[Notice] Lucrecia Potential Skill Compensation Reward

Greetings Heirs,
 
We want to notify Heirs that the Lucrecia Potential Skill Compensation Reward was sent out.
Please check out your inbox for the compensation reward.
Please keep it mind that this compensation reward is only for Heirs that quality for the reward.
 
Please check out the details of Lucrecia Potential Skill Compensation Reward in the from the link below.
v3.6 Update Compensation Reward Notice: https://bit.ly/2kiHibg
 
- Flynn

[Notice] Lucrecia Potential Skill Compensation Reward
[Notice] Lucrecia Potential Skill Compensation Reward
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Announcement] v3.6 Update Compensation Reward Notice


Greetings Heirs,
 
We would like to make a special announcement to all users.
The following information was included in the v3.6 Update Patch Notes, however, it seems that many have missed the information
In order to prevent that from happening, we would like to inform all users about the compensation rewards again.
Please see below for more information.
 
#1
AoE damage related adjustment compensation Reward
- Reward Date: 3.6 After finishing the update check ~ 9/9 23:59 (Server time)
- Compensation User List: All Users
- Reward: Potential Change Stone x100
- Notice:
Compensation Reward can only be claimed once per account.
Compensation Reward will be sent to your mailbox upon login and will be stored for 7 days.
 
#2
Lucrecia Potential skill-related adjustment compensation reward
- Reward Date: Within 3 days after the v3.6 Update [Delivered on 9/5]
- Compensation User List: Users who have set their Lucrecia's 4th special potential skill to "The amount of damage receive at once does not exceed xx% of Max HP".
- Compensation: Number of potential change stone to change the 4th special potential skill slot in the last 3 months.
- Notice:
Compensation Reward will be delivered to users who qualify for the compensation.
The compensation reward will be delivered to the mailbox and will be stored for 7 days.
 
Thank you

[Announcement] v3.6 Update Compensation Reward Notice
[Announcement] v3.6 Update Compensation Reward Notice
CM_Heylel CM_Heylel
LV.22 GameManager 3years

[Notice] 3.6 Update Known Issue

Greetings Heirs,
 
We are here to notify Heirs of some issue we identified after 3.6 Update.
We apologize about the inconvenience. We will try to address this issue as soon as possible.
 
3.6 Update Known Issue Details:
Issue #1 Servant Marking Setting in Defense Team
> Issue Details: Issue where you cannot revert the Mark setting of the servants in the PvP / Party Raid.
> Temporary Solution: Remove and place them again in the Defense Team to freely choose the servant's marking.
 
Issue #2 Translation issue with Sofia’s combo skill [Resolved on 9/5 Server Time]
> Currently there is a translation issue with Sofia's Combo Skill.
> Combo Skill of Forest / Dark Sofia currently states that it revives dead "allies." However, the correct translation would be "ally."
 
Issue #3 World Battle Issues
> Issue Details: A blank screen is displayed when entering World Battle on certain devices
> Temporary Solution: We are looking for the cause of this issue.
If you delete data in Settings-App menu, you can proceed to battle normally.
In the case of a guest account, the integration may be broken, so it is recommended to proceed with data deletion.
 
We will make another announcement when we have resolved this issue.
 
We apologize for any inconveniences that you may experience due to the v3.6 Known Issue.
 
Thank you

[Notice] 3.6 Update Known Issue
[Notice] 3.6 Update Known Issue
CM_Heylel CM_Heylel
LV.22 GameManager 3years

[Notice] 9/2 CDT Update Maintenance (4:00 PM ~ 10:00 PM CDT)[Completed]

Greetings Heirs,
 
The maintenance for 3.6 Update has ended.
Heir of Light is now LIVE!
Check out what's new in-game!
 
---------------------------------------------------------------------------------------------------
Greetings Heirs,
 
We will be undergoing maintenance to bring Heir of Light 3.6 Update!
Please be advised that the game will be unavailable during this time.
 
Duration: Approximately 6 Hours
[US] 9/2 4:00 PM ~ 10:00 PM CDT
[EU] 9/2 11:00 PM ~ 9/3 5:00 AM CEST
[SEA] 9/3 5:00 AM ~ 11:00 AM SGT
 
Maintenance Details
> Added 5★ John Wick & Sofia
> Added Cult Training Ground
> Added Mock Battle for Infinite PvP/Global Infinite PvP
> Added New Guide Quest
> Adjustments to Servant Balance
> Improvements to Relation Effects
> Improvements to Boss Raid/World Battle
> Improvements to Summon (Added 2x Summon) and L/D ★3-5 Summon Stone Rates
> Improvements to Collection
> Improvements to Barracks
> Added Gear Inventory
> Bug Fixes
 
Please note that maintenance schedule and details are subject to change.
We will do our best to notify you as soon as possible if there are such changes.
Thank you.
 
- Flynn

[Notice] 9/2 CDT Update Maintenance (4:00 PM ~ 10:00 PM CDT)[Completed]
[Notice] 9/2 CDT Update Maintenance (4:00 PM ~ 10:00 PM CDT)[Completed]
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] September Mission Package Available (9/1 ~ 9/11 CDT)

Greetings Heirs,
 
The September Mission Package is now available.
Please check out the details below!
September Mission Package has amazing selection of Completion Rewards. Don't miss out this chance!
 
What is Mission Package?
> Mission Package gives you number of missions that you can complete to claim rewards.
> If you complete certain number of missions within given period, you can claim extremely valuable gifts such as ★5 Summon Stone.
> In this September Mission Package, you can choose 1 of the following choices: ★5 Summon Stone or Special Summon Shard, Fire / Water / Forest John Wick Select Summon or Fire / Water / Forest Sofia Select Summon
 
Mission Package Sale Duration:
[US Server] 9/2 After Update ~ 9/11 [ ~ 23:59 CDT]
[EU Server] 9/2 After Update ~ 9/11 [ ~ 23:59 CEST]
[SEA Server] 9/2 After Update ~ 9/11 [ ~ 23:59 SGT]
* You can access the Mission Package once you restart the client after the sale starts.
 
Mission Package Mission Period:
[US Server] 9/1 ~ 9/30 [00:00 ~ 23:59 CDT]
[EU Server] 9/1 ~ 9/30 [00:00 ~ 23:59 CEST]
[SEA Server] 9/1 ~ 9/30 [00:00 ~ 23:59 SGT]
* Your gameplay record will be recorded starting 9/1 00:00 even if you do not purchase the package.
You will be able to claim rewards for mission you finished before purchasing the package once you make the purchase.
 
September Mission Package Reward:
> Mission Page Check-in 1 Day: 200 Karats
> Use 1,000 Valor: PvP Token x 10
> Use 20 PvP Token: Skill Bun x 1
> Summon 4★ Servant or Higher 2 Times: Supreme Magic Stone x 10
> Mission Page Check-in 3 Days: 400 Karats
> Use 3,000 Valor: PvP Token x 20
> Use 60 PvP Token: ★3 ~ 5 Summon Stone x 5
> Join Global Infinite PvP 100 Times: 1,000 Valor
> Get Gear from Dungeon 400 Times: Conversion Stone x 300
> Mission Page Check-in 7 Days: 600 Karats
> Use 8,000 Valor: Light/Dark ★3 ~ 5 Summon Stone x 3
> Use 200 PvP Token: Transcending Aura x 20
> Join World Battle 10 Times: Skill Bun x 1
> Join Boss Raid 20 Times: Rainbow Stone x 5
> Complete Daily Mission 12 Times: Potential Change Stone x 20
> Final Reward (Select 1 upon completing all missions):
- Fire/Water/Forest ★5 Summon Stone x 1
- Special Summon Shard x 2,000
- Fire/Water/Forest John Wick Select Summon x 1
- Fire/Water/Forest Sofia Select Summon x 1
 
Notice
> Mission Package is an in-app purchase. Missions and rewards become available only upon purchasing item. (Sold at the beginning of each month)
> Mission Package will automatically expire when the event ends after you purchase, even if you don't claim rewards.
> Mission Package can be purchased once per account during the sale period.
> You may request a refund within 7 days of purchase. Used items may not be subject to refund.
(Includes all items received from the Mission Package such as Mission Rewards, Mileage, etc.)
> Make sure to tap the "Claim" button to receive rewards.
> Mission Completion Reward will be sent to your Mailbox. (Once per account, kept permanently)
> You must complete up to Team 5 in World Battle for the participation to count.
> Boss Raid "Skip Battle" will count toward Boss Raid participation count.
> For more information, visit: http://www.withhive.com
 
- Flynn

[Notice] September Mission Package Available (9/1 ~ 9/11 CDT)
[Notice] September Mission Package Available (9/1 ~ 9/11 CDT)
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] 3.6 Update: Heir of Light x John Wick Collaboration Pre-Registration


Greeting, Heirs.
 
The pre-registration page for 3.6 update is now open!
Please welcome the collaboration beyond your wildest dreams!
The legend is here - John Wick has arrived!
Pre-register now to claim awesome rewards!
 
Please see below for more details:
 
 
📣Pre-Register Here: http://bit.ly/HeirofLightxJohnWick_Pre-Registration
 
■ Pre-Registration Details
- Pre-registration period: 8/30 until 3.6 update
- Pre-registration rewards: Fire/Water/Forest 5★ Summon Stone (DPS) x1 + 50M Gold
 
- How to pre-register: Visit the pre-registration page, enter your email address and click on the "Pre-register" button.
- Pre-registration rewards will be sent out within 7 days after the 3.6 update maintenance. (A separate notice will be issued when the rewards are sent out)
 
■ Note
- You must be 16 years or older to participate in this event.
- You will receive your pre-registration reward as a server-specific coupon code through your registered email.
- Once redeemed, your pre-registration rewards will be sent to your mailbox. They will expire after 7 days.
- You can only receive 1 pre-registration reward per account, regardless of how you pre-registered.
 
- CM_Heylel

[Notice] 3.6 Update: Heir of Light x John Wick Collaboration Pre-Registration +1
[Notice] 3.6 Update: Heir of Light x John Wick Collaboration Pre-Registration
CM_Heylel CM_Heylel
LV.22 GameManager 3years

[Notice] Heylel's Starlight Bottle Event Extension Notice

Greetings Heirs,
 
Please note that Heylel's Starlight Bottle Event period has been extended.
Please check out the detail below.
 
【Heylel's Starlight Bottle Event Period Extension】
Event Period: 07/30/2019 00:00 - 09/01 23:59
 
Thank you

[Notice] Heylel's Starlight Bottle Event Extension Notice
[Notice] Heylel's Starlight Bottle Event Extension Notice
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] 8/12 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT) [Completed]

Greetings Heirs,
 
The maintenance has ended earlier than expected.
Heir of Light is now LIVE!
Check out what's new in-game!
 
----------------------------------------------------------------------------------------------------
 
Greetings Heirs,
 
We will be undergoing maintenance to bring Heir of Light 3.55 Update!
Please be advised that the game will be unavailable during this time.
 
Duration: Approximately 3 Hours
[US] 8/12 7:00 PM ~ 10:00 PM CDT
[EU] 8/13 2:00 AM ~ 5:00 AM CEST
[SEA] 8/13 8:00 AM ~ 11:00 AM SGT
 
 
Maintenance Details:
[Contents]
> [Update] New Combine (Water [A] Sphinx)
> [Improvement] Servant Balance Adjustment
> [Improvement] Summon Chance Improvement
> [Improvement] Partial Quest Changes
> [Improvement] Change of purchase limit of some products and addition of mileage store goods.
 
Thank you

[Notice] 8/12 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT) [Completed]
[Notice] 8/12 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT) [Completed]
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] Android v3.5.6 Release Announcement


Greetings Heirs,
 
We released v3.5.6 of Heir of Light in order to address issues identified after 3.5 Update.
We recommend Heirs to download the newest version of Heir of Light for pleasant gameplay experience.
Also, please remember to download using WiFi in order to prevent unnecessary data usage.
 
[v3.5.6 Release Announcement]
 
Patch Details:
 
1) Issues regarding power save mode and loading screen
- An issue where power-save mode does not unlock during repeat battle from certain devices.
- An issue where loading screen would freeze during Party Raid of Tower Invasion from certain devices.
 
 
Thank you

[Notice] Android v3.5.6 Release Announcement
[Notice] Android v3.5.6 Release Announcement
CM_Heylel CM_Heylel
LV.22 GameManager 3years

[Notice] August Mission Package Available (8/1 ~ 8/10 CDT)

Greetings Heirs,
 
The August Mission Package is now available.
Please check out the details below!
August Mission Package has amazing selection of Completion Rewards. Don't miss out this chance!
 
What is Mission Package?
> Mission Package gives you number of missions that you can complete to claim rewards.
> If you complete certain number of missions within given period, you can claim extremely valuable gifts such as ★5 Summon Stone.
> In this August Mission Package, you can choose 1 of the following choices: ★5 Summon Stone or Special Summon Shard x 2,000 or Fire / Water / Forest Mildred Select Summon or Fire / Water / Forest Archangel Select Summon or Fire / Water / Forest Valkyrja Select Summon
 
Mission Package Sale Duration:
[US Server] 8/1 ~ 8/10 [ ~ 23:59 CDT]
[EU Server] 8/1~ 8/10 [ ~ 23:59 CEST]
[SEA Server] 8/1 ~ 8/10 [ ~ 23:59 SGT]
* You can access the Mission Package once you restart the client after the sale starts.
 
Mission Package Mission Period:
[US Server] 8/1 ~ 8/31 [00:00 ~ 23:59 CDT]
[EU Server] 8/1 ~ 8/31 [00:00 ~ 23:59 CEST]
[SEA Server] 8/1 ~ 8/31 [00:00 ~ 23:59 SGT]
* Your gameplay record will be recorded starting 8/1 00:00 even if you do not purchase the package.
You will be able to claim rewards for mission you finished before purchasing the package once you make the purchase.
 
August Mission Package Reward:
> Mission Page Check-in 1 Day: 200 Karats
> Mission Page Check-in 5 Days: 300 Karats
> Mission Page Check-in 7 Days: 500 Karats
> Join Tower Invasion 50 Times: 1,000 Valor
> Get 500 Gears from Dungeon: Supreme Magic Stone x 10
> Use 5,000 Valor: PvP Token x 20
> Use 10,000,000 Gold: ★3 ~ 5 Summon Stone x 5
> Use 3,000 Karats: PvP Token x 10
> Obtain 100 Greater Element Stone or Higher: ★4 ~ 5 Summon Stone x 2
> Complete Daily Mission 10 Times: Transcending Aura x 20
> Join Infinite PvP 150 Times: Skill Bun x 1
> Join Party Raid 15 Times: Rainbow Stone x 5
> Join World Battle 15 Times: Potential Change Stone x 15
> Summon 4★ Servant or Higher 20 Times: Skill Bun x 1
> Join Boss Raid 20 Times: Light/Dark ★3 ~ 5 Summon Stone x 3
 
> 12 Missions Completion Reward:
When you have completed 12 missions or more, you can select 1 of the following rewards:
★5 Summon Stone or Special Summon Shard x 2,000 or Fire / Water / Forest Mildred Select Summon or Fire / Water / Forest Archangel Select Summon or Fire / Water / Forest Valkyrja Select Summon
 
Notice
> Mission Package is an in-app purchase. Missions and rewards become available only upon purchasing item. (Sold at the beginning of each month)
> Mission Package will automatically expire when the event ends after you purchase, even if you don't claim rewards.
> Mission Package can be purchased once per account during the sale period.
> You may request a refund within 7 days of purchase. Used items may not be subject to refund.
(Includes all items received from the Mission Package such as Mission Rewards, Mileage, etc.)
> Make sure to tap the "Claim" button to receive rewards.
> Mission Completion Reward will be sent to your Mailbox. (Once per count, kept permanently)
> You must complete up to Team 5 in World Battle for the participation to count.
> Global Infinite PvP does not count toward Infinite PvP participation mission.
> For more information, visit: http://www.withhive.com
 
Thank you
 
 
- Flynn

[Notice] August Mission Package Available (8/1 ~ 8/10 CDT)
[Notice] August Mission Package Available (8/1 ~ 8/10 CDT)
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] v3.5.5 Update Release Announcement


Greetings Heirs,
 
We released v3.5.5 of Heir of Light in order to address issues identified after 3.5 Update.
We recommend Heirs to download the newest version of Heir of Light for pleasant gameplay experience.
Also, please remember to download using WiFi in order to prevent unnecessary data usage.
 
[v3.5.5 Release Announcement]
 
v3.5.5 Update Release Date: 7/30 11:50 PM CDT
 
Patch Details:
1) New servant Mildred Bug Resolved
- Resolved an issue where Mildred's attack would multi-hit when the Ranged DPS Opponent is too close to Mildred.
 
2) Black screen upon battle start
- Resolved an issue where the screen would turn black when entering a certain stage with either [A] Lucien or Lucien in your team.
 
3) Party Raid issue
- Resolved an issue where the Party Raid loading screen would freeze at 95% due to Damage Meter Error
* An issue where Party Raid loading stops in low-end devices is still under investigation.
 
4) Global Infinite PvP
- An issue where season end pop-up shows and the battle result isn't applied when loses Global Infinite PvP during Infinite PvP calculation period.
- Resolved an issue where the Infinite PvP Record would not count due to "PvP Calculation in Process" Pop Up.
 
5) Memory reduce option added
- Option>Graphic>Battle resource minimize option has been added for better play from low-end devices.
- when the option is applied, the memory will be minimized as effect/camera direction and battle sound will be turned off.
 
Thank you
 
-CM_Heylel

[Notice] v3.5.5 Update Release Announcement
[Notice] v3.5.5 Update Release Announcement
CM_Heylel CM_Heylel
LV.22 GameManager 3years

[Notice] Additional Issues Identified After 3.5.4 Release

Greetings Heirs,
 
We have identified additional issues after 3.5.4 Release.
We apologize about the inconvenience.
 
3.5.4 Additional Issues Details:
1. Issue with New Servant Mildred
> Issue that enemy target is hit multiple times instead of 1 time if Mildred is very close to the enemy target when she does ranged attack.
Notice: This was not what we intended when we designed Mildred, and the following issue will be fixed so that Mildred hit enemy only 1 time.
 
2. Issue with playing Heir of Light on low-spec device.
> Issue that froze on loading screen when Heirs try to play Party Raid or Tower Invasion on low-spec device.
> Issue that froze the Heir of Light during power-saving mode.
Notice: There seems to be some issues as we updated our Unity Engine. We will address the issue as soon as possible.
 
 
We apologize about the inconvenience.
We will update the community as soon as we fix the issues.
 
 
- Flynn
 

[Notice] Additional Issues Identified After 3.5.4 Release
[Notice] Additional Issues Identified After 3.5.4 Release
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] Android v3.5.4 Release Announcement

Greetings Heirs,
 
We released v3.5.4 of Heir of Light in order to address issues identified after 3.5 Update.
 
We recommend Heirs to download the newest version of Heir of Light for pleasant gameplay experience.
Also, please remember to download using WiFi in order to prevent unnecessary data usage.
 
[Android v3.5.4 Release Announcement]
 
Patch Details:
1) Issue regarding Global Infinite PvP
> Fixed issue that displayed opponent's Wins/Losses as 0 at the beginning of the battle in Global Infinite PvP.
> Fixed issue that displayed cumulative losses from previous Repeat Battle upon playing Repeat Battle in Global Infinite PvP.
 
2) Issue regarding Avatar Preview
> Fixed issue from Shop>Avatar that continuously displayed Avatar even after closing Avatar Preview Pop-up with "Back" button of Android device.
 
3) Issue regarding Screen
> Fixed issue that didn't display Heir of Light in full screen in certain Android device after 3.5 Update.
 
4) Issue regarding 6★ Achievement Check-In Rewards
> Fixed issue that did not display 6★ Achievement Check-In Rewards.
 
5) Issue Accessing Avatar Tab in Shop
> Fixed issue that froze the game when Heirs from Japan server accessed the Avatar tab through specific process.
 
iOS version is expected to take longer to release due to Apple Review process.
We will update the community as soon as we have a new iOS version released.
 
Thank you.
 
-Flynn

[Notice] Android v3.5.4 Release Announcement
[Notice] Android v3.5.4 Release Announcement
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] 3.5 Update Known Issue Fixes

Greetings Heirs,
 
We want to inform you that all the issues identified after 3.5 Update has been fixed.
 
Please check the post below for details about issues identified after 3.5 Update.
https://bit.ly/2YdyIs6
 
We apologize about the inconvenience caused by the issues.
We appreciate your patience.
 
Thank you.
 
- Flynn
 
 

[Notice] 3.5 Update Known Issue Fixes
[Notice] 3.5 Update Known Issue Fixes
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] iOS v3.5.4 Release Announcement

Greetings Heirs,
 
We released v3.5.4 of Heir of Light in order to address issues identified after 3.5 Update.
 
We recommend Heirs to download the newest version of Heir of Light for pleasant gameplay experience.
Also, please remember to download using WiFi in order to prevent unnecessary data usage.
 
[iOS v3.5.4 Release Announcement]
 
Patch Details:
1) Issue regarding Global Infinite PvP
> Fixed issue that displayed opponent's Wins/Losses as 0 at the beginning of the battle in Global Infinite PvP.
> Fixed issue that displayed cumulative losses from previous Repeat Battle upon playing Repeat Battle in Global Infinite PvP.
 
2) Irregular Display
> Fixed an issue where the display would not appear correctly when device's region and languages are not unified with each other.
 
3) Issue regarding 6★ Achievement Check-In Rewards
> Fixed issue that did not display 6★ Achievement Check-In Rewards.
 
4) Issue Accessing Avatar Tab in Shop
> Fixed issue that froze the game when Heirs from Japan server accessed the Avatar tab through a specific process.
 
5) Facebook App Log In
> Fixed an issue where you couldn't log into the game using the Facebook App.
 
Please make sure to update the version to 3.5.4!
 
Thank you

[Notice] iOS v3.5.4 Release Announcement
[Notice] iOS v3.5.4 Release Announcement
CM_Heylel CM_Heylel
LV.22 GameManager 3years

[Notice] v3.5 Update Known Issue

Greetings Heirs,
 
We would like to notice all Users with issues found after the 7/22 CDT, 3.5 Update.
Please see below for more details on the v3.5 Update Known issue and we apologize for the inconveniences.
 
Details:
Issue # 1: "Full-Screen Aspect Ratio" Issue
Details:
> Issue where the app would not use "Full-Screen Aspect Ratio" for certain devices after 3.5 Update.
 
Solution:
1. Launch "Game Launcher" on Android
2. Launch Heir of Light
3. Scroll down the screen to access the Android background tab.
4. Look for "Game Tools"
5. Click "Advanced Game Feature"
6. Click "Full-Screen App"
7. Search "Heir of Light" and press "allow"
 
Issue # 2: Global IPvP Record Display
Details:
> Issue where the opponent's IPvP Win Record would display as "0" during the start of the match.
 
Issue # 3: Avatar Preview Display
Details:
> Issue where the previewed Avatar model would continue to display when exiting the Preview mode by pressing the back button on Android Devices.
 
Issue # 4: Game Guide Quest
Details:
> Issue where the Level Up Quest (# 4 & # 6) in Game Guide quest won't complete even after fulfilling the quest requirements.
 
Issue # 5: Irregular Display
Details:
> Issue where the display would not appear correctly when device's region and languages are not unified with each other.
 
List of regions that experience Irregular Display Issue:
> Device Region: Vietnam - Language: Vietnamese
> Device Region: Germany - Language: German
> Device Region: France - Language: French
> Device Region: Spain - Language: Spanish
* Please make sure to unify device's region and languages for users playing from regions listed above.
 
List of regions that are not affected by Irregular Display Issue:
> Japan
> Thailand
 
Issue # 6 Log In Issue using Facebook App
Details:
> Issue where you cannot log into the game using Facebook App.
> Temporary Solution: You can log into the game using Facebook by selecting "Log into Facebook using [Phone Number] or [Email]" option on Facebook
 
Issue # 7: 6 Star Servant Achievement Reward Attendance Issue
Details:
> Issue where the 6 star servant achievement reward attendance pop up is not visible in the game. (Rewards are delivered even though the 6 star achievement reward attendance is not visible)
 
We are trying to resolve issues that are found after the 3.5 Update as soon as possible.
 
We will make another announcement when we have resolved this issue.
We apologize for any inconveniences that you may experience due to the 3.5 Update Known Issue.
 
Thank you

[Notice] v3.5 Update Known Issue
[Notice] v3.5 Update Known Issue
CM_Heylel CM_Heylel
LV.22 GameManager 3years

[Notice] 7/22 CDT Update Maintenance (4:00 PM ~ 10:00 PM CDT)[Completed]

Greetings Heirs,
 
The maintenance has ended earlier than expected.
Heir of Light is now Live!
 
-----------------------------------------------------------------------------------------------------
 
Greetings Heirs,
 
We will be undergoing maintenance to bring Heir of Light 3.5 Update!
Please be advised that the game will be unavailable during this time.
 
Duration: Approximately 6 Hours
[US] 7/22 4:00 PM ~ 10:00 PM CDT
[EU] 7/22 11:00 PM ~ 7/23 5:00 AM CEST
[SEA] 7/23 5:00 AM ~ 11:00 AM SGT
 
 
Maintenance Details:
[Contents]
> [Update] Global Infinite PvP
> [Update] New Servant 5★ Mildred
> [Update] New Swimsuit Avatars
> [Update] New Potentials for Nat 5★ Healer Servants
> [Improvements] Servant Balancing
> [Improvements] Changed Relation Effect / Transcendence Stat Adjustment
> [Improvements] Added Repeat Battle Feature to Invasion
> [Improvements] In-Game Community Improvements
> [Improvements] Improved Servant Collection
> [Improvements] Improved Party Raid
> [Improvements] Improved Rewards - New User Check-In
> [Improvements] Improved Game Guides
> [Improvements] Added Information to Awakening Material Dungeon List
> [Improvements] Standardized Gear Stat Names
> [Improvements] Changed Color for Super-Enhanced Sub Stats
> [Bug Fixes] Guild Leader Guild Dungeon Push Issue & Others
 
- Flynn

[Notice] 7/22 CDT Update Maintenance (4:00 PM ~ 10:00 PM CDT)[Completed]
[Notice] 7/22 CDT Update Maintenance (4:00 PM ~ 10:00 PM CDT)[Completed]
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Announcement] 3.5 Update Community Changes


Greetings Heirs,
 
We would like to notify all users that a new official community, Moot, will be added after the 3.5 Update.
Moot will be our new main official community, featuring not only postings from CM about Events & Patch Notes but also postings from the members of the community.
Moot community plug is supported and embedded within the game which will allow users to access the community without exiting the game.
All form of community activities such as commenting, posting, uploading gifs, etc can be performed through the Moot Community Window.
 
The moot community can be accessed by the following methods:
In-game:
> Moot Plug-In Community Icon
 
Outside of the Game:
> Moot App
> Moot Community Site (PC / Mobile)
 
How to Find Heir of Light on Moot:
> Search Heir of Light
 
How to Pin Heir of Light Moot Page
> PC : Press Pin button that is located right under the Icon image
 
> Mobile: Press the Pin icon next to Search Box.
 
Register to Moot Community with following methods:
> Facebook Account
> Google Account
> Email Registration
 
How to post on Heir of Light Moot:
1. Click " Write a Post"
2. Select the post "Category"
3. Insert post title and details
4. Post
 
Due to the addition of the new Official Community, the number of official communities will be reduced to enhance community experiences.
Please see below for the list of Official Heir of Light Communities after the 3.5 Update:
 
New Official Community List after 3.5 Update:
> Moot (New) : https://bit.ly/32FjqzU
> Heir of Light Discord Channel: https://discord.gg/gStgGw8
> Heir of Light Facebook: https://www.facebook.com/HeirofLightGAMEVIL/
 
Official Community that will no longer be supported after the 3.5 Update:
> Heir of Light Reddit
> Gamevil Heir of Light Forum
 
All communities listed above will be open and will be accessible by all users, however, Heir of Light's Official CMs and Developer will only be active in new Official Communities.
 
Make sure to visit and join our Official Heir of Light communities!
 
Thank you

[Announcement] 3.5 Update Community Changes +2
[Announcement] 3.5 Update Community Changes
CM_Heylel CM_Heylel
LV.22 GameManager 3years

[Notice] 7/10 Unstable Server Issue Notice [Resolved]

Greetings Heirs,
 
The Unstable Server Log In Issue that prevented Heirs from logging into Heir of Light has been resolved.
Heirs can now log into Heir of Light.
 
We apologize about failing to provide pleasant gameplay environment.
Please feel free to reach out to us if you encounter any additional issue.
 
Thank you.
 
- Flynn
 
 
 
------------------------------------------------------------------------------------------------------------------------------------------------------
 
While it seems like the server stability issue has been resolved, we are still looking into the issue to figure out the exact cause of the server stability issue.
 
After identifying the cause of the issue, we will make fast changes to provide pleasant gameplay environment.
We apologize about any inconvenience caused by this issue.
 
Thank you.
 
- Flynn
 
 
------------------------------------------------------------------------------------------------------------------------------------------------------
 
 
 
Greetings Heirs,
 
We identified unstable server log-in issue with Heir of Light.
We are extremely sorry about this inconvenience.
 
Server Issue Details:
> Issue that prevented Heirs from logging into the game with "Unknown Server Error" message.
> Issue with gameplay due to unstable server
 
We are currently trying to resolve this issue.
 
 
We will let the community know as soon as we get more updates regarding this issue.
Again, we apologize about the inconvenience.
 
Thank you.

[Notice] 7/10 Unstable Server Issue Notice [Resolved]
[Notice] 7/10 Unstable Server Issue Notice [Resolved]
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] Party Raid Schedule Extension Notice (6/29 ~ 7/1 CDT)

Greetings Heirs,
 
As we mentioned in the Dev Note, we will be extending Party Raid schedule in order to figure out the optimal Party Raid schedule for Heirs.
Any feedback regarding Party Raid schedule would help us greatly to find optimal schedule.
Please check the details below for extended Party Raid schedule.
 
 
 
Party Raid Schedule Extension Details:
*Party Raid open time is based on server time. (US - CDT / Europe - CEST / Asia - SGT)
 
Notice
> We will be making separate announcement regarding Party Raid schedule after 7/1
 
- Flynn

[Notice] Party Raid Schedule Extension Notice (6/29 ~ 7/1 CDT) +1
[Notice] Party Raid Schedule Extension Notice (6/29 ~ 7/1 CDT)
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] 7/8 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT)[Complete]

Greetings Heirs,
 
The maintenance has ended earlier than expected.
Heir of Light is now LIVE!
Check out what's new in-game!
 
 
----------------------------------------------------------------------------------------------------------------------------------
Greetings Heirs,
 
We will be undergoing maintenance to bring Heir of Light 3.45 Update!
Please be advised that the game will be unavailable during this time.
 
Duration: Approximately 3 Hours
[US] 7/8 7:00 PM ~ 10:00 PM CDT
[EU] 7/9 2:00 AM ~ 5:00 AM CEST
[SEA] 7/9 8:00 AM ~ 11:00 AM SGT
** Please note that maintenance duration and details are subject to change without notice.
 
Maintenance Details:
[Contents]
> [Update] New Combine Added ([Fire] Ignis)
> [Improvements] Servant Balance Adjustment
> [Improvements] Quest Rewards Improvement
 
Thank you.

[Notice] 7/8 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT)[Complete]
[Notice] 7/8 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT)[Complete]
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] July Mission Package Available (7/1 ~ 7/10 CDT)

Greetings Heirs,
 
The July Mission Package is now available!
If you complete 12 out of 15 missions, you can choose one reward between ★5 Summon Stone and Fire/Water/Forest Christine Select Summon.
 
 
What is Mission Package?
> Mission Package gives you number of missions that you can complete to claim rewards.
> If you complete certain number of missions within given period, you can claim extremely valuable gifts such as ★5 Summon Stone.
> In this July Mission Package, you can choose 1 of the following choices: ★5 Summon Stone or Fire/Water/Forest Christine Select Summon.
 
Mission Package Sale Duration:
[US Server] 7/1 ~ 7/10 [ ~ 23:59 CDT]
[EU Server] 7/1~ 7/10 [ ~ 23:59 CEST]
[SEA Server] 7/1 ~ 7/10 [ ~ 23:59 SGT]
* You can access the Mission Package once you restart the client after the sale starts.
 
 
Mission Package Mission Period:
[US Server] 7/1 ~ 7/31 [00:00 ~ 23:59 CDT]
[EU Server] 7/1 ~ 7/31 [00:00 ~ 23:59 CEST]
[SEA Server] 7/1 ~ 7/31 [00:00 ~ 23:59 SGT]
* Your gameplay record will be recorded starting 7/1 00:00 even if you do not purchase the package.
You will be able to claim rewards for mission you finished before purchasing the package once you make the purchase.
 
July Mission Package Reward:
> Mission Page Check-in 1 Day: 100 Karats
> Mission Page Check-in 5 Days: 300 Karats
> Complete Daily Missions 10 Times: Skill Bun x 1
> Use 5,000 Valor: 20 PvP Tokens
> Use 10,000,000 Gold: ★3 ~ 5 Summon Stone x 5
> Use 3,000 Karats: 10 PvP Tokens
> Join Boss Raid 20 Times: Light/Dark ★3 ~ 5 Summon Stone x 3
> Join Infinite PvP 150 Times: Skill Bun x 1
> Join Tower Invasion 100 Times: 1,000 Valor
> Join Party Raid 15 Times: Rainbow Stone x 5
> Get Gears from Dungeon 800 Times: Supreme Magic Stone x 10
> Obtain Greater Element Stone or Higher 100 Times: Special Summon Shard x 100
> Join World Battle 15 Times: Potential Change Stone x 15
> Complete Weekly Missions 3 Times:★4-5 Summon Stone x 2
> Summon ★4 Servant or Higher 20 Times: Skill Bun x 1
 
> 12 Missions Completion Reward:
When you have completed 12 missions or more, you can select 1 of the following rewards:
★5 Summon Stone OR Fire/Water/Forest Christine Select Summon.
 
Notice
> Mission Package is an in-app purchase. Missions and rewards become available only upon purchasing item. (Sold at the beginning of each month)
> Mission Package will automatically expire when the event ends after you purchase, even if you don't claim rewards.
> Mission Package can be purchased once per account during the sale period.
> You may request a refund within 7 days of purchase. Used items may not be subject to refund.
(Includes all items received from the Mission Package such as Mission Rewards, Mileage, etc.)
> Make sure to tap the "Claim" button to receive rewards.
> Mission Completion Reward will be sent to your Mailbox. (Once per count, kept permanently)
> You must complete up to Team 5 in World Battle for the participation to count.
For more information, visit: http://www.withhive.com
 
- Flynn

[Notice] July Mission Package Available (7/1 ~ 7/10 CDT)
[Notice] July Mission Package Available (7/1 ~ 7/10 CDT)
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] June Mission Event Reward Claim Extension (6/12 ~ 7/3 CDT)

Greetings Heirs,
 
We will be extending the period you can claim reward from June Mission Event by a day!
You can claim June Mission Event reward until 7/3!
If you forgot to claim your reward, now is your chance!
 
June Mission Event Reward Claim Extension Period:
[US Server] 6/12 ~ 7/3 [00:00 ~ 23:59 CDT]
[EU Server] 6/12 ~ 7/3 [00:00 ~ 23:59 CEST]
[SEA Server] 6/12 ~ 7/3 [00:00 ~ 23:59 SGT]
* Event periods are based on each server time.
 
 
- Flynn

[Notice] June Mission Event Reward Claim Extension (6/12 ~ 7/3 CDT)
[Notice] June Mission Event Reward Claim Extension (6/12 ~ 7/3 CDT)
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] Lost in the Woods Event Error [Fixed]

Greetings Heirs,
 
There was an issue with Lost in the Woods Event that prevented Heirs from claiming rewards.
The issue has been fixed. Heirs should be able to claim rewards from Lost in the Woods once Heirs complete missions.
We apologize about the inconvenience followed by this issue.
 
Lost in the Woods Event Error Details:
> Error prevented Heirs from claiming rewards even after completing missions.
 
While we have tested internally to confirm that the error is fixed, we would appreciate reports from the community if there are any additional issues.
Once again, we apologize about the inconvenience from this issue. We will try our best to provide more polished events in the future.
 
Thank you.
 
- Flynn

[Notice] Lost in the Woods Event Error [Fixed]
[Notice] Lost in the Woods Event Error [Fixed]
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] 7/11 Guild Dungeon Push Crash Notice

Greetings Heirs,
 
We identified an issue that crashes Heir of Light upon sending out push to participate in Guild Dungeon.
We are extremely sorry about this inconvenience.
 
Issue Details:
> Guild Master sending out push to promote Guild Dungeon participation forces Heir of Light to crash.
> This issue occurs only for Android devices.
 
We are currently trying to identify the cause of this issue.
Until we have solved the issue, we recommend Heirs to refrain themselves from sending out Guild Dungeon participation push.
 
We will let the community know as soon as we get more updates regarding this issue.
Again, we apologize about the inconvenience.
 
Thank you.
 
- Flynn

[Notice] 7/11 Guild Dungeon Push Crash Notice
[Notice] 7/11 Guild Dungeon Push Crash Notice
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] Party Raid Schedule Extension Notice (7/5 ~ 7/8 CDT)

Greetings Heirs,
 
As we mentioned in the Dev Note, we will be extending Party Raid schedule.
We would appreciate any feedback about the Party Raid schedule during this period.
 
Party Raid Schedule Extension Details:
Notice
> Party Raid schedule is based on server time. (US - CDT / Europe - CEST / Asia - SGT)
> After 7/8, the Party Raid schedule will be reverted back to the previous schedule. (12:00 ~ 14:00 / 20:00 ~ 22:00)
 
 
- Flynn

[Notice] Party Raid Schedule Extension Notice (7/5 ~ 7/8 CDT) +1
[Notice] Party Raid Schedule Extension Notice (7/5 ~ 7/8 CDT)
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] iOS v3.4.5 Release Announcement

Greetings Heirs,
 
We will be releasing v3.4.5 of Heir of Light in order to address issues identified after 3.4 Update.
 
We recommend Heirs to download the newest version of Heir of Light for pleasant gameplay experience.
Also, please remember to download using WiFi in order to prevent unnecessary data usage.
 
[iOS v3.4.5 Release Announcement]
 
Patch Details:
1) Synchronizing Issue in Party Raid
> Issue with synchronizing Party Raid battle between Party Leader and Party Members has been fixed.
 
2) Issue regarding Combo Skill
> Issue that turned screen black when an ally servant dies right before Combo Skill activation has been fixed
 
3) Gear Super-Enhance: Notice Pop-up Added
> We added a pop-up notifying Heirs that enhancing same Additional Stat through Super-Enhance will not add more bonus stat, but instead reroll the bonus stat received from previous Super-Enhance.
 
 
 
Thank you.
 
-Flynn

[Notice] iOS v3.4.5 Release Announcement
[Notice] iOS v3.4.5 Release Announcement
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] June Mission Package is now Available! (6/3 ~ 6/30 CDT)

Greetings Heirs,
 
We are back with our new Mission Package for June!
You know you do not want to miss this package!
 
This will be the last Mission Package including Fire/Water/Forest] Valkyrja & Archangel.
Don't miss this chance if you are aiming for Valkyrja or Archangel!
 
What is Mission Package?
> Mission Package gives you number of missions that you can complete to claim rewards.
> If you complete all missions within a given period, you can claim extremely valuable gifts such as Transcendent Summon Stone.
> In this June Mission Package, you can choose 1 out of three choices as your final reward: Transcendent Summon Stone, Fire/Water/Forest Archangel Select Summon, and Fire/Water/Forest Valkyrja Select Summon
 
Mission Package Sale Duration:
[US Server] 6/3 ~ 6/12 [00:00 ~ 23:59 CDT]
[EU Server] 6/3 ~ 6/12 [00:00 ~ 23:59 CEST]
[SEA Server] 6/3 ~ 6/12 [00:00 ~ 23:59 SGT]
* You can access the Mission Package once you restart the client after the sale starts.
 
 
Mission Package Mission Period:
[US Server] 6/1 ~ 6/30 [00:00 ~ 23:59 CDT]
[EU Server] 6/1 ~ 6/30 [00:00 ~ 23:59 CEST]
[SEA Server] 6/1 ~ 6/30 [00:00 ~ 23:59 SGT]
* Your gameplay record will be recorded starting 6/1 00:00 even if you do not purchase the package.
You will be able to claim rewards for mission you finished before purchasing the package once you make the purchase.
 
June Mission Package Reward:
> Mission Page Check-in 1 Day: 100 Karats
> Mission Page Check-in 5 Days: 200 Karats
> Mission Page Check-in 7 Days: 400 Karats
> Use 3,000 Valor: 20 PvP Tickets
> Use 10,000,000 Gold: Epic Summon Stone x 5
> Use 1,000 Karats: 10 PvP Tokens
> Use 100 PvP Token: Skill Bun x 1
> Join Boss Raid 20 Times: Twilight Summon Stone x 3
> Win in Infinite PvP 70 Times: Skill Bun x 1
> Join Tower Invasion 100 Times: 1,000 Valor
> Join Party Raid 10 Times: Rainbow Stone x 5
> Get Gear from Dungeons 300 Times: Supreme Magic Stone x 10
> Obtain Greater Element Stone or Higher 100 Times: Special Summon Shard x 100
> Join World Battle 10 Times: Potential Change Stone x 15
> Complete Daily Missions 7 Times: Legendary Summon Stone x 2
> All Missions Clear Reward:
Select 1 of the 3 Items: Fire/Water/Forest Archangel Select Summon, Fire/Water/Forest Valkyrja Select Summon, Transcendent Summon Stone
 
 
Notice:
> Mission Pack is an in-app purchase. Missions and rewards become available only upon purchasing item. (Sold at the beginning of each month)
Mission Pack will automatically expire when the event ends after you purchase, even if you don't claim rewards.
> Mission Pack can be purchased once per account during the sale period.
> You may request a refund within 7 days of purchase. Used items may not be subject to refund.
(*Includes all items received from the Mission Pack such as Mission Rewards, Mileage, etc.)
> Make sure to tap the "Claim" button to receive rewards.
> Mission Completion Reward will be sent to your Mailbox. (Once per account, kept permanently)
> You must play up till Team 5 in World Battle to count as a participation.
> For more information, visit: http://www.withhive.com
 
 
-Flynn

[Notice] June Mission Package is now Available! (6/3 ~ 6/30 CDT)
[Notice] June Mission Package is now Available! (6/3 ~ 6/30 CDT)
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] Party Raid Schedule Extension End Notice

Greetings Heirs,
 
The extended Party Raid schedule will be ending today.
With the 3 days worth of data, we will be figuring out optimal Party Raid schedule.
Until further notice, Party Raid schedule will be reverted back to its original schedule.
 
 
Party Raid Schedule Details:
Notice
> Party Raid open time is based on server time. (US - CDT / Europe - CEST / Asia - SGT)
> Party Raid schedule will be reverted back to its original schedule on 7/2.
> Until further notice, we will maintain the Party Raid schedule above.
- Flynn

[Notice] Party Raid Schedule Extension End Notice +1
[Notice] Party Raid Schedule Extension End Notice
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] 3.3 Update Pre-Registration (5/17 ~ 3.3 Update)

Prepare yourselves, Heirs!
 
Real Time Party Raid is coming!
Odette will descend from the sky to bring punishment to all humanity!
Will you be able to handle the power of Odette and protect humanity?
Prepare and Strategize with your fellow Heirs to battle against the new Raid Boss!
 
The Pre-Registration for 3.3 Update Starts Now!
 
> Pre-Registration Date: 5/17 ~ 3.3 Update
> Pre-Registration Page Link: https://bit.ly/2HtN3ud
> Pre-Registration Page Registration Rewards: 3,000 Karats
 
How to Pre-Register: Access the Pre-Registration Page and Add Heir of Light as a friend on LINE Messenger.
 
Pre-Registration Rewards will be rewarded within 7 days after the 3.3 Update.
 
Are you excited for the 3.3 Update with the arrival of Real-Time Pary Raid?!
 
 
Pre-Registration Notice:
 
> You will not receive the Pre-Registration Rewards if you are not LINE friends with Heir of Light.
> Pre-Registration Rewards will be delivered through LINE Message as a Coupon Code.
> Pre-Registration Rewards will be sent to your mailbox upon using the Coupon Code. (Kept for 7 days in in-game mail)
> Pre-Registration Rewards are limited to 1 per account.
> 3.3 Update Reward details will be announced after the 3.3 Update.
 
- CM_Heylel

[Notice] 3.3 Update Pre-Registration (5/17 ~ 3.3 Update)
[Notice] 3.3 Update Pre-Registration (5/17 ~ 3.3 Update)
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] Android v3.4.5 Release Announcement (6/27 CDT)

Greetings Heirs,
 
We will be releasing v3.4.5 of Heir of Light in order to address issues identified after 3.4 Update.
 
We recommend Heirs to download the newest version of Heir of Light for pleasant gameplay experience.
Also, please remember to download using WiFi in order to prevent unnecessary data usage.
 
[Android v3.4.5 Release Announcement]
 
Patch Details:
1) Synchronizing Issue in Party Raid
> Issue with synchronizing Party Raid battle between Party Leader and Party Members has been fixed.
 
2) Issue regarding Combo Skill
> Issue that turned screen black when an ally servant dies right before Combo Skill activation has been fixed
 
3) Gear Super-Enhance: Notice Pop-up Added
> We added a pop-up notifying Heirs that enhancing same Additional Stat through Super-Enhance will not add more bonus stat, but instead reroll the bonus stat received from previous Super-Enhance.
 
 
 
 
iOS version is expected to take longer to release due to Apple Review process.
We will update the community as soon as we have a new iOS version released.
 
Thank you.
 
-Flynn

[Notice] Android v3.4.5 Release Announcement (6/27 CDT)
[Notice] Android v3.4.5 Release Announcement (6/27 CDT)
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] New Feature for Heir of Light Discord


Greetings Heirs,
 
We would like to notify all users that a new feature has been added to our Discord Channel.
 
A special data BOT has been created to provide better game experience to all users.
 
The Data Bot in our Discord Channel will all users to search and view information about servants, servant popularity, and recommended gears.
 
It is an early prototype and it will be constantly updated with Servant Data.
Feel free to try out the new Database Bot!
 
Please feel free to visit and join our Discord!
 
Heir of Light Discord: https://discord.gg/gStgGw8
 
Thank you
 
- CM_ Heylel
 

[Notice] New Feature for Heir of Light Discord
[Notice] New Feature for Heir of Light Discord
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] 6/24 CDT Update Maintenance (4:00 PM ~ 10:00 PM CDT)[Completed]

Greetings Heirs,
 
The maintenance ended earlier than expected!
The game is now live!
 
-----------------------------------------------------------------------------------------------------------------------------------------
 
 
Greetings Heirs,
 
We will be undergoing maintenance to bring Heir of Light 3.4 Update!
Please be advised that the game will be unavailable during this time.
 
Duration: Approximately 6 Hours
[US] 6/24 4:00 PM ~ 10:00 PM CDT
[EU] 6/24 11:00 PM ~ 6/25 5:00 AM CEST
[SEA] 6/25 5:00 AM ~ 11:00 AM SGT
 
 
Maintenance Details:
[Contents]
> [Update] New Super-Enhance System Added
> [Update] New Gear Dungeon's 12th Floor Opened
> [Update] New Servant 5★ Christine Added
> [Update] New Swimsuit Avatars Added
> [Improvements] Servant Balance Adjustments
> [Improvements] New Potential Added
> [Improvements] Party Raid Improvement - New Mini Chat, End Battle Vote
> [Improvements] Summon UI & Name Have Been Renewed
> [Improvements] In-game Reward Improvement - Daily Mission, Gear Dungeon
> [Improvements] Guild Management Improvement
> [Improvements] Potential Enhance QoL
> [Improvements] Resilience Resist Fix
> [Improvements] Device Heating Fix
> [Bug Fix] Various issues regarding Infinite PvP Fixed
 
 
 
 
-Flynn
 
 
** Please note that maintenance duration and details are subject to change without notice.

[Notice] 6/24 CDT Update Maintenance (4:00 PM ~ 10:00 PM CDT)[Completed]
[Notice] 6/24 CDT Update Maintenance (4:00 PM ~ 10:00 PM CDT)[Completed]
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] Party Raid Extension End Notice

Greetings Heirs,
 
The Party Raid Extension is scheduled to end today.
 
Party Raid Extension: https://bit.ly/2JWEHio
 
Please note that Party Raid Schedule will be reverted back to its previous schedule starting tomorrow.
 
Party Raid Schedule Change Details:
Notice:
> Party Raid open time is based on server time. (US - CDT / Europe - CEST / Asia - SGT)
> Party Raid Schedule will be reverted back to its original schedule starting 6/18.
> Party Raid Schedule will remain the same until further notice.
 
-Flynn

[Notice] Party Raid Extension End Notice +1
[Notice] Party Raid Extension End Notice
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] State & Local sales tax for Google Play

Greetings Heirs,
 
In compliance with state tax laws, Google will be responsible for determining, charging, and remitting state and local sales tax for all Google Play paid apps and in-app purchases made by customers in the following states in the United States, effective July 1, 2019:
 
Arkansas
Indiana
Kentucky
New Mexico
Rhode Island
Virginia
West Virginia
Wyoming
 
 
This change applies to all paid apps and in-app purchases made by customers in these states, even if your business is not located in these states. After this change is made, you'll be able to save time previously spent calculating and remitting sales tax for your customers’ purchases in these states. No other action is required on your part.
 
If you weren’t previously collecting tax, users in these states will pay a higher total price for your app if it is deemed taxable. If you’d like to update your items’ prices, you can do so on the Pricing & distribution and In-app products pages in your Play Console.
Please note: Beginning on July 1, 2019, sales tax may be calculated and charged using existing prices for subscription products. Depending on how you’ve previously calculated taxes for subscriptions, prices to existing subscriptions might be affected. However, you can publish and start selling new subscription products with a different price point or change existing prices for subscriptions products. Learn more about how to change the price of a subscription.
 
Thank you,
 
- Flynn

[Notice] State & Local sales tax for Google Play
[Notice] State & Local sales tax for Google Play
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] 6/10 CDT Update Maintenance (07:00 PM ~ 10:00 PM CDT)[Completed]

Greetings Heirs,
 
3.3.6 update has ended earlier than expected.
 
Servers are now open!
 
----------------------------------------------------------------------------------------------------------------------------
 
Greetings Heirs,
 
We will be undergoing maintenance to bring Heir of Light 3.3 Update!
Please be advised that the game will be unavailable during this time.
 
Duration: Approximately 3 Hours
[US] 6/10 07:00 PM ~ 10:00 PM CDT
[EU] 6/11 2:00 AM ~ 5:00 AM CEST
[SEA] 6/11 8:00 AM ~ 11:00 AM SGT
 
 
Maintenance Details:
> [Update] Add [Forest] Ankou combination
> [Improvement] Servant adjustment
> [Improvement] Potential Enhancement cost decrease
> [Improvement] Cost of entering party raid decrease
 
Thank you.

[Notice] 6/10 CDT Update Maintenance (07:00 PM ~ 10:00 PM CDT)[Completed]
[Notice] 6/10 CDT Update Maintenance (07:00 PM ~ 10:00 PM CDT)[Completed]
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] v3.3.5 Patch Release (Android & iOS) 5/31 CDT

Greetings Heirs,
 
We released 3.3.5 Update to Android & iOS to fix issues identified after 3.3 Update.
The issues may reoccur if you launch Heir of Light with previous 3.3.4 version.
Please make sure to update Heir of Light to latest 3.3.5 version.
 
[Android & iOS V3.3.5 Release Notice]
Release Date:
[US] 5/31 12:00 AM CDT
[EU] 5/31 7:00 AM CEST
[SEA] 5/31 1:00 PM SGT
 
Details:
1) Boss Raid Damage Recording Issue
> Fixed issue that prevented proper recording of damage after certain damage in Boss Raid.
2) Wind Gear Issue
> Fixed issue that applied Wind Gear effect to servants without Wind Gear.
3) Several Issues Regarding Party Raid
> Fixed issue with Weekly Mission that counted only up to 5 Times regarding "[Party Raid] Clear 15 times."
> Fixed issue that allowed Heirs of Lv.19 and above to join Party Raid when the level requirement is Lv.32.
> Fixed issue that periodically prevented usage of all skills when a servant gets hit during Combo Skill.
 
We have addressed multiple issues beside what we listed above.
We will put up a notice regarding the details of the Update soon.
 
Starting following Monday, only the newest build will be supported.
Please make sure to update using WIFI in advance to prevent unnecessary data usage.
 
We apologize to Heirs who faced inconvenience due to the issues after the previous update.
We will try to respond to additional issues as fast as possible.
 
Thank you.
 
-Flynn

[Notice] v3.3.5 Patch Release (Android & iOS) 5/31 CDT
[Notice] v3.3.5 Patch Release (Android & iOS) 5/31 CDT
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] Game Download, Update, and Purchase Issue in the App Store (Resolved)

Greetings Heirs!
 
The issue that was causing an error with Game Download, Update, and Purchase for certain iOS Users has been resolved on 5/19 11:31 PM CDT.
 
Thank you.
 
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------
 
 
 
 
 
We would like to notify all Heirs that there is an issue which is causing an error with Game Download, Update, and Purchase in Heir of Light.
This issue is only occurring for certain iOS users and we are investigating the issue.
 
We are suspecting that the issue is the App Store issue.
 
We will make another announcement when the issue has been resolved.
We apologize for any inconveniences.
 
Thank you

[Notice] Game Download, Update, and Purchase Issue in the App Store (Resolved)
[Notice] Game Download, Update, and Purchase Issue in the App Store (Resolved)
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] 5/28 CDT Update Maintenance (00:00 AM ~ 6:00 AM CDT) [Complete]

Greetings Heirs,
 
3.3 update has ended earlier than expected.
 
Servers are now open!
 
--------------------------------------------------------------------------------------------------------------------------------------------
 
We will be undergoing maintenance to bring Heir of Light 3.3 Update!
Please be advised that the game will be unavailable during this time.
 
Duration: Approximately 6 Hours
[US] 5/28 00:00 AM ~ 6:00 AM CDT
[EU] 5/28 7:00 AM ~ 1:00 PM CDT
[SEA] 5/28 1:00 PM ~ 7:00 PM CDT
 
Maintenance Details:
 
[Contents]
> Real-Time Party Raid Added
> World Raid Term Changed
> Skill Level Adjustment
> Potential Skill for Ranged DPS Added
> New Spiegel Avatar Added
> New Simone Avatar Added
> Servant Balance
> Potential Skills Improved
> IPvP Improved
> Abaddon Tower Floor Clear Rewards Improved
> Awakening Dungeon 11th Floor and 12 Floor Re-entry option changed
> Instant Awaken increased to Awaken up to 3rd Awakening
> Previously deleted nicknames are enabled for availability
> 10 Summon for Epic Summon Stones Added
> Chat UI Improved
> Bug Fixes
 
Thank you.

[Notice] 5/28 CDT Update Maintenance (00:00 AM ~ 6:00 AM CDT) [Complete]
[Notice] 5/28 CDT Update Maintenance (00:00 AM ~ 6:00 AM CDT) [Complete]
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] 6/4 SGT Asia Server Emergency Maintenance

Greetings Heirs,
We will be undergoing Emergency maintenance for Asia Server only.
Please be advised that the game will be unavailable for the Asia Server during this time.
 
Duration: Approximately 40 min
[SEA] 6/5 6:20 AM ~ 7:00 AM SGT
 
Maintenance Details:
Server Stabilization
 
Thank you.

[Notice] 6/4 SGT Asia Server Emergency Maintenance
[Notice] 6/4 SGT Asia Server Emergency Maintenance
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] Overheating Issue after 3.3 Update

Greetings Heirs,
 
After 3.3 Update, many Heirs have been reporting device overheating issue while playing Heir of Light.
Since this seems to be a lasting issue, we have been actively investigating on this issue.
 
Since every device has a completely different gaming environment, we want to reach out to Heirs to collect more data.
 
It would help us greatly if Heirs could fill out the following form to report their current overheating situation.
 
Also, until the problem has been addressed, we would like to ask Heirs who are facing overheating and battery drain issues to chance their Screen Refresh Rate and Resolution to [Low] until we fix this issue.
 
We appreciate Heirs who has been reporting this issue, and we will try our best to fix this problem as soon as possible.
 
Thank you.
 
 
Overheating Survey: https://bit.ly/2WmTHYs
 
Thank you.

[Notice] Overheating Issue after 3.3 Update
[Notice] Overheating Issue after 3.3 Update
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] v3.3 Update Known Issue (Resolved)

Greetings Heirs,
 
We would like to notice all Users that all of v3.3 Update Known issues are resolved.
 
Please see below for more details.
 
 
 
Issue # 1: Boss Raid Damage Record Issue Resolved on 5/30 CDT with v3.3.5 Update
Details:
> Issue where the damage would not record after exceeding a certain amount.
 
Issue # 2: Wind Gear Set Issue Resolved on 5/30 CDT with v3.3.5 Update
Details:
> Issue where Wind Gear Set Effect would be applied to servants who do not have Wind Gear Set.
 
Issue # 3: Party Raid Level Limit Issue Resolved on 5/30 CDT with v3.3.5 Update
Details:
> Issue where level 19 users could join the Party Raid even though the Entry Level requirement is Level 32.
 
Issue # 4: Party Raid Error 11009 Resolved on 6/3 CDT with a Server Patch
Details:
> Issue where an error message "11009" when inviting a guild member who is also in your friend list to your raid party.
 
Issue # 5: Friend Invite Reward Issue Resolved on 5/28 CDT
Details:
> Issue where Users would not receive the Friend Invite Reward even after successfully inviting a friend to the game.
 
We will make another announcement when we have resolved this issue.
 
We apologize for any inconveniences that you may experience due to the 3.3 Update Known Issue.
 
Thank you

[Notice] v3.3 Update Known Issue (Resolved)
[Notice] v3.3 Update Known Issue (Resolved)
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] Hack / Mod Policy and Violations (Updated on 5/24 PDT)

Greetings Heirs,
 
I, Heylel of the Morning Star, have a very important announcement to make to all Heirs .
Please listen to the follow notice with your undivided attention.
 
There have been multiple reports regarding the usage of Hacks and Mods.
 
After investigating we have permanently banned many users who have been using these malicious apps.
Users that use Hacks/Mods will instantly receive permanent bans.
 
Current Progress of the bans with the malicious app users:
 
# of Banned Users in March : 466 Users
# of Banned Users in April : 544 Users
# of Banned Users in May : 407 Users (Until 5/24)
 
Please continue to report all the suspicious users and malicious apps.
 
For more details on rules regarding the Hacks / Mods and malicious apps, please see Terms of Service.
 
Terms of Service: http://terms.withhive.com/terms/policy/view/M14/T10
 
All of the officials of the Morning Star, including myself, are continuously investigating all suspicious acts.
Please be aware that hacks and mods have a high chance to be a malicious app to retrieve your personal data.
 
Please continue to report any suspicious users.
 
Thank you
 
- H

[Notice] Hack / Mod Policy and Violations (Updated on 5/24 PDT)
[Notice] Hack / Mod Policy and Violations (Updated on 5/24 PDT)
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] Invite Friends Feature

I would like to give a brief explanation on how to use our newest feature to invite your friends
Invite friends Feature allows you to invite your friends through a personal invite Link and reward you with Karats & Epic Summon Stones.
 
Steps to Use the Invite Friends Feature:
1. Go to [Settings] -> [Friends] -> [Friends Invite]
 
2. Copy the Link and share it with your friends or Use URL link invite.
 
Notice
> An Invite Reward will be rewarded only when a new user uses your link to download the app and log in for the first time.
> You will only be rewarded when the invited friend has no log-in or install history of HEIR OF LIGHT.
 
Thank you.

[Notice] Invite Friends Feature +2
[Notice] Invite Friends Feature
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] 5/7 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT)[Complete]


Greetings Heirs,
 
3.2.5 update has ended earlier than expected.
 
Servers are now open!
 
----------------------------------------------------------------------------------------------------------------------------
Greetings Heirs,
 
We will be undergoing maintenance to bring Heir of Light 3.25 Update!
Please be advised that the game will be unavailable during this time.
 
Duration: Approximately 3 Hours
[US] 5/7 7:00 PM ~ 10:00 PM CDT
[EU] 5/8 2:00 AM ~ 5:00 AM CEST
[SEA] 5/8 8:00 AM ~ 11:00 AM SGT
 
 
Maintenance Details:
[Contents]
> New Combine
> Servant Balance Adjustments
> Skill Level Adjustment
> Relation Effect Fix
> [Light]/[Dark] Element Stat Improvement
> [Light]/[Dark] Element Transcendence Improvement
> Daily/Weekly Mission Improvements
> Transcendence Stat Adjustment
> Bug Fixes
 
** Please note that maintenance duration and details are subject to change without notice.
 
-Flynn
 

[Notice] 5/7 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT)[Complete]
[Notice] 5/7 CDT Update Maintenance (7:00 PM ~ 10:00 PM CDT)[Complete]
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] Treasure Hunt Event Issue [Resolved]

Greetings Heirs,
Please view the issue notice below.
Thank you.
 
Details:
5/10 CDT - Not able to claim the rewards for Complete 5 Daily Missions
 
Issue Resolved at 5/10 - 1:35 PM CDT.
You will now be able to complete the missions.
Thank you for your patience.

[Notice] Treasure Hunt Event Issue [Resolved]
[Notice] Treasure Hunt Event Issue [Resolved]
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years

[Notice] Google PlayStore Sales Tax Changes


Greetings Heirs,
 
In compliance with state tax laws, Google will be responsible for determining, charging, and remitting state and local sales tax for all Google Play paid apps and in-app purchases made by customers in the following states in the United States:
 
Nebraska - effective June 1, 2019
New York - effective June 1, 2019
Idaho - effective June 1, 2019
 
This change applies to all paid apps and in-app purchases made by customers in these states, even if your business is not located in these states. After this change is made, you'll be able to save time previously spent calculating and remitting sales tax for your customers’ purchases in these states. No other action is required on your part.
 
Thank you.
 

[Notice] Google PlayStore Sales Tax Changes
[Notice] Google PlayStore Sales Tax Changes
CM_Flynn
CM_Flynn CM_Flynn
LV.17 GameManager 3years
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