CM Sander LV.7 Nomad
Jan 2, 2019, 12:23 PM 351 read

FAQ: Payment (Android)

FAQ

❖ Transaction failed, what should I do? A: For Android purchases, the package will be delivered within 48 hours upon purchase.(To confirm that the package was delivered, the user will have to log in again and observe if they received the package)   If the package was not delivered and got charged by Google, kindly send the following information to our Helpdesk and they will assist you as soon as possible.   ■ Info needed 1. In-game Nickname: 2. Date of Transaction: 3. Transaction Platform (e.g. GooglePlay): 4. Order ID: 5. Amount charged: 6. Device model/number: 7. Request (Re-process/Refund):

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