No damage with 3rd skill

Hi all, i just want to know if this is some kind of bug or is something i don´t know that is causing this because when i'm facing bosses some of my skills don't deal damage at all.
I could beat a boss easily when all my servants do the 3rd skill but with this "glitch" it takes a few more skills to beat it.
Don't understand if its me or something i'm doing wrong or the game itself.
Cheers.

RajaNaga LV.2 Lurker 19d
No damage with 3rd skill

Mildred AOE !

for the last maybe1-2 days, mildred seems be a missing a lot of ranged targets with its aoe or else land one hit out of the 4 hits form its combo !
 
has something been done behind the scenes ?
cause its impossible and cant be termed as a coincidence since its happened in maybe a 100 odd battles & it simply cant be shoved under the rug.
 
i am 100% sure that you say 'nothing has been changed and its like before' and refute all claims of any such thing. but this is certainly not a coincidence considering the number of battles it has happened in and that is by far not a small number whereas it NEVER happened before.
 
hence, check about mildred aoe ASAP as there sure as hell is something wrong with its aoe for the last 1-2 days. maybe your programmers messed something while 'fixing' something else.
 
do inform us what has been done to mildred aoe and the time frame it will get fixed in.

gamer319757398 LV.7 Nomad 2mo
Mildred AOE !

Invitations

Is it a bug, that I don't get invitations (global ipvp tickets) by using pvp tokens or did I miss something?

Hopefully it is just a bug. If not, you really have to change it again! Pvp tokens are expensive enough, can't spend this much for global ipvp as well.

KyaPavil KyaPavil LV.5 Lurker 2mo
Invitations

mi cuenta ya no tiene audio de personajes

ya hace un tiempo más de un año que mis personajes dejaron de tener voces ya solo escucho la música de fondo pero ni los efectos de batalla tienen he buscado por todos lados y no encuentro nada

gamer485727406 LV.1 Mootie 2mo
mi cuenta ya no tiene audio de personajes

Auto Replace is BROKEN

please fix

palasRil LV.3 Lurker 2mo
Auto Replace is BROKEN

Bug at Auto Switch while lvling units

Since Update units doenst get switched automaticly After Max lvl reaching

Heroik94 LV.4 Lurker 2mo
Bug at Auto Switch while lvling units

So many bugs after 4.1 update..

Does change max levels in auto combat
The 1 pit of purifying ground still costs 6 valor not 2...

Zhi Li LV.3 Lurker 2mo
So many bugs after 4.1 update..

Game doesn't start after update

I updated to version 4.0 just fine and started the game from the app store. Everything looked normal and I got two nice fusion results. Then the game crashed and ever since it does not load anymore. I get until the Gamevil loading screen and that's it, the app crashes immediately.
I am running iOS 12.4.5 on an Iphone 6. It should be compatible according to the app requirements.
Please tell me how I can fix this issue with my favourite game

Mezzaluna LV.2 Lurker 3mo
Game doesn't start after update

Rem AOE range too small?

Compared to most if not all other AOE dps units Rem seems to have a shorter range and doesn't hit multiple units as often.

I've been using light Rem as my main DPS for a good while and have definitely noticed a big difference compared to my water Mildred or fire Ignis, which, although unfarmable shouldn't be stronger than a L/D farmable right? Yet they are..

Has anyone else noticed this? Am I just biased?

I'll go do some testing I guess.

Skaffa93 Skaffa93 LV.4 Epic 3mo
Rem AOE range too small?

Valky Water too strong 😁

why my hero always loses if the enemy uses Valky water, even though their BR is small, then the red simon doesn't function, defend itself,

is this a mistake or i am weak, 😭
My friends have a suggestion for me, to fight Valky water
is this a you have the same experience ?

Thanks and my regards 🙏🙏

Valky Water too strong 😁
ঐariewayq ঐariewayq LV.17 Gym Leader 4mo
Valky Water too strong 😁

New heirs event reward quest problem on rerolling account

Hi, I just want to tell u that the rewards on new heir event did'nt reset after rerolling an account, for example if we claim the reward on the event tab before rerolling or delete an account we can't get or claim that reward that was completed before we reroll its coz its already taken, I think u need to fix this

ikkigo kurosaki ikkigo kurosaki LV.3 Lurker 4mo
New heirs event reward quest problem on rerolling account

My base tower does not refresh automatically...

The base tower does not refresh automatically, and in the past day I tried various methods (including re-login, return to the lobby, etc.) to no avail. Please help me solve this problem, thanks!

My ID: 10016375332
Code:陌上颜如玉5
Server: SEA

My base tower does not refresh automatically... +1
尤斯蒂娅 尤斯蒂娅 LV.2 Lurker 4mo
My base tower does not refresh automatically...

Enhance screen freeze

Since the recent update the Gear Enhance screen tends to freeze when the gear reaches its maximum. The " maximum reached" message doesn't appear and the game doesn't respond anymore. Could you look into this please?

d31rdr3 LV.3 Shadow 4mo
Enhance screen freeze

World Boss

How is this rank# 1 guy dealing more dmg with 1 light dps (and quite a weak one at that) compared to rank#2 with 2 light def-based units?

World Boss +2
YoshioHaruki YoshioHaruki LV.22 Game Critic 4mo
World Boss

WHY?!

Same Severant...why?!

WHY?! +1
SirDrab SirDrab LV.4 Lurker 4mo
WHY?!

Tower Invasion Bug - please FIX asap

This has been ongoing for some time now and is happening more often lately so I've decided to document a sample for reference.

The bug/issue is that there are instances wherein a player does not lose any points at all when his/her tower floors are defeated.

The image below is an example of this issue. Prior to attacking any of this player's floors, he/she was sitting at rank 2 (this was today, January 2 at around 6:10PM SGT). I took down 3 of this player's floors (without losing in any of the floors) in the next 20 mins (while waiting 3 minutes in between each floor just to make sure he/she was not hitting another player as well). During this entire duration, "Donggang" did not lose nor gain a single point despite having been defeated in floors 1-3. I know for a fact that this exact same issue occurs for other players as well so I'm hoping that this bug gets fixed before more people lose interest in tower invasion.

Tower Invasion Bug - please FIX asap
YoshioHaruki YoshioHaruki LV.22 Game Critic 5mo
Tower Invasion Bug - please FIX asap

Trekstor Tablet

Hey I have an older tablet and said to myself "why not trying to play hol on it?". After i started the game, it asked me to agree data protection (?, dont know if its right translated), I did, but nothing happens when I touch the start button. Maybe its issued by my tablet, idk. Just want to let you know, maybe you can fix it. I'd appreciate to play on my tablet.

KyaPavil KyaPavil LV.5 Lurker 5mo
Trekstor Tablet

I can’t get my servants to fight when I do repeat battle on lvl 10 in the magic dungeon

Jems1960 Jems1960 LV.3 Lurker 5mo
I can’t get my servants to fight when I do repeat battle on lvl 10 in the magic dungeon

This game can be sealed at will, no illegal software, no customer service verification on the seal?

I don't know why. I haven't opened any illegal software, and the normal game has been blocked suddenly? Is it because I climbed to the 46th floor of the abyss hell tower with my own team, ranking the second? Although I don't have light and dark heroes, I also rank in the top 20 in the battle of 4v4.3v3. I heard from my friends that I should be reported. That's the reason for the title. Isn't the game customer service verified before the title is sealed? Other people report and deal with it, so what's the fairness of the game?

This game can be sealed at will, no illegal software, no customer service verification on the seal? +3
朱兴敏 LV.2 Lurker 5mo
This game can be sealed at will, no illegal software, no customer service verification on the seal?

Damage hack and/or Bug Exploit? Abaddon Hell 40F cleared without any DPS

Can devs/CMs look into this "JJmaster" guy and the rest of his guildmates ("DEATHWALKER") on SEA?

Damage hack and/or Bug Exploit? Abaddon Hell 40F cleared without any DPS
YoshioHaruki YoshioHaruki LV.22 Game Critic 6mo
Damage hack and/or Bug Exploit? Abaddon Hell 40F cleared without any DPS

I got 2 instant awakens claiming the rewards

I think it should have just been one.

Jems1960 Jems1960 LV.3 Lurker 6mo
I got 2 instant awakens claiming the rewards

Game Crashing <Invalid Request> from Event Menu and when th

If my game sits in the Event Menu for any amount of time, the game will crash and give me an <Invalid Request> message. This happens every time I sit on the event page for more than 10 seconds, and there have been additional stability problems if I move to another app since the recent update. Curious to know if this is a known issue.

zilla135 LV.2 Lurker 7mo
Game Crashing &lt;Invalid Request&gt; from Event Menu and when th

so I can't spend valor

so I got 9999 valor and I did like 30 things and not spending any valor. and i can't get any valor from quests or finish quests

gamer157458538 LV.1 Mootie 7mo
so I can't spend valor

Never ending match until you lose

This happened 4 times with the same guy!

Never ending match until you lose
gamer395250278 LV.1 Mootie 7mo
Never ending match until you lose

game crashing

I became unable to join party raids last night. ever since then my game crashes constantly, with no errors. it has crashed sittin in lobby, in pvp, in explore. i have restarted my phone and the game many times.

any suggestions?

gamer526069070 LV.2 Lurker 7mo
game crashing

Boss Invasion

Unable to collect daily rewards. Are there any plans of fixing this issue soon?

YoshioHaruki YoshioHaruki LV.22 Game Critic 7mo
Boss Invasion

Week's highscore not providing rewards in raid boss

Ever since the most recent update, the high score for the current week's boss raid is not being counted when calculating daily rewards. Whatever score I get for the day is the reward I get. If I use Skip Battle the reward is given based on my top score, as it should be.

gamer526069070 LV.2 Lurker 7mo
Week's highscore not providing rewards in raid boss

Servant information does not exist

I have 4, 1* servants that I cannot use to enhance with and I cannot dismiss them. I get the error "this servant's information does not exist". What can I do?

gamer526069070 LV.2 Lurker 7mo
Servant information does not exist

Chat Channel Error

Rye:春风TryFze ID:10004975763. The ga
me channel can‘t chat or switch channel. It’s always 0n channel 1111111. Team replicas can‘t be set up or join. Reinstalling game or switching network cannot be solved. I hope the customer service help to help solve this problem. Thank you. Thank you very much. .


Chat Channel Error +2
廖治锋 LV.2 Lurker 8mo
Chat Channel Error

聊天频道一直是1111111无法切换

曙光軍代號:春风TryFze
ID: 10004975763
游戏频道无法聊天,也切换不了频道,组队副本无法建立组队也无法加入在4g网络及WiFi下还是不能解决,望客服帮帮忙解决一下问题,谢谢

廖治锋 LV.2 Lurker 8mo
聊天频道一直是1111111无法切换

update forcing repeated new data session restarts

reported this yesterday and received no reply. Issue still not fixed. Game unplayable. I'll be deleting it by end of day if no followup

gamer763188395 LV.1 Mootie 8mo
update forcing repeated new data session restarts

data update forced restart MULTIPLE TIMES...5 so far

your data update system is broken...can't get to playable status without same new data message freezing the game and forcing a restart. Who screwed the pooch?

gamer763188395 LV.1 Mootie 8mo
data update forced restart MULTIPLE TIMES...5 so far

Summon & check-in

Since yesterday, I can not participate
Is it normal ?
Thank you

Summon &amp; check-in +1
Maileane Maileane LV.3 Lurker 8mo
Summon &amp; check-in

There is game bug after used 1000 purple stones, they’re not transferred to my inventory.

Leo1976 LV.2 Lurker 9mo
There is game bug after used 1000 purple stones, they’re not transferred to my inventory.

Rice Cake event seems to be bugged

it allows me to infinitely get rice cake ingredients, i try to make some and give em to either 3 of them but the score 0/3 doesn't even go up and the main bar for rewards doesn't go up either
i had some rice cakes made before this bug but didn't give to any of them and now they all gone and my progress is at zero everywhere but i can infinitely make rice cakes
 
Edit : i got upto 3 points in main bar i think that was from the rice cakes i made before the bug happened but after that i can't go up
 
Edit 2 : for devs i wasn't actually trying to abuse the event i was just confused as to what's happening i thought maybe i used too many valor so i kept getting more and more but i couldn't get anything from the pvp tickets use ingredient so i was confused to how the event works but well if i get punishment for that i guess we can't do anything about it >_<
 
Edit 3 : all rewards from event are still in my inbox i haven't claimed any of them

EcchiKun EcchiKun LV.8 Nomad 9mo
Rice Cake event seems to be bugged

Rice cake counter glitch?

Are the PvP and valor counters of the rice cake event supposed to flip into minus? I made three cakes and then continued with some stuff on the worldmap yesterday and just now when I wanted to do the event for today I saw the minus scores.

d31rdr3 LV.3 Shadow 9mo
Rice cake counter glitch?

Pre-registering event pay-out delay?

I also pre-registered for the 3.6 update and received the confirmation e-mail. So far I haven't received the pay-out. Judging by the comments flying around on the ingame channel, I am not the only one. Was this event so popular that the pay-out e-mails have been delayed? Let's hope so. The alternative would be that the event was oversubscribed and not everybody gets their rewards...

d31rdr3 LV.3 Shadow 9mo
Pre-registering event pay-out delay?

Loading screen picture issue

Actually it ain't much of an issue but I haven't seen anyone mention it. The new loading screens with John and Sofia have the Heir of Light text backwards, simple mistake, simple fix! Juss saiyannn

Faithaleetea Faithaleetea LV.12 Mirage Main 9mo
Loading screen picture issue

Question aubout Update 3.6 improvements

I'am wondering why the announced new functionality is not implemented yet?!?
 
("Quality-of-Life Improvements - We've added Lock for Normal Skills.")

Botwin Botwin LV.2 Lurker 9mo
Question aubout Update 3.6 improvements

Game locks up while auto farming.

After last patch, game randomly locks during loading screen while autofarming. Progress bar is around 80-85% each time it freezes. Have to close the app and restart to fix. Happens on wifi as well as mobile data. I'm on a galaxy note 9

TheMuteAssassin LV.3 Lurker 9mo
Game locks up while auto farming.

"Retrieving packet" & "Invalid request" error messages

Anyone else getting these random error messages when on auto-repeat?

YoshioHaruki YoshioHaruki LV.22 Game Critic 9mo
"Retrieving packet" &amp; "Invalid request" error messages

Black screen on world boss/auto farm

Black screen on world boss/auto farm
Hello,
will the upcoming patch include fixes for auto runs staying frozen black while charter keeps running, i noticed it is still happening as well as during world boss.
 
 
Thanks.

Carlosxy LV.3 Lurker 9mo
Black screen on world boss/auto farm

starlight bottle event reward

Dear devs,
Is there any chance of getting a change of the nat5 you can pick after completing the event? I was scrolling down after finishing it and well.. Seemed I accidentally clicked on lenore while the page was still loading but I wanted to pick the lucrecia :( if there is any chance of you guys changing it?
Best regards, khardok

Khardok LV.2 Lurker 9mo
starlight bottle event reward

summon attendance & karat bingo event

i cant claim any reward eventhough i complete all the mission given. IGN- ambong90 (SEA server)

gamer875642477 LV.1 Mootie 10mo
summon attendance & karat bingo event

Servant running off the map???

Servant running off the map???
Lytel Dürgan Lytel Dürgan LV.12 Mobile 10mo
Servant running off the map???

Bug of forest Ankou

Why this potential of forest Ankou can’t trigger his passive skill to increase combo skill gauge of DPS,while the same fourth potential of forest Healer can be stacked to increase combo skill gauge of DPS,it’s very imba and inacceptable. So I holp you can modify it soon.

Bug of forest Ankou +1
gamer906131740 LV.1 Mootie 10mo
Bug of forest Ankou

My servants it's invisibles

This started since the last patch

My servants it's invisibles
JavYork LV.2 Lurker 10mo
My servants it's invisibles
1
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