs, and other biographic information, and device identifier, network service account number assigned by such third party, and Game usage data. You should review the terms of service and privacy policies of such third parties and understand how they treat your data and what data they might share with us.
Payment: When you purchase our products or services through third party platforms (such as Apple App Store, Google Play Store), you will be required to provide certain payment and billing information directly to such third party platforms, and we do not collect or store any payment information from you.
2. How do we use the information collected?
We may use the information collected from you for a variety of purposes, primarily, relating to providing our Services and information about our Services. We may also use the information for such other purpose as otherwise allowed by law. For example, we (or a supplier or our affiliate company acting on our behalf and only under our instructions) may use your personal information, including personally identifiable information, for such purposes, including but not limited to:
(a) contacting you (for example as part of customer service or to send you updates about our Services);
(b) managing your account and improving your experience when you use our Services;
(c) researching or surveying, and asking you to participate in such research or survey, about our product or Services;
(d) marketing and promotion of our Services or related products, including those of a third party’s products which are related to our Services (If you do not want us to use your data in this way, please let us know by contacting us through Customer Center found within our Website or Applications);
(e) sending you offers, promotions, information, newsletters, and communication regarding our Services or products and merchandises relating to our Services;
(f) creating reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services;
(g) delivering relevant advertising to you and measuring and analyzing effectiveness of advertising, including advertising of third parties placed within the Services;
(h) monitoring the Services, including the Website, Games, Applications, and networks, and operation thereof;
(i) resolving disputes or issues;
(j) tracking purchases and usage information;
(k) preventing cheating, crime or fraud;
(l) administering sweepstakes and contests;
(m) enforcing the legal terms governing your use of our Services; and
(n) any other purpose as we determine, in our sole discretion, to be necessary or required to ensure the safety and/or integrity of our users, employees, third parties, public, and/or our Services, or to comply with requirements of any applicable law.
(a) allow us to recognize you and your device;
(b) allow our Services to interact with a third-party social network or platform (where you have chosen to allow such interaction);
(c) allow our payment processors to process your payment instructions;
(d) provide you with more customized Services, for example to provide our Services in your preferred language; or
(e) obtain data which will allow us to understand how people are using our Services so that we can improve them.
You may change your browser settings or take other steps to disable, limit, delete or otherwise manage cookies. Disabling or limiting cookies may cause some parts of our Services not work as intended and some features may not be available. We currently do not recognize or respond to “Do Not Track” signals.
4. With whom do we share your information?
Generally: We do provide some of our Services through contractual arrangement with affiliates, services providers, and other third parties (collectively, “Service Providers”).
We may also share your personal information when we determine that it is reasonably necessary (i) to comply with any legal obligation, (ii) to enforce or apply our terms and conditions and/or any other agreement with you; or (iii) to protect the rights, property, or safety of us, our users, or others; or (iv) for other purposes as we reasonably believe are permitted by law or regulation.
Sharing of Non-Personally Identifiable Information: We may also provide non-personally identifiable information about users (where your data is on an anonymous and aggregated basis) to third party companies, including but not limited to third party advertisers, consultants, service providers and our affiliates. Such data will not include any information by which you could be personally identified.
Social Features: When you use the social features of our Services, we share information about you, including your name, user ID, social media profile, picture, game scores and progress, and any other information that you submit or upload using such social features. For example, other players may see your name, picture, profile information, and your scores and game progress. In addition, information or message that you submit or upload through message boards, forums and/or chat areas will be published on our Websites, Applications, and/or third-party social media network that you sign on.
Compliance with Legal Obligations: Occasionally we may be required by law to disclose personally identifiable information. For example, we disclose such information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our Services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
5. How do we keep your information secure?
The security of your personal information is top priority to us. We maintain appropriate technical and physical safeguards to protect your personal information against unauthorized access, loss and misuse.
Although we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will perfectly prevent third-party "hackers" from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. So hence, we cannot guarantee its absolute security. You hereby agree to use our Services at your own risk. We do not assume any responsibility for the unauthorized use or access of your information under our control.
6. Where do we hold your information?
Your personal information may be transferred to, and stored at, a destination outside of your country or jurisdiction, including but not limited to our data center in Korea. It may also be processed by personnel of our affiliates and third-party service provider who may operate outside of your country or jurisdiction. In such case, we will take reasonable steps to require such third party in possession of your personal information to take commercially reasonable security measures to protect the information. On the other hand, the data and privacy protection laws of other countries may not be as comprehensive as those laws in your country of residence. By using our Services, you consent to your personal information being transferred to recipients in other countries and being stored and processed in the servers located in other countries.
7. How can you review, correct or delete your personally identifiable information?
You can request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please submit your request in writing at Customer Center or by e-mailing us at email@example.com.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove your personal information by contacting us at firstname.lastname@example.org. You may also update your account information by logging into your account.
You may request to delete your account by logging in to the account that you wish to delete and going to the Customer Support menu to submit your request. We may ask you for certain personal information to confirm your identity before processing your request. Please note that before we process your deletion request, we will ask you to verify your account information or log into the account you wish to delete to confirm your identity. In addition, if you have multiple Game profiles, you’ll need to make separate requests for each Game profile that you wish to close.
Please be aware that we may not be able to delete your information in some cases. For example, we cannot correct or delete any information that you have shared on any third-party social network or platform. Likewise, any information that you have publicly shared through our Services may be copied by a third party whom we do not control, and we may not be able to remove such information. In addition, any information that is saved in aggregate form or that cannot, in our sole discretion, be removed without undue burden to us may not be deleted.
Any third-party platform that you use to access the Services may also retain backup copies of your information even after your account is deleted or terminated and may use them subject to their policies.
8. What are your choices regarding collection, use and distribution of your information?
You have the right to ask us not to use your personal information for marketing purposes. To change your marketing preferences, or to unsubscribe, please contact us at Customer Center or e-mail us at email@example.com.
You have choices with respect to cookies. By modifying your browser preferences, you can choose to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, some parts of our Services may not work properly.
You can also make changes to what data a third-party social network or platform shares with us, or stop our Services interacting with that social network or platform by adjusting your settings with that third-party provider; however, you may not be able to enjoy some social features of our Services.
9. What should you know about privacy policies and data collection at any third party sites accessible from our Services?
-Playfab : https://playfab.com/terms/
-Adjust : https://www.adjust.com/terms/privacy-policy/
10. How long do we retain your personal information?
11. Protection of children’s information
In order to protect the privacy interests of younger Internet users, we do not allow children under the age of 18 to use our services without the consent of their parents. MAST Games complies with the Children's Online Privacy Protection Act and all other applicable laws and regulations concerning children and the Internet.
Children under the age of 13 Because our Games are not directed to children under the age of 13, MAST Games does not provide memberships to persons under age 13. If you are under the age of 13, you may not create an account on the Site, you may not sign up for any subscription service or buy anything through our game, and you are not eligible to enter any of our sweepstakes or promotions.
Except as may be required by law, MAST Games will not knowingly collect, maintain, or disclose any personal information from children under the age of 13.
Children between the ages of 13 and 18
Don't use your real name on a game, forum or message board, and never tell anyone online anything private about yourself or your family, including your phone number and/or address. Use screen names and not real names at all times.
If you win a sweepstakes that has a prize, your parent or guardian will have to mail or fax us a signed note at the address or fax number listed in the rules for the specific contest that says it was OK for you to enter, and tells us they will accept the prize for you.
Some areas of the Site may have special rules for children under the age of 18. When you are in those areas, you must follow those rules.
Information for Parents/Guardians
If you are a parent or guardian who has discovered that your child has submitted his or her personal information without your permission or consent, MAST Games will take reasonable steps to remove that information from our database at your request.
To request removal of your child's information, please send us an email at firstname.lastname@example.org and be sure to include in your message the same user name, password, and email address that your child submitted. If your child has used your credit card on our Sites without your permission, contact us immediately at email@example.com
12. Modification to This Policy
13. International Transfer
MAST Games is based in Republic of Korea, and the information we and our Service Providers collect may be disclosed or transferred to MAST Games, agents or third parties authorized to act on our behalf and such information is governed by the law of Republic of Korea. You consent to the transfer, processing, storage, and use of your information in Republic of Korea.
At places where the personal information is transmitted, retained or processed, we take reasonable measures for protecting personal information which is in its possession or under its control against any unauthorized or accidental disclosure, access or deletion.
14. Your California Privacy Rights
California residents have the right to request (a) information identifying any third party to whom MAST Games may have disclosed (within the previous calendar year) his/her personal information for that third party’s direct marketing purposes; and (b) a description of the categories of personal information disclosed. If you are a California resident and wish to obtain such information, please send a request email to firstname.lastname@example.org.
15. Privacy Rights for California Minors
California residents under the age of 18 have the right to request removal of any content or information that he or she posted anywhere within our Services, such as public forum or message boards in our Websites or Applications. You can make this request by contacting us at email@example.com.
Please be aware that the removal of your information or content may not be complete or comprehensive, and residual copies of such removed information or content may remain on our servers. In addition, we are not obligated to remove any uploaded content or information that has been copied or reposted by a third party, that has been rendered anonymous, or that we are required to keep by law.
16. Information for people in the European Union
If You are ordinarily resident in the European Union any reference to an age of 13 in shall be deemed a reference to the age in your home country, below which, children receive additional legal data protections afforded to younger minors.
For the avoidance of doubt, in the event that relevant personal information protection laws permit an organization such as us to collect, use or disclose your personal information without your consent, such permission granted by the laws shall continue to apply.
18. Our Contact Information
▶ Service E-mail : firstname.lastname@example.org
▶ Facebook : https://www.facebook.com/WarshipFleetCommand/