FAQ: Payment (iOS)FAQ
❖ Transaction failed (Apple), what should I do? A: Apple Support handles payment errors on Apple devices. Please proceed with the steps below to follow up on your transaction with Apple: 1. Go to Apple website by clicking the link below and select iPhone. Link: https://getsupport.apple.com/
2. Click on “Subscriptions and Purchases”.
3. Click on “Unable to purchase from iTunes Store”.
4. Select Email.
5.Provide the following in sending a request: - First and Last Name - Apple ID - Email Address - Briefly provide any other details on the space provided.Click 'Continue' to submit your request.